Adam was professional, patient and very knowledgeable. He sorted everything out which was really above and beyond because my flip phone had broken and only the top screen was working
Company replied
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See what reviewers are saying
I had a very helpful guy called Will who got me an amazing deal on my phone and answered all my questions.
Company replied
Was in the Arbroath area this week and visited a Three outlet in Dundee. I was happy with the customer care I received from the staff who assisted my every need. The staff were so helpful and applie... See more
Company replied
My flatmate and I visited the Dundee store to ask about broadband and Aaron was beyond helpful. Not only did we leave the store with our broadband secured but he also helped me get onto a better phone... See more
Company replied
Company details
About Three UK - 3Store Dundee
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit L29, Overgate Court, DD1 1UQ, Dundee, North, United Kingdom
- 01382206634
4.7
Excellent
52 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Good knowledge of what they are doing
Good knowledge of what they are doing
December 16, 2025
Unprompted review
Reply from Three UK - 3Store Dundee
Thanks for your 5 ⭐ review, and it's lovely to hear that you were happy with the knowledge displayed during your service experience. We appreciate you taking the time to share this with us 🎊. -Michael
Reply from Three UK - 3Store Dundee
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Brad was amazing when picking up a…
Brad was amazing when picking up a secondary sim, helped sort out the number transfer and everything was so easy, would highly recommend asking for Brad at 3 in Dundee
November 25, 2025
Unprompted review
Reply from Three UK - 3Store Dundee
Hello Paul, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Excellent advice and service from…Rickie
Excellent advice and service from Rickie. Would definitely recommend. He was so knowledgeable and a pleasure to deal with.
November 22, 2025
Unprompted review
Reply from Three UK - 3Store Dundee
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Great service from Ricky
Great service from Ricky , great deal, would recommend
November 22, 2025
Unprompted review
Reply from Three UK - 3Store Dundee
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Helpful, patient & professional
Spoke with two different representatives whilst I was there, both incredibly helpful & professional. Would definitely recommend - especially to other students & remote workers.
November 18, 2025
Unprompted review
Reply from Three UK - 3Store Dundee
Thanks for this fantastic 5⭐ review, Soph. We appreciate you taking the time to send this over! Have a great day 😊 -Jade
Reply from Three UK - 3Store Dundee
Hi.
Thanks! Your review is really appreciated. -Pete
Nice & easy experience
Nice easy experience getting a new phone, everything was explain well to me to find the phone that I wanted. Will was exceptionally helpful and patient throughout the process.
November 11, 2025
Unprompted review
Reply from Three UK - 3Store Dundee
Thanks for this lovely 4⭐ review, Chelsea. We really do appreciate you taking the time to send this over! Great work Will 🎉 -Jade
Reply from Three UK - 3Store Dundee
Thanks for this fantastic 5⭐ review. We appreciate you taking the time to send this over! Well done Rickie 🎉 -Jade
Reply from Three UK - 3Store Dundee
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
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