Adnan was really helpful today, immediately got me better deals and was really friendly. Great service and I always use Cheltenham Three to renew my contracts. 18 Aug 26.
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The lady who served me today in the Three Store was hugely helpful, knowledgeable and helped solve the problem I’d created using your really poor and confusing Three app and terrible phone customer... See more
Company replied
I got a new iPhone 17 pro. The customer service was really great. I was served by Adnan, such a lovely service. Everything was explained into details.
Company replied
I was not able to setup my phone that I recently bought. I came in three store Cheltenham and the guy named Adnan helped me setup my phone and it was easy.
Company replied
Company details
About Three UK - 3Store Cheltenham
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
171 High Street, GL50 1DF, Cheltenham, South, United Kingdom
- 01242256020
4.7
Excellent
55 reviews
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Adnan and Mueed have been outstanding…
Adnan and Mueed have been outstanding in their customer care very knowledgeable, trustworthy and helpful
December 3, 2025
Unprompted review
Reply from Three UK - 3Store Cheltenham
Hi Elizabeth, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Nik is am EXCELLENT worker
Nik is am EXCELLENT worker. I have a TBI and she was SO helpful and patient. Definate management material.
November 25, 2025
Unprompted review
Reply from Three UK - 3Store Cheltenham
Hey Sean, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John
Three store saves the day.
The lady who served me today in the Three Store was hugely helpful, knowledgeable and helped solve the problem I’d created using your really poor and confusing Three app and terrible phone customer service who were less than no help… and obviously couldn’t care less.
Frankly if it wasn’t for the lady in the Three shop in Cheltenham today I would have left Three for good. She is much too good to be let down by your dreadful app and abysmal telephone support.
November 21, 2025
Unprompted review
Reply from Three UK - 3Store Cheltenham
We're disappointed to hear that you struggled to get the help you needed but are relieved that the Cheltenham store could give you confidence and help in the end. Thank you for your review, Andy -Scott
Super helpful
Super helpful. I had a nightmare with the app and call centre which meant I had 2 contracts running at the same time. The call centre could not help but the shop were able to. I am very grateful for their help in resolving the issue. Three really need to sort out the app!!
November 21, 2025
Unprompted review
Reply from Three UK - 3Store Cheltenham
We're really glad that the store team could save the day and get that issue resolved. Thank you for the review, Amy :) -Scott
Upgrading phone
Adman and Mueed were very helpful and explained everything very well to non tech savvy person.
November 11, 2025
Unprompted review
Reply from Three UK - 3Store Cheltenham
Thanks for this amazing 5⭐ review, Sarah. We really do appreciate you taking the time to send this over! Great work Adman & Mueed 🎉 -Jade
Great explaining things and very smooth…
Great explaining things and very smooth process!
November 11, 2025
Unprompted review
Reply from Three UK - 3Store Cheltenham
Thanks for this fantastic 5⭐ review, Laura. We really do appreciate it! Have a great day 😊 -Jade
Excellent and friendly customer service…
Excellent and friendly customer service from Adnan.
November 9, 2025
Unprompted review
Reply from Three UK - 3Store Cheltenham
Brilliant, Supun. We're glad Adnan could help. Thank you for leaving a review :) -Scott
Reply from Three UK - 3Store Cheltenham
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Personal and expert knowledge
Personal and expert knowledge. Friendly. Even the adnan was excellent and Ash was so patient
November 6, 2025
Unprompted review
Reply from Three UK - 3Store Cheltenham
Thanks for this amazing 5⭐ review, Karen. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
Reply from Three UK - 3Store Cheltenham
We're ecstatic that Adnan gave you the great experience you deserve, Oyewole. Thank you for sharing :) -Scott
Reply from Three UK - 3Store Cheltenham
Thanks for your feedback, Inzi, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael
Reply from Three UK - 3Store Cheltenham
Thanks for this amazing 5⭐ review, Ashlee. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
Really helpful and Solved my issues
Really helpful and Solved my issues
November 2, 2025
Unprompted review
Reply from Three UK - 3Store Cheltenham
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Reply from Three UK - 3Store Cheltenham
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Great service and advice
Great service and advice , despite not wanting to spend more money I have but I super happy with service and product
November 1, 2025
Unprompted review
Reply from Three UK - 3Store Cheltenham
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
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