Customer service was excellent. I had a fraud on my account and it was resolved very quickly and my money was refunded too, he has explained this very patiently and I like East ham because of this now... See more
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My Experience at the East ham 3 store was Amazing Sami was the best he help me to get a wonderful phone deal . I was happy with my experience here got a good phone going away happy
Company replied
I recently purchased an iPhone 17 Pro Max (Silver) from Three, and I had an excellent experience. A special thank you to Hasina for her outstanding customer service. She was friendly, knowledgeabl... See more
Company replied
Zawadi was so quick with customer service and gave me a plan what I was looking for! Thank you for helping me out!
Company replied
Company details
About Three UK - 3Store East Ham
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
117 High Street North, E6 1HZ, East Ham, London, United Kingdom
- 02084700267
4.8
Excellent
142 reviews
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Neelam is very helpful to solve my…
Neelam is very helpful to solve my problem. He is very patient to listen to all my issues and give me solutions for it.
March 16, 2026
Unprompted review
Reply from Three UK - 3Store East Ham
Hey Ms Ipiales, we’re so glad to hear that Neelam was supportive and made everything easy for you. Thank you for the fantastic ⭐ review! -Neha
Neelam and jake helped me to transfer…
Neelam and jake helped me to transfer my number from lebara and get me a good package.
March 15, 2026
Unprompted review
Reply from Three UK - 3Store East Ham
Your feedback means so much, Rahul! We’re thrilled Neelam and Jake made your number transfer smooth and helped you find the right package 💡. Enjoy your new plan! -Shivam
Reply from Three UK - 3Store East Ham
Thanks for sharing your experience! 😊 It’s wonderful to hear you’re delighted with how everything went for you. 🌟 -Veronica
Other advisor that helped me in the…
Other advisor that helped me in the store was really good and knowledgeable. Helped me and daughter sort out all our problems
March 12, 2026
Unprompted review
Reply from Three UK - 3Store East Ham
Hi Faria, we’re happy to know the our staff made your visit easier and helped you and your daughter sort everything out. 😃 -Ayesha
It's very NYC experience today I…
It's very NYC experience today I visited three store in east ham hight street. To buy ultra 3 watch . The customer advisor Sami is very good In explaining plans plans to customers and best suggestions for customers. Well overall it's a very good experience.
March 12, 2026
Unprompted review
Reply from Three UK - 3Store East Ham
Hi Satish, thanks for sharing your experience. Great to hear Sami supported you at our East Ham store, walked you through the options for your new watch, and made the visit a positive one. -Kishan
Jake did very well and appreciated for…
Jake did very well and appreciated for his customer service
March 12, 2026
Unprompted review
Reply from Three UK - 3Store East Ham
Hey Srilakshmi, every cherished memory is shaped by people like Jake, whose dedication truly stands out. Thanks for sharing the love. -Ashifa
Reply from Three UK - 3Store East Ham
Hey Quadeer, that's fantastic! Maria will be ecstatic to hear her support turned your visit unforgettable and scored a dazzling 5 ⭐ -Ashifa
Reply from Three UK - 3Store East Ham
Hey Veera, it’s fantastic to hear how Neelam made your visit so smooth. Your feedback truly means a lot to us! 🥰 -Kashish
Amazing staff he told me to a all the…
Amazing staff he told me to a all the details
March 10, 2026
Unprompted review
Reply from Three UK - 3Store East Ham
Hey Sangeerththan, that's marvelous! 🌸 We’re so glad you marked your happiness with a brilliant 5 ⭐ -Ashifa
It was a great experience over there…
It was a great experience over there and Zawadi was very helpful.
March 9, 2026
Unprompted review
Reply from Three UK - 3Store East Ham
Thank you for such outstanding feedback, Aashish! 🌟 We’re over the moon that Zawadi made everything feel effortless for you. 🙌 -Veronica
I like the staff and zawadi did best.
March 9, 2026
Unprompted review
Reply from Three UK - 3Store East Ham
Your appreciation fills us with joy, Shristi. Zawadi and the team have a knack for transforming routine assistance into something special for you. Moments like these truly brighten our day. -Ashifa
we had a great experience in 3 store…
we had a great experience in 3 store especially maria very supportive and explained clearly regarding the packages and stuff really very supportive 🙏
February 26, 2026
Unprompted review
Reply from Three UK - 3Store East Ham
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Very cooperative
Very cooperative, guide me about every plan and helped me to choose the best plan
February 24, 2026
Unprompted review
Reply from Three UK - 3Store East Ham
Hi Ihtisham, thank you for taking the time to share your experience. It’s wonderful to hear that the plan aligned perfectly with your needs. Wishing you a fantastic day! 🎉 -Neha
Zawadi and Tafi were absolutely…
Zawadi and Tafi were absolutely fantastic in helping me resolve my broadband issues. I genuinely wish I had visited the store first instead of contacting customer service, as they made the whole process so much easier. They were patient, knowledgeable, and incredibly supportive throughout. I truly appreciate their help and excellent customer service. Thank you both! Hannah
February 21, 2026
Unprompted review
Reply from Three UK - 3Store East Ham
Hannah, thank you for sharing such wonderful feedback. It’s great to hear how smoothly everything was handled and how well Zawadi and Tafi supported you during your visit. Hope to see you again soon! -Afaq
Neelam was great to help me out to set…
Neelam was great to help me out to set up my new account.
February 17, 2026
Unprompted review
Reply from Three UK - 3Store East Ham
Yay! We absolutely love hearing this 🎉 Abdullah, it’s lovely to hear that Neelam was able to help you out with everything you needed. -Ayesha
neelam is very helpful to set up my…
neelam is very helpful to set up my account
February 13, 2026
Unprompted review
Reply from Three UK - 3Store East Ham
Hema, we’re delighted to hear Neelam provided such knowledgeable and welcoming assistance, carefully walked you through each detail, and made your account setup quick and stress free 😊 -Neha
Reviewed!!
Neelam was very helpful but I didn't give this review! He did that himself when I had to hand my phone to him and he didn't tell me that he'd done it! Not very professional! Edited by me at 8.32pm on 13 Feb. 2026.
February 13, 2026
Unprompted review
Reply from Three UK - 3Store East Ham
Hey Ros, we’re so happy to know you received the best help from Neelam. Here’s to many more happy moments ahead! 🥰 -Ayesha
Reply from Three UK - 3Store East Ham
Hi Dona, we really appreciate you taking the time to leave this review 🌈. It’s fantastic to hear how helpful Sami was. -Shivam
Reply from Three UK - 3Store East Ham
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Great service
Smooth process , friendly communication . Happy with the service . Thanks to Maria
February 5, 2026
Unprompted review
Reply from Three UK - 3Store East Ham
Roshan! Thank you for sharing your experience! We’re glad everything went smoothly and that Maria made the process easy for you. -Afaq
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