Three UK - 3Store Dunstable Reviews 115

TrustScore 5 out of 5

4.9

14 Nicholas Way, LU6 1TD Dunstable, London, GB


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Rated 5 out of 5 stars

Zac has been absolutely incredible. Getting a new contract can be an absolute mindfield, not with Zac. His advice and guidance was next to none, he listened to me attentively and provided a solution t... See more

Company replied

Rated 5 out of 5 stars

Ish and Riz took their time supporting me with many issues such as viruses and harmful risks, they went through my accounts and saved me a lottttt of money and a new Tablet. Thanns

Company replied

Rated 5 out of 5 stars

Came into store, because I could not resolve my Device & SIM connections after trying everything. Shabul: Assistant Manager was friendly & helpful. Spent consirable time resolving my issues & was... See more

Company replied

Rated 5 out of 5 stars

I visited the Three store in Dunstable needing a portal WiFi solution and Zac was absolutely fantastic. He was patient, polite and incredibly informative, taking the time to explain everything clearly... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Dunstable

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 14 Nicholas Way, LU6 1TD, Dunstable, London, United Kingdom

  • 01582472797

4.9

Excellent

TrustScore 5 out of 5

115 reviews

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Rated 5 out of 5 stars

Thank you for helping me resolve my…

Thank you for helping me resolve my billing issue.

May 26, 2026
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

Hey Cassie, we’re delighted to hear that everything has been sorted smoothly for you. Thanks for sharing this fantastic 5⭐ review! - VodafoneThree Social Media Team

Rated 5 out of 5 stars

Outstanding service eithSbiola

May 21, 2026
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

Hi Halina, your 5 ⭐ review truly made us smile 😊 It’s fantastic to know you had such a positive experience 🎉 -Samad

Rated 5 out of 5 stars

Zac has been absolutely incredible!

Zac has been absolutely incredible. Getting a new contract can be an absolute mindfield, not with Zac. His advice and guidance was next to none, he listened to me attentively and provided a solution to my issues quickly. Such a smooth process, I was out the shop within 20 minutes and with more data for less money. Absolutely incredible. Fantastic customer service, a fun and stress free experience. 100% recommend going to see the guys in Dunstable 3 shop. THANKYOU ZAC 💕

May 20, 2026
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

Hi there, thank you so much for the brilliant 5⭐ review. We’re delighted to hear that Zac offered clear support and made everything straightforward during your visit to our Dunstable store, especially while helping you secure your latest plan. Your recommendation means a lot to us. -Maryalex

Rated 5 out of 5 stars

Thank you for helping me

May 19, 2026
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

Hi Peter, glad to hear everything was sorted for you and the support made a difference. -Shivam

Rated 5 out of 5 stars

Excellent service staff are helpful I’m…

Excellent service staff are helpful I’m really happy

May 19, 2026
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

Hi, Tatiana! We're happy to hear that you had a great experience with us. Thank you so much for your kind words, we appreciate your feedback! 😊 -Ayesha

Rated 5 out of 5 stars

Excellant services by management im…

Excellant services by management im really happy 😊

May 18, 2026
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

That’s awesome to hear! 🎉 Gloria, we’re so happy you received such great help from us. Thank you for sharing this! ☺️ -Prabhjeet

Rated 5 out of 5 stars

Amazing service in Three store dunstable

Amazing service in Three store dunstable

May 16, 2026
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

Amazing to hear, Leslie! 🌟 We’re thrilled you had such a fantastic experience at our Dunstable store. Thanks so much for sharing this with us! -Samad

Rated 5 out of 5 stars

Ish and Riz took their time supporting…

Ish and Riz took their time supporting me with many issues such as viruses and harmful risks, they went through my accounts and saved me a lottttt of money and a new Tablet. Thanns

May 16, 2026
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

That’s a great shoutout, Josephine 😊 Glad Ish and Riz took the time to sort everything out, protect your accounts, and help you save money while getting you set up with a new tablet. Thanks for taking a moment to share this ❤️ -Arvind

Rated 5 out of 5 stars

Amazing service in Three store…

Amazing service in Three store Dunstable I’m really impressed

May 12, 2026
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

Hi Paul, it’s great to hear you left the Dunstable store feeling so well supported. The team there always aim to deliver a welcoming and helpful experience, so it’s brilliant to see that reflected in your visit. Thanks for sharing your feedback with -Shivam

Rated 5 out of 5 stars

Zac was amazing

Zac was amazing. Very professional and easy to deal with it. Great service, thank you!

May 10, 2026
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

Hi Ross, thanks for your kind words! We're pleased Zac made everything simple and easy to sort. -Suhaas

Rated 5 out of 5 stars

Staff are friendly & helpful 🙂…

Staff are friendly & helpful 🙂 excellent service.

May 8, 2026
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

Pauline, it is a pleasure to hear that our team provided a welcoming environment and high-quality assistance. We are glad you enjoyed a positive interaction with us. 🌟 -Kishan

Rated 5 out of 5 stars

Thank you for helping switching over…

Thank you for helping switching over from tesco excellent service.

May 8, 2026
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

Hi Michael, we’re delighted to hear that your move with us went smoothly. Thank you for choosing us and for leaving such a fantastic 5⭐ review. -Maryalex

Rated 5 out of 5 stars

Thank you for helping me

May 5, 2026
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

Thank you for your amazing feedback, Zane! 🌟 We’re really glad to hear everything went so well. -Veronica

Rated 5 out of 5 stars

Thank you fof helping me resolve issue…

Thank you fof helping me resolve issue on my phone.

May 5, 2026
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

Nothing makes us happier than fixing what matters and restoring smiles along the way, Beaulah. Thank you for letting us be part of your experience. -Ashifa

Rated 5 out of 5 stars

Thank you for helping me replace my sim…

Thank you for helping me replace my sim card.

May 5, 2026
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

Spreading joy and happiness every day is what we love, Wavis. Hearing that everything felt seamless and your visit was truly special fills us with pride. -Ashifa

Rated 5 out of 5 stars

Smooth and efficient with great…

Smooth and efficient with great customer service

May 3, 2026
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

Hi Samuel, great to hear everything ran smoothly and that you received such a positive level of service. -Shivam

Rated 5 out of 5 stars

Amazing service in Three store…

Amazing service in Three store Dunstable 👏

May 1, 2026
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

Hey Heather, we’re delighted to know the Dunstable branch gave you such a great experience. Thank you for the wonderful 5⭐ review! -Maryalex

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