Three UK - 3Store Eastleigh Reviews 

35
TrustScore 5 out of 5

4.8

47-49 Market Street, Eastleigh, SO50 5RF Hants, South, GB


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Rated 5 out of 5 stars

Truly Excellent service. Walter and Fiza were extremely helpful and efficient, they explained everything so we understood every step. Only went in for broadband but left with that and new sims for our... See more

Company replied

Rated 5 out of 5 stars

Amazing service very professional every member of staff could not do enough to make us so comfortable second to none many thanks Anita and Tony

Company replied

Rated 5 out of 5 stars

Walter provided a great service helping me with both my personal and business SIM cards. Can't fault the help they provided in showing me the options available and finding the right plan for my requir... See more

Company replied

Rated 5 out of 5 stars

Came in to the three store in Eastleigh and was greeted by Walter. He helped renew my mobile and broadband contracts with ease and was really friendly and made it a really easy process. Would definite... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Eastleigh

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 47-49 Market Street, Eastleigh, SO50 5RF, Hants, South, United Kingdom

  • 02380642235

4.8

Excellent

TrustScore 5 out of 5

35 reviews

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4.8

All reviews

(35)

29,154 reviews in the last 12 months

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Rated 5 out of 5 stars

I had a fantastic experience in the…

I had a fantastic experience in the Eastleigh store was helped by the store manager Jon and also Luqman and Hemant also helped would highly recommend this store and staff to anyone needing any mobile phones or broadband

July 10, 2026
Unprompted review
Three UK - 3Store Eastleigh logo

Reply from Three UK - 3Store Eastleigh

Thank you for taking the time to share this feedback, Sait. We’re pleased to hear Jon, Luqman, and Hemant offered outstanding support during your visit at our Eastleigh branch. 🌟 – Three Social Media Team

Rated 5 out of 5 stars

Excellent service.

Excellent service.

June 28, 2026
Unprompted review
Three UK - 3Store Eastleigh logo

Reply from Three UK - 3Store Eastleigh

Awesome, Lisa! That’s what we love to hear. Thank you so much for your feedback! 🙌 – Three Social Media Team

Rated 5 out of 5 stars

Amazing service very professional every…

Amazing service very professional every member of staff could not do enough to make us so comfortable second to none many thanks Anita and Tony

June 27, 2026
Unprompted review
Three UK - 3Store Eastleigh logo

Reply from Three UK - 3Store Eastleigh

Thank you for your wonderful review, Tony. We’re delighted that our team made you feel so well supported. 😊 – Three Social Media Team

Rated 5 out of 5 stars

Good experience in the store

Good experience in the store. Helpful staff.

June 27, 2026
Unprompted review
Three UK - 3Store Eastleigh logo

Reply from Three UK - 3Store Eastleigh

Hello Anita, thank you for your kind review and for taking the time to share your experience. - Three Social Media Team

Rated 5 out of 5 stars

Great service from fiza

Great service from fiza. Thank you for my new phone was definitely needed

June 11, 2026
Unprompted review
Three UK - 3Store Eastleigh logo

Reply from Three UK - 3Store Eastleigh

Hi Maddison, it is brilliant to hear that you are pleased with your new upgrade and that it came at the perfect time. We are incredibly glad Fiza could step in to assist you and ensure your device transition went smoothly. -Shivam

Rated 5 out of 5 stars

I came into store for a sim…

I came into store for a sim replacement, I was greeted & served by this lovely cheerful young lady called Fiza. She was very helpful & swift with helping me. I was in & out in a matter of 5 minutes.

June 2, 2026
Unprompted review
Three UK - 3Store Eastleigh logo

Reply from Three UK - 3Store Eastleigh

Hi there 👋 Thanks for sharing your experience. Fiza gave a lovely warm welcome and used her stellar expertise to get that SIM card swapped with prompt efficiency within five minutes. Enjoy your new connection 📱 -Arvind

Rated 5 out of 5 stars

Very welcoming

Very welcoming, really excellent service and a great deal thank you both

May 29, 2026
Unprompted review
Three UK - 3Store Eastleigh logo

Reply from Three UK - 3Store Eastleigh

Hi Colin, thanks for sharing this — really glad to hear you felt so welcomed and well looked after. Sounds like the team gave you great support and helped you walk away with a deal you’re happy with. -Shivam

Rated 5 out of 5 stars

Quick service, knowledgeable and helpful staff

Quick service, knowledgeable staff, very helpful and supportive

May 20, 2026
Unprompted review
Three UK - 3Store Eastleigh logo

Reply from Three UK - 3Store Eastleigh

Hey Ben! 🎉 That’s awesome to hear! A huge shoutout to our team for making your experience excellent. Thank you so much for sharing your feedback! 🥰 -Samad

Rated 5 out of 5 stars

Amazing customer service

My experience at three was amazing, I was served by Walter and Fiza and they provided me with excellent service allowing me to find the best device with the best deal for myself.

