Zac was very polite, helpful and knowledgeable. He made our experience faultless. Keeping us informed and up to date with every step he made. Explained it over and over again till we understood the p... See more
Company replied
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Zac was very polite, helpful and knowledgeable. He made our experience faultless. Keeping us informed and up to date with every step he made. Explained it over and over again till we understood the p... See more
Company replied
Zac has been absolutely incredible. Getting a new contract can be an absolute mindfield, not with Zac. His advice and guidance was next to none, he listened to me attentively and provided a solution t... See more
Company replied
Came into store, because I could not resolve my Device & SIM connections after trying everything. Shabul: Assistant Manager was friendly & helpful. Spent consirable time resolving my issues & was... See more
Company replied
I visited the Three store in Dunstable needing a portal WiFi solution and Zac was absolutely fantastic. He was patient, polite and incredibly informative, taking the time to explain everything clearly... See more
Company replied
Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Written by the company

14 Nicholas Way, LU6 1TD, Dunstable, London, United Kingdom
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Thank you for helping with all the enquiries.

Reply from Three UK - 3Store Dunstable
Fantastic service from Zac in the Dunstable Three store - highly recommend this guy!

Reply from Three UK - 3Store Dunstable
Store manager Riz was very friendly and helpful1 offered good deals on Sims. Highly recommend visiting store for any issue.

Reply from Three UK - 3Store Dunstable
Good Experience with Team while taking SIM card

Reply from Three UK - 3Store Dunstable
Abiola and Riz were great at making my transition to a new phone smooth and anxiety free. Abiola gave me all the information I needed to make a decision and Riz went out of his way to make sure nothing went wrong in the change over. Very grateful to the Three team in Dunstable!

Reply from Three UK - 3Store Dunstable
Amazing service by store manager Riz who help me set up my device & retrieved my number from old device.

Reply from Three UK - 3Store Dunstable
Thank you for helping me set up my new device.

Reply from Three UK - 3Store Dunstable

Reply from Three UK - 3Store Dunstable

Reply from Three UK - 3Store Dunstable
Zac went above and beyond top class service highly recommended

Reply from Three UK - 3Store Dunstable
Zac and abiola were very helpful in getting into a new phone and transferred everything over for me

Reply from Three UK - 3Store Dunstable
Came into store, because I could not resolve my Device & SIM connections after trying everything.
Shabul: Assistant Manager was friendly & helpful. Spent consirable time resolving my issues & was able to fix my Device & SIM issues. Very grateful for all his patience & support.
An amazing person & asset to your Company.

Reply from Three UK - 3Store Dunstable
Riz did an excellent job resolving all our queries and was very courteous and helpful.

Reply from Three UK - 3Store Dunstable
Thank you for helping me sort out mobile network issue.

Reply from Three UK - 3Store Dunstable
Thank you for helping resolve my billing issue great customer service 👍

Reply from Three UK - 3Store Dunstable
Visited the store and was greeted by Zac, we had a few issues setting up a new SIM card and wanted to change the bank account for direct debit and nothing was too much trouble for Zac. Really friendly man who was so helpful, thank you so much!

Reply from Three UK - 3Store Dunstable
Zac was lovely, approachable and very efficient with our purchase time. Cant fault him, great guy!

Reply from Three UK - 3Store Dunstable
I had come in earlier to ask about the offers and the member was very helpful. Zac was amazing, explained everything to me and was very forthcoming about the deals that were best for me. Completed my transaction with no issues and went the extra mile

Reply from Three UK - 3Store Dunstable
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