Three UK - 3Store Dunstable Reviews 

141
TrustScore 5 out of 5

4.9

14 Nicholas Way, LU6 1TD Dunstable, London, GB


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Rated 5 out of 5 stars

Zac was very polite, helpful and knowledgeable. He made our experience faultless. Keeping us informed and up to date with every step he made. Explained it over and over again till we understood the p... See more

Company replied

Rated 5 out of 5 stars

Zac has been absolutely incredible. Getting a new contract can be an absolute mindfield, not with Zac. His advice and guidance was next to none, he listened to me attentively and provided a solution t... See more

Company replied

Rated 5 out of 5 stars

Came into store, because I could not resolve my Device & SIM connections after trying everything. Shabul: Assistant Manager was friendly & helpful. Spent consirable time resolving my issues & was... See more

Company replied

Rated 5 out of 5 stars

I visited the Three store in Dunstable needing a portal WiFi solution and Zac was absolutely fantastic. He was patient, polite and incredibly informative, taking the time to explain everything clearly... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Dunstable

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 14 Nicholas Way, LU6 1TD, Dunstable, London, United Kingdom

  • 01582472797

4.9

Excellent

TrustScore 5 out of 5

141 reviews

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4.9

All reviews

(141)

30,320 reviews in the last 12 months

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Rated 5 out of 5 stars

Zac helped me transfer everything to my…

Zac helped me transfer everything to my new phone

March 18, 2026
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

Hi Valerie, congratulations on your new phone. We’re pleased Zac provided attentive support, moved your data across, and completed the setup seamlessly. -Kishan

Rated 5 out of 5 stars

Amazing service staff are very friendly…

Amazing service staff are very friendly & helpful.

March 18, 2026
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

🙌 That’s fantastic feedback, Jana! We’re thrilled the staff gave you such amazing service and made you feel supported 💫 -Shivam

Rated 5 out of 5 stars

Thank you helping me set up e sail on…

Thank you helping me set up e sail on my mobile.

March 17, 2026
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

Hey Mark, that’s superb! We’re glad our staff were able to sort everything out smoothly, and that you walked away feeling confident and happy -Ayesha

Rated 5 out of 5 stars

Thank you for your service.

March 16, 2026
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

Thanks a ton, Lee! 🎉 We’re so glad everything went perfectly, and we can’t wait to welcome you back again! 🥰 -Kashish

Rated 5 out of 5 stars

Good service and I'm really happy with…

Good service and I'm really happy with it

March 13, 2026
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

Thank you so much for sharing this, Ashley. It’s amazing to hear that your visit left you feeling so satisfied. Knowing that everything went smoothly truly motivates our team. -Manavata

Rated 5 out of 5 stars

The service was out of this world

The service was out of this world

March 11, 2026
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

Hey Linda,

Thank you so much for your feedback. We’re so glad we could support you perfectly, and we’ll always be here whenever you need us. ☺️ -Kashish

Rated 5 out of 5 stars

Im really happy wity the service i was…

Im really happy wity the service i was provided in three store dunstable.

March 11, 2026
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

Hi there,

Your feedback truly means a lot to us! 🥰 We’re delighted that the Dunstable team made everything perfect and ensured you felt fully supported throughout. Thank you so much for sharing this with us. -Kashish

Rated 5 out of 5 stars

I received a friendly and professional…

I received a friendly and professional assistance from Zac.

March 10, 2026
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

Hi Diana, it’s great to see Zac providing the high standard of support we aim for. We really appreciate you sharing your experience! -Kishan

Rated 5 out of 5 stars

Excellent service in dunstable store

Excellent service in dunstable store, staff are very friendly 👌

March 10, 2026
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

Yay! We absolutely love hearing this, 🎉 our team really nailed it! Nothing beats walking away with outstanding customer service. You’re awesome, Bobby! 💗 -Kashish

Rated 5 out of 5 stars

Amazing service helped me and my mum…

Amazing service helped me and my mum get exactly what we wanted

March 8, 2026
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

Hi Lucy, thanks for sharing; great to hear the team supported you and your mum and got everything sorted. -Kishan

Rated 5 out of 5 stars

Very helpful and informative staff

Very helpful and informative staff

March 3, 2026
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

Hello Connor! It is wonderful to hear that our team provided such an insightful experience and ensured you had all the necessary knowledge during your visit. -Kishan

Rated 5 out of 5 stars

Thank you for helping me set up my new…

Thank you for helping me set up my new device.

March 2, 2026
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

Reginalda, your excitement shines through. It’s great to hear your new tech is up and running smoothly. Enjoy every moment with your fresh device! -Manavata

Rated 5 out of 5 stars

Excellent customer service in three…

Excellent customer service in three store Dunstable 👌🏻

February 27, 2026
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

Hello Beryl. We’re thrilled you had such a standout experience at our Dunstable store. Your feedback truly brightened our day. ☺️ -Prabhjeet

Rated 5 out of 5 stars

Thank you for providing amazing service…

Thank you for providing amazing service helping me sort out my new device.

February 25, 2026
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

Hey Graham, that’s awesome! We’re so glad you had a positive experience. Thank you for this lovely 5⭐ review! -Veronica

Rated 5 out of 5 stars

Wonderful service from both Riz and Ish…

Wonderful service from both Riz and Ish lovely men put me at ease

February 17, 2026
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

Hi Jacqui, it’s brilliant to hear that Riz and Ish provided such a welcoming experience. We’re glad they could make your visit so comfortable and that you felt well looked after. We really appreciate you sharing this! -Kishan

Rated 5 out of 5 stars

Thank you for helping with all the…

Thank you for helping with all the enquiries.

February 16, 2026
Unprompted review
Three UK - 3Store Dunstable logo

Reply from Three UK - 3Store Dunstable

That’s fabulous, John! We really love hearing this from our customers, and it means a lot to us. Thank you so much for the review! -Neha

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