May 19, 2026
Unprompted review
Three UK - 3Store Eastleigh logo

Reply from Three UK - 3Store Eastleigh

Thank you for the review, Edwin! We truly appreciate you sharing your experience. It’s wonderful to hear that Walter and Fiza helped you secure a deal that met your expectations. -Neha

Rated 5 out of 5 stars

Great service and help from Hemant

Great service and help from Hemant. Great service and help from the whole team at Eastleigh

May 18, 2026
Unprompted review
Three UK - 3Store Eastleigh logo

Reply from Three UK - 3Store Eastleigh

Thank you, Paul. We’re really glad to hear that Hemant and the whole Eastleigh team were able to support you so well. We appreciate you sharing your experience. -Ayesha

Rated 5 out of 5 stars

Walter provided a great service helping…

Walter provided a great service helping me with both my personal and business SIM cards. Can't fault the help they provided in showing me the options available and finding the right plan for my requirements. 5 stars all the way.

April 21, 2026
Unprompted review
Three UK - 3Store Eastleigh logo

Reply from Three UK - 3Store Eastleigh

That's brilliant, Rob! We're super happy to hear that Walter gave you all the support you needed. Thank you so much for 5 ⭐⭐⭐⭐⭐ review! Hope you have a wonderful day :) -Kashish

Rated 5 out of 5 stars

Excellent service

Excellent service, very helpful and supportive.

April 20, 2026
Unprompted review
Three UK - 3Store Eastleigh logo

Reply from Three UK - 3Store Eastleigh

Hey Pauline! 🌷We’re thrilled to know our team made your day special. Thank you for sharing such uplifting feedback! 💫☺️ -Kashish

Rated 5 out of 5 stars

Excellent

Excellent, incredible service above and beyond, very impressed

April 14, 2026
Unprompted review
Three UK - 3Store Eastleigh logo

Reply from Three UK - 3Store Eastleigh

Hi Julia, we love providing a fantastic experience that exceeds your expectations. We are so glad you are happy! -Kishan

Rated 5 out of 5 stars

Came in to the three store in Eastleigh…

Came in to the three store in Eastleigh and was greeted by Walter. He helped renew my mobile and broadband contracts with ease and was really friendly and made it a really easy process. Would definitely recommend visiting this store

April 13, 2026
Unprompted review
Three UK - 3Store Eastleigh logo

Reply from Three UK - 3Store Eastleigh

That’s fabulous! 🎉 We’re delighted that Walter made your visit smooth and seamless at our Eastleigh branch. Thanks for sharing your feedback! 😊 -Veronica

Rated 5 out of 5 stars

Very helpful and achieved what needed…

Very helpful and achieved what needed to be done

April 7, 2026
Unprompted review
Three UK - 3Store Eastleigh logo

Reply from Three UK - 3Store Eastleigh

That’s phenomenal! 🎉 We’re so happy to hear that you had a positive experience. Your feedback means a lot to us. -Suhaas

Rated 5 out of 5 stars

Truly Excellent service

Truly Excellent service. Walter and Fiza were extremely helpful and efficient, they explained everything so we understood every step. Only went in for broadband but left with that and new sims for our phones swapped from a different provider.

March 11, 2026
Unprompted review
Three UK - 3Store Eastleigh logo

Reply from Three UK - 3Store Eastleigh

Thank you for sharing such wonderful feedback, Anna. We’re delighted to hear that Walter and Fiza made everything clear and easy for you. It’s wonderful to know you left with more than you expected and felt supported throughout. We can’t wait to welcome you back again! 😊✨ -Neha

Rated 5 out of 5 stars

Great service from Hemant and Walter in…

Great service from Hemant and Walter in the Three store at Eastleigh.

March 8, 2026
Unprompted review
Three UK - 3Store Eastleigh logo

Reply from Three UK - 3Store Eastleigh

Hey, Emma! We’re so glad Hemant and Walter made your visit to our Eastleigh store such a positive one. It’s great to know their support left you feeling well taken care of. Your feedback means a lot to us! 😇 -Prabhjeet

Rated 5 out of 5 stars

Great deal on newest Honour phone

Great deal on newest Honour phone. Good knowledge given. Was a no brainer