Customer service was excellent. I had a fraud on my account and it was resolved very quickly and my money was refunded too, he has explained this very patiently and I like East ham because of this now... See more
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My Experience at the East ham 3 store was Amazing Sami was the best he help me to get a wonderful phone deal . I was happy with my experience here got a good phone going away happy
Company replied
I recently purchased an iPhone 17 Pro Max (Silver) from Three, and I had an excellent experience. A special thank you to Hasina for her outstanding customer service. She was friendly, knowledgeabl... See more
Company replied
Zawadi was so quick with customer service and gave me a plan what I was looking for! Thank you for helping me out!
Company replied
Company details
About Three UK - 3Store East Ham
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
117 High Street North, E6 1HZ, East Ham, London, United Kingdom
- 02084700267
4.8
Excellent
142 reviews
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Mohon was very helpful today he help me…
Mohon was very helpful today he help me move my lebara number to three and gave me great deal to me and my friend was very happy with the service
February 4, 2026
Unprompted review
Reply from Three UK - 3Store East Ham
Hi Saif, we’re so pleased Mohon was able to assist you and arrange a deal that left both you and your friend happy. Thank you for choosing us and for sharing your feedback. 😊 -Prabhjeet
Mohon and nas were very knowledgeable…
Mohon and nas were very knowledgeable and helpful.
I was able to get everything done in a few mins
February 4, 2026
Unprompted review
Reply from Three UK - 3Store East Ham
Thanks so much for sharing your experience, Andrew! 🙌 We’re glad Mohon and Nas were able to assist and ensure everything was completed in no time. -Shivam
Staff Jake
Staff named Jake ,he was great,
He helped us finding good broadband for us with good deal
He even showed us options with other electronics,
The way he interacted it was good , professional
I appreciate his help
February 2, 2026
Unprompted review
Reply from Three UK - 3Store East Ham
Vicky, thank you for sharing your experience. It’s great to hear that Jake provided clear support and helped you choose the right broadband option. Moments like these brighten our day. -Afaq
thank you maria for the good service…
thank you maria for the good service and the politeness that you offer to mee..happy with her service
January 30, 2026
Unprompted review
Reply from Three UK - 3Store East Ham
Hey Ronit🎊 Maria will be overjoyed knowing her support made your visit unforgettable and brought in a brilliant 5 ⭐ -Ashifa
Tas at east ham is very unique and…
Tas at east ham is very unique and provided wonderful customer service and i am giving her triple a stars for her service in terms of patience, very informative, she is amazing. I spoke to the best, 3g Eastham is a superstar
January 29, 2026
Unprompted review
Reply from Three UK - 3Store East Ham
Hey Rebecca, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Mohon was well helpful and got me a…
Mohon was well helpful and got me a student sim offer I was really happy with the service I got today thank you
January 27, 2026
Unprompted review
Reply from Three UK - 3Store East Ham
Thank you, Nitesh! We’re delighted Mohon could help you with the student SIM offer and make your day special. -Suhaas
Tasnim at eastham was very friendly and…
Tasnim at eastham was very friendly and informative
. Very good
January 27, 2026
Unprompted review
Reply from Three UK - 3Store East Ham
Hi Ангеліна, it’s great to hear that Tasnim at the Three East Ham store was so welcoming and provided all the guidance you needed. We're pleased you had such a positive experience with us. -Kishan
Tas at eastham was very good
Tas at eastham was very good. Brilliant service
January 27, 2026
Unprompted review
Reply from Three UK - 3Store East Ham
Hey there! It’s wonderful to hear Tas was so friendly and got everything perfect for you. We truly appreciate you sharing this! ☺️ -Kashish
Amazing service every time
Amazing service every time, especially from hasina at the East Ham branch always helpful
January 27, 2026
Unprompted review
Reply from Three UK - 3Store East Ham
We’re so glad you felt supported and well cared for by Hasina. It’s wonderful knowing our service met your expectations. Wishing you a lovely day, Eddie! 🤗 -Ayesha
Reply from Three UK - 3Store East Ham
Thank you for your feedback, Gannu. 🌟 We’re pleased our team could support you and ensure a smooth experience. -Shivam
Very friendly and satisfied with the…
Very friendly and satisfied with the service.
January 24, 2026
Unprompted review
Reply from Three UK - 3Store East Ham
Hi Jerald, thanks for getting in touch. It’s great to hear you felt well looked after and had a positive experience with us. We really appreciate you sharing this with us. -Kishan
Excellent service by maria it helped me…
Excellent service by maria it helped me a lot
January 24, 2026
Unprompted review
Reply from Three UK - 3Store East Ham
Hi Ravi, thank you for your 5 ⭐ review and for taking the time to share your experience! It's fantastic to hear you received excellent service from Maria. -Prabhjeet
Maria I love the customer service
Maria I love the customer service
January 24, 2026
Unprompted review
Reply from Three UK - 3Store East Ham
Hey Ram🎊 Maria will be overjoyed knowing her support made your visit unforgettable and brought in a brilliant 5 ⭐ -Ashifa
The customer service for very friendly…
The customer service for very friendly and sami explained everything and he explained me alot for my need
January 22, 2026
Unprompted review
Reply from Three UK - 3Store East Ham
We're so happy to hear this was your experience with Sami, thanks for letting us know, and we'll get your feedback passed on! -John
Hake helped us with all of the help we…
Hake helped us with all of the help we needed we were satisfied with the help
January 19, 2026
Unprompted review
Reply from Three UK - 3Store East Ham
That’s fantastic to hear! Hake was able to sort things out for you, and we’re so pleased you had a great experience. Michael, your feedback truly means a lot to us. -Manavata
Maria is good with the customer and…
Maria is good with the customer and good service with the customer.Next time i will refer my Friends for 3 to Maria Thank you
January 19, 2026
Unprompted review
Reply from Three UK - 3Store East Ham
Thank you, Sai! Knowing that Maria was able to sort everything and make the experience remarkable feels amazing. Your feedback means a lot, and we look forward to welcoming you back! ☺️ -Prabhjeet
Very good I'm happy
January 19, 2026
Unprompted review
Reply from Three UK - 3Store East Ham
Hey Mitizandra! We appreciate you sharing your experience. We’re so glad our team was able to provide you with outstanding support. Wishing you an amazing day! ☺️ -Kashish
I feel Three UK is a scam
I feel Three UK is a scam, They have been sending me bills to pay even though i have left three uk
August 1, 2025
Unprompted review
Reply from Three UK - 3Store East Ham
Hey Helen, we're keen to help get to the bottom of this. Once your Three account has closed, a final bill will be generated that covers the remaining days your contract was active after your penultimate bill. Because it's not covering an entire month, only up to the closing day, it's generally a smaller amount owed than your standard monthly bill. This final bill is sent out within 38 days of the line closing. You should be able to see on the bill you have received what dates it covers, we'd suggest checking if it's showing a charge that ends on the day you know your line closed.
If you've paid your final bill, and this bill covers dates that you're still concerned about then please join us on our webchat here and we'll take a look: https://bit.ly/2PmAIzQ -Scott
Neelam is very helpful and helped me to…
Neelam is very helpful and helped me to sort out my problem
January 18, 2026
Unprompted review
Reply from Three UK - 3Store East Ham
Hey Swinston , we love it! 🎉 Neelam will be overjoyed knowing her support made your visit unforgettable and brought in a brilliant 5 ⭐ -Ashifa
Great team member and better support i…
Great team member and better support i had from them.
Many thanks to Three team
January 17, 2026
Unprompted review
Reply from Three UK - 3Store East Ham
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
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