Three UK - 3Store Cwmbran SC Reviews 

65
TrustScore 5 out of 5

4.9

9 South Walk, Cwmbran Shopping Centre, NP44 1PU Cwmbran, South, GB


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Rated 5 out of 5 stars

Speaking to Kira?? in your Cwmbran shop. Fantastic ambassador for the brand. Very very good face to face, supported by product knowledge. Well done to her,she has restored my faith in your Cwmbran sto... See more

Company replied

Rated 5 out of 5 stars

Brad was really helpful, listened to my issue and went all out to sort for me. Really impressed with his friendly, understanding, no nonsense approach to rectifying everything for me! Thanks Brad -... See more

Company replied

Rated 5 out of 5 stars

Went to the Cwmbran store looking for advice and spoke to Connar. He took the time to explain my options and went through in detail the costl Then assisted by Keira, my new phone was set up leaving me... See more

Company replied

Rated 5 out of 5 stars

Today we went to the Cwmbran store where we had James serve us. James was so helpful ! He really knew what he was on about and guided us to the right phones for us ! We left other company’s to joi... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Cwmbran SC

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 9 South Walk, Cwmbran Shopping Centre, NP44 1PU, Cwmbran, South, United Kingdom

  • 01633867206

4.9

Excellent

TrustScore 5 out of 5

65 reviews

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4.9

All reviews

(65)

29,745 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service

Imraan was very helpful, friendly and knowledgeable. Very happy with the service I received.

July 15, 2026
Unprompted review
Three UK - 3Store Cwmbran SC logo

Reply from Three UK - 3Store Cwmbran SC

Amazing, Liam! We're absolutely delighted to hear that Imraan was so welcoming and shared his expertise to ensure you had a great experience. 😇 - Three Social Media Team

Rated 5 out of 5 stars

Today we went to the Cwmbran store…

Today we went to the Cwmbran store where we had James serve us.
James was so helpful ! He really knew what he was on about and guided us to the right phones for us ! We left other company’s to join three and so far, very happy with our decision !

Thanks again James

July 18, 2026
Unprompted review
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Reply from Three UK - 3Store Cwmbran SC

Your shout‑out is WOW 🎯 Charleigh. We’re pleased James’s expert guidance at our Cwmbran store helped you find the right devices, and it’s wonderful to know your move across has been met with such confidence 🌻

- Three Social Media Team

Rated 5 out of 5 stars

Excellent service

Connor gave me lots of information and was explained clearly so was easy to understand

July 17, 2026
Unprompted review
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Reply from Three UK - 3Store Cwmbran SC

Thank you, Karen, for your 5 star review. We’re glad Connor created a great experience for you.
Three Social Media Team

Rated 5 out of 5 stars

James was very professional,friendly…

James was very professional,friendly and so helpful,you are very lucky to have him working for you ,I'm so happy with my new phone

July 10, 2026
Unprompted review
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Reply from Three UK - 3Store Cwmbran SC

Hey Jay, that’s brilliant! We’re so glad James was able to support you and that you’re enjoying the new device. Thanks for the lovely 5⭐ review! – Three Social Media Team

Rated 5 out of 5 stars

Easy

Easy, straight forward. Friendly staff

July 2, 2026
Unprompted review
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Reply from Three UK - 3Store Cwmbran SC

Thank you for your feedback, Donna! We’re so glad to hear your visit was simple and that our team made you feel comfortable and supported. 🙌 – Three Social Media Team

Rated 5 out of 5 stars

Popped in to see the Team to discuss my…

Popped in to see the Team to discuss my upgrade for my SIM. Talked to James & Imraan, walked out with the brand new Honor V6. Both absolutely amazing & knowledgeable.

July 2, 2026
Unprompted review
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Reply from Three UK - 3Store Cwmbran SC

Hello Max, it’s wonderful to hear James and Imraan guided you through your upgrade and helped you choose your new device with confidence. We appreciate your kind words – Three Social Media Team

Rated 5 out of 5 stars

Speaking to Kira?

Speaking to Kira?? in your Cwmbran shop. Fantastic ambassador for the brand. Very very good face to face, supported by product knowledge. Well done to her,she has restored my faith in your Cwmbran store.

June 30, 2026
Unprompted review
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Reply from Three UK - 3Store Cwmbran SC

That’s brilliant 🌟 Andrew, we’re delighted Kira’s expert approach, strong product knowledge and engaging support made such a positive impact and renewed your confidence in our Cwmbran store. Your words are a real highlight 💙

- Three Social Media Team

Rated 5 out of 5 stars

Keira was absolutely brilliant again

Keira was absolutely brilliant again, went through everything thoroughly explaining in detail. Bonus she saved us money!

