Customer service was excellent. I had a fraud on my account and it was resolved very quickly and my money was refunded too, he has explained this very patiently and I like East ham because of this now... See more
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My Experience at the East ham 3 store was Amazing Sami was the best he help me to get a wonderful phone deal . I was happy with my experience here got a good phone going away happy
Company replied
I recently purchased an iPhone 17 Pro Max (Silver) from Three, and I had an excellent experience. A special thank you to Hasina for her outstanding customer service. She was friendly, knowledgeabl... See more
Company replied
Zawadi was so quick with customer service and gave me a plan what I was looking for! Thank you for helping me out!
Company replied
Company details
About Three UK - 3Store East Ham
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
117 High Street North, E6 1HZ, East Ham, London, United Kingdom
- 02084700267
4.8
Excellent
142 reviews
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Reply from Three UK - 3Store East Ham
Hi Tarunkumar! 🎉 It’s fantastic to hear our team provided you with the best service possible. Thank you so much for the 5⭐ review! 😊 -Ayesha
Very good service
April 23, 2026
Unprompted review
Reply from Three UK - 3Store East Ham
That’s awesome to hear! 🎉 Vishwa, we’re so happy you received such great help from us. Thank you for sharing this! ☺️ -Prabhjeet
It was a pleasure to deal with Natasha
It was a pleasure to deal with Natasha. She was very professional, friendly and very patient with all our questions. Thank you so much Natasha.
Myrna Flores
April 22, 2026
Unprompted review
Reply from Three UK - 3Store East Ham
Hi Myrna, it is wonderful to know you had such a seamless experience. Natasha is truly dedicated to providing clear and welcoming support for every inquiry. We appreciate your kind words! -Kishan
Neelam was great
April 20, 2026
Unprompted review
Reply from Three UK - 3Store East Ham
Hi Prabin! We’re so pleased Neelam’s support made your experience memorable and positive. -Suhaas
Good understanding customer and very…
Good understanding customer and very patience throughout dealing to customer i am very happy to interaction with customer adviser NATASHA 🎖️
April 15, 2026
Unprompted review
Reply from Three UK - 3Store East Ham
Hey there, thank you for sharing your experience. It’s wonderful to hear that Natasha made everything feel seamless and provided such attentive support. -Afaq
Refer a friend
Natasha was very helpful and patient today would definitely recommend
April 15, 2026
Unprompted review
Reply from Three UK - 3Store East Ham
That’s what excellent service is all about! A big thank you to Natasha for making your visit memorable, and we’re thrilled it meant so much to you, Ravi. We’re delighted to have earned your recommendation. -Ashifa
Customer Service
Jake was friendly with smiling face,helped me immensely with my new phone,I had brought the phone ,but had to return to get it running because at time of purchase couldn't stay ,it was no trouble for him to assist me
April 10, 2026
Unprompted review
Reply from Three UK - 3Store East Ham
Ann, it’s lovely hearing from you. Knowing that Jake welcomed you back with patience and made the whole setup feel effortless truly reflects the care we aim to offer. His positive attitude and willingness to support you, even after your initial visit, really shine through. -Manavata
The customer assistant Jake really…
The customer assistant Jake really helped me today in store, he helped me get a new phone and explained all the things that I would benefit from for joining three. Excellent service!
April 10, 2026
Unprompted review
Reply from Three UK - 3Store East Ham
Thanks for this lovely 5⭐ review, Mawin! We absolutely love hearing this. A huge shoutout to Jake for being so helpful today. Enjoy your new phone, hope it treats you well and makes everything that bit easier. -Ayesha
It was a good experience by helping me…
It was a good experience by helping me to sort out all my problem.. your staff in east ham branch are so helpful and friendly specialy Mr. SamI.
April 9, 2026
Unprompted review
Reply from Three UK - 3Store East Ham
Hi Charm‑Joan, thank you for your review. We’re glad our East Ham branch offered friendly and helpful service, and that Sami made sure your issues were resolved. -Ayesha
Reply from Three UK - 3Store East Ham
Hi Kim, we’re pleased Jake made your interaction both helpful and enjoyable. Your comments mean a lot to us. -Shivam
Reply from Three UK - 3Store East Ham
Hey Edit, we love it! Jake will be overjoyed knowing his support made your visit unforgettable and brought in a brilliant 5 ⭐ -Ashifa
Mohon was very nice and a great help
Mohon was very nice and a great help, I walked in wanting to do an upgrade of phone and sim card plan; I ended up with a very nice deal, one sim card for nephew, and fixing my broadband as it wasnt working. Everyone there is really nice, good vibes abd atmosphere.
April 1, 2026
Unprompted review
Reply from Three UK - 3Store East Ham
Thanks so much, Catherine! We’re genuinely delighted to hear how brilliantly Mohon supported you. From sorting your upgrade to helping with your broadband and even setting something up for your nephew, he really went above and beyond. It’s wonderful to know the whole team created such a warm and positive atmosphere for you. -Manavata
I had a great experience at the Three…
I had a great experience at the Three East Ham branch. Jake was extremely helpful, professional, and patient throughout the process. He explained everything clearly and made sure I got the best option for my needs. Really appreciate his excellent customer service—he’s a great asset to the team!
March 31, 2026
Unprompted review
Reply from Three UK - 3Store East Ham
When good turns into brilliant, we know we’ve done something right, Salman. We’re glad Jake could make your experience seamless and remarkable. Serving you at East Ham was a joy! -Ashifa
Reply from Three UK - 3Store East Ham
You’ve just made our day ✨ A big shoutout to Sami for making your experience amazing. Wishing you an incredible day, Ajay 🎉 -Arvind
Big thank you to Jake
Just want to say a big thank you to Jake for helping me with finding the phone i needed and also helped with transferring my number, Jake was polite well spoken and also a lovely smile.
Please make sure you have more staff like this in your stores.
The only downside to this is the store is the soter manager (Naz) I have been in this store a few times and he is very rude and speaks to the staff very rudely and also the customers I don't know how he still has a job here.
Your young sales staff have more manners and respect for staff and customers than he does.
March 25, 2026
Unprompted review
Reply from Three UK - 3Store East Ham
We’re pleased Jake offered such helpful support and left a great impression. Thank you for taking the time to share your experience 😊. -Suhaas
Reply from Three UK - 3Store East Ham
We’re delighted you’ve had helpful visits and are happy with the service, Paul. Thank you for sharing this with us and for the 5⭐ review. -Ayesha
Tas.
Tas, i east ham.
your service is good and you give proper information about sim card and monthly pay phone details.
thank you.
March 24, 2026
Unprompted review
Reply from Three UK - 3Store East Ham
Thank you, Divyam! We’re delighted to hear you enjoyed the service. Happy the SIM and monthly phone details were clear and useful. 🤗 -Ayesha
Zawadi
The best customer service I got from Zawadi… yu are the amazing and doing yur best job so impressed 👍🏻
March 22, 2026
Unprompted review
Reply from Three UK - 3Store East Ham
Thanks a ton, Umey! 🎉 We’re so glad everything went perfectly with Zawadi, and we can’t wait to welcome you back again! 🥰 -Kashish
Reply from Three UK - 3Store East Ham
Hey Anthony, we’re delighted to know you had such a positive experience. Your feedback means a lot to us. -Suhaas
Happy with the servce
March 17, 2026
Unprompted review
Reply from Three UK - 3Store East Ham
Wow, we absolutely love hearing this, Sajeev! Thank you for sharing your feedback. Enjoy the rest of your day. -Afaq
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