Customer service was excellent. I had a fraud on my account and it was resolved very quickly and my money was refunded too, he has explained this very patiently and I like East ham because of this now... See more
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My Experience at the East ham 3 store was Amazing Sami was the best he help me to get a wonderful phone deal . I was happy with my experience here got a good phone going away happy
Company replied
I recently purchased an iPhone 17 Pro Max (Silver) from Three, and I had an excellent experience. A special thank you to Hasina for her outstanding customer service. She was friendly, knowledgeabl... See more
Company replied
Zawadi was so quick with customer service and gave me a plan what I was looking for! Thank you for helping me out!
Company replied
Company details
About Three UK - 3Store East Ham
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
117 High Street North, E6 1HZ, East Ham, London, United Kingdom
- 02084700267
4.8
Excellent
142 reviews
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Today when I'm trying to find a new sim…
Today when I'm trying to find a new sim card. Tas is invited me to three sim. Tas is very polite and very knowledgeable on what she is doing. She explained everything. In East ham. Most important thing is beautiful ❤️
January 17, 2026
Unprompted review
Reply from Three UK - 3Store East Ham
Hey Amarnadh, thanks a ton for the 5 ⭐ review! We're delighted to hear that Tas made your experience fabulous. Have a fantastic day ahead! -Afaq
Reply from Three UK - 3Store East Ham
Thanks a ton for this lovely 5⭐ review, Faisal! We’re delighted to hear you had such a positive experience. -Veronica
Reply from Three UK - 3Store East Ham
Faisal, your delight is our celebration 🌟. We’re truly grateful for your kind words, and thank you for dropping a 5 ⭐ -Ashifa
Reply from Three UK - 3Store East Ham
Thanks a ton for this review, Rahman! We absolutely love hearing this. Hope you have a wonderful day 😊 -Kashish
Jake is a amazing sales person
Jake is a amazing sales person. Him and neelam helped me to sort out the issues for my old phone and helped me to set up my new phone.
January 17, 2026
Unprompted review
Reply from Three UK - 3Store East Ham
Absolutely fabulous, Vitor! 🎉 We’re thrilled to hear Jake was such a great help. Thank you so much for taking the time to leave us a review! 😊✨ -Veronica
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I had a really good experience at the Three store today. I went in to buy broadband, and the staff were very helpful, patient, and clear in explaining the plans and contract details. They made the whole process easy and stress-free, especially after the delivery issues I had earlier. Everything was set up smoothly, and I was able to get my broadband without any problems.
January 15, 2026
Unprompted review
Reply from Three UK - 3Store East Ham
Hey there, that’s amazing! We’re thrilled that our team was able to help with your hub purchase, and it’s great to hear you walked out of the store already connected and confident. Thank you so much for sharing this wonderful 5⭐ review! -Veronica
Precise and speedy
Precise and speedy. Very knowledgeable. Great help.
January 13, 2026
Unprompted review
Reply from Three UK - 3Store East Ham
Hello there! We absolutely love hearing this! 🎉 Thanks for sharing, your feedback means a lot to us! ☺️ -Kashish
Thank you Maria for your help and…
Thank you Maria for your help and explaining the contract for me.
January 13, 2026
Unprompted review
Reply from Three UK - 3Store East Ham
Jena, we’re feeling the 5 ⭐ vibes! Maria’s guidance truly made a difference and we’re grateful you shared your experience. -Ashifa
The kind lady Natasha went above and…
The kind lady Natasha went above and beyound helping me sort out my phone. Set my new phone and copied all my stuff to my new phone and helped me signin to some of my accounts.
Very happy customer
January 13, 2026
Unprompted review
Reply from Three UK - 3Store East Ham
Hey Endia, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
The advisor Sami tried his level best…
The advisor Sami tried his level best to solve our problem which we really appreciate great service will recommend to my friends and family thank you east ham 3
January 12, 2026
Unprompted review
Reply from Three UK - 3Store East Ham
Thank you, Dipti 😊 for the amazing review and kind words. We’re delighted to hear that Sami was able to assist you and provide excellent service. Wishing you a fantastic day 🌟 -Arvind
I visited the 3 branch in east ham for…
I visited the 3 branch in east ham for a package.
Here i meet JAKE and he helped to solve my problems.
He is a very helpful employee.
Three Should hire more staff like him.
January 9, 2026
Unprompted review
Reply from Three UK - 3Store East Ham
Aw, Haroon! Thank you for the sweet 5 ⭐ review. 🎉 We’re overjoyed that Jake provided you with top‑notch support throughout. Your feedback truly made our day, and we can’t wait to welcome you back soon! ☺️ -Kashish
Neelam help me to transfer my data and…
Neelam help me to transfer my data and help me to setup the three account
January 5, 2026
Unprompted review
Reply from Three UK - 3Store East Ham
Hey Jean, that’s wonderful! We’re so happy Neelam was able to provide such excellent support. Thank you for sharing this amazing 5⭐ review! -Veronica
Great experience
Great experience. I would like to recommend 3 to others as well. And the staff(Maria) is very welcoming and explained everything clearly.
January 5, 2026
Unprompted review
Reply from Three UK - 3Store East Ham
Hats off to Maria for saving the day! 🙌 Easwar, we’re so happy she made everything easier for you. Thank you for sharing such wonderful feedback! Wishing you an amazing day ahead! ☺️ -Kashish
Staff are rude and unknowledgeable was…
Staff are rude and unknowledgeable was served by the the manager Nas and was mis-sold a contract
November 29, 2025
Unprompted review
Reply from Three UK - 3Store East Ham
Hey Fatim, we're really sorry to hear about your experience and the difficulties you’ve faced with your contract. This isn’t the level of service we aim to provide. If it’s still not resolved, please reach out to us here: https://bit.ly/3C43TKN so we can review and find the best option for you. -Neha
Tas from Eastham branch was very…
Tas from Eastham branch was very helpful and professional.
December 27, 2025
Unprompted review
Reply from Three UK - 3Store East Ham
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Neelam is very friendly and helpful
Neelam is very friendly and helpful
December 26, 2025
Unprompted review
Reply from Three UK - 3Store East Ham
Hey Thangaiya, we’re happy to know you received the best help from us! 🎉 Big shoutout to Neelam for providing excellent service. We’re always excited to support our customers. Thanks a ton for this lovely 5⭐ review! -Ayesha
Great Service
I had a great experience at the Three Service Store on East Ham High Street. The service provided by Miss Haseena was excellent. She was very helpful, patient, and provided valuable guidance throughout the process. Her professionalism and friendly approach made everything smooth and easy. I’m very satisfied with the service and would highly recommend her.
December 21, 2025
Unprompted review
Reply from Three UK - 3Store East Ham
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Mohon was very helpful he saved me so…
Mohon was very helpful he saved me so money on the SIM plan and helped me transfer my number from lyca
December 17, 2025
Unprompted review
Reply from Three UK - 3Store East Ham
Wow, your amazing 5 ⭐ review truly made our day, Omer. 😊 We’re thrilled Mohon gave you a fantastic experience and made your switch effortless. Have a wonderful day! -Manavata
It was an wonderful experience with…
It was an wonderful experience with Tas. Wonderful communication with mesmerising smile to make it ease for me to get whatever I wanted.
December 12, 2025
Unprompted review
Reply from Three UK - 3Store East Ham
Hey Nazmul, this is what we love to hear! We’re so happy this is the service you received, we’ll certainly be passing your feedback on. -John
Reply from Three UK - 3Store East Ham
Thanks for this amazing 5⭐ review, Ramya. We really do love to hear this 😊 -Jade
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