June 27, 2026
Unprompted review
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Reply from Three UK - 3Store Cwmbran SC

⭐ Thank you so much, Dawn!
Keira will be thrilled to hear your lovely words. She always gives her all, and we’re so glad her detailed support and money‑saving magic made a difference ⭐💛
— Three Social Media Team

Rated 5 out of 5 stars

Very helpful,found me a great deal

Very helpful,found me a great deal, answered all my inane questions and even took my old beat up phone in exchange, definitely recommend

June 26, 2026
Unprompted review
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Reply from Three UK - 3Store Cwmbran SC

Hi Emma, We appreciate you sharing your thoughts about your recent visit. It is brilliant to hear that our team took great care of you, sorted out a brilliant package, and assisted with your trade-in. We always aim to make things as simple as possible for our customers.— Three Social Media Team

Rated 5 out of 5 stars

Imraan was absolutely incredible with…

Imraan was absolutely incredible with me, not just the first time but every time I come in. He looks after me exclusively. I’ll always come and visit the Cwmbrân shop when I need help. I give him 5 star

June 23, 2026
Unprompted review
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Reply from Three UK - 3Store Cwmbran SC

Thanks, Lionel. We’re thrilled Imraan continues to deliver exceptional service on every visit. Your loyalty and 5⭐ rating are truly appreciated.
Three Social Media Team

Rated 5 out of 5 stars

We had a lovely experience with Connor…

We had a lovely experience with Connor who helped us with a service problem, he was kind and very helpful a credit to the shop

June 21, 2026
Unprompted review
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Reply from Three UK - 3Store Cwmbran SC

That’s impressive, Christine 🎯 it is wonderful that Connor provided such sweet and skilled assistance to handle your situation perfectly. He is a phenomenal asset to our branch 🌸 -Arvind

Rated 5 out of 5 stars

Keira and Imraan were extremely…

Keira and Imraan were extremely helpful, they supported me through issues I was having wit three and were able to resolve them and transfer my phone over. Top marks for these two.

June 19, 2026
Unprompted review
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Reply from Three UK - 3Store Cwmbran SC

Hey Geoffrey! Thanks for your feedback, Keira and Imraan always go the extra mile to make sure everything feels just right. We’re always here if you need us. ☺️ -Kashish

Rated 5 out of 5 stars

Collect my brand new router from…

Collect my brand new router from Cwmbran branch and Brad who was advisor was absolutely professional and helpful.

June 15, 2026
Unprompted review
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Reply from Three UK - 3Store Cwmbran SC

Hi Thathsara, it is great to hear that Brad at our Cwmbran branch was so professional and helpful when you went in to collect your new router. Thank you for sharing your positive experience! -Kishan

Rated 5 out of 5 stars

Connor gave us fantastic service

Connor gave us fantastic service. Fully explained all benefits of the phones. Thankyou

June 14, 2026
Unprompted review
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Reply from Three UK - 3Store Cwmbran SC

Hey Sue! 😊
So glad to hear Connor gave you fantastic service and talked you through all the benefits. Thanks so much for sharing this with us! -Ayesha

Rated 5 out of 5 stars

Brad was really helpful

Brad was really helpful, listened to my issue and went all out to sort for me.
Really impressed with his friendly, understanding, no nonsense approach to rectifying everything for me!
Thanks Brad - 5 star service 🙏

June 13, 2026
Unprompted review
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Reply from Three UK - 3Store Cwmbran SC

Your words are a real highlight ✨ Leanne. Brad delivered such attentive and determined support, listening closely and going the extra mile to set everything right, leaving a strong impression 💫 -Arvind

Rated 5 out of 5 stars

Keira was extremely helpful today

Keira was extremely helpful today. She made everything really easy for us and was very personable and knowledgeable. Would really recommend.

June 6, 2026
Unprompted review
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Reply from Three UK - 3Store Cwmbran SC

Hi Ella, thank you for sharing your feedback, we are glad that Keira looked after you so well by sharing her expertise and making your entire experience completely smooth and straightforward! Your appreciation means a lot to us. -Shivam

Rated 5 out of 5 stars

Very friendly and helpful lots of…

Very friendly and helpful lots of freebies too

May 25, 2026
Unprompted review
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Reply from Three UK - 3Store Cwmbran SC

Hello Shellie, thank you for taking a moment to share your experience with us. It’s wonderful to hear that our team made your time with us memorable and that you left feeling valued. -Maryalex

Rated 5 out of 5 stars

Connar was very helpful and explained…

Connar was very helpful and explained everything too me so that I understood clearly , very professional

May 24, 2026
Unprompted review
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Reply from Three UK - 3Store Cwmbran SC

Hi there, thanks for your feedback. It’s great to hear Connor was helpful, took the time to explain everything clearly, and supported you in a professional way. -Kishan

Rated 5 out of 5 stars

Great experience - recommend

The guys in the store were so friendly, helpful & knowledgeable.
Would definitely recommend

May 22, 2026
Unprompted review
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Reply from Three UK - 3Store Cwmbran SC

Thank you, Cazziej. Great to hear the team made your visit easy and welcoming, and we’re grateful for your recommendation. -Suhaas

Rated 5 out of 5 stars

Great service by Connor and happy with…

Great service by Connor and happy with everything that was applied

May 16, 2026
Unprompted review
Three UK - 3Store Cwmbran SC logo

Reply from Three UK - 3Store Cwmbran SC

Thank you for your feedback, Karl. We’re pleased to hear Connor provided effective support and ensured everything was handled smoothly. It’s great to know you had a positive experience. -Samad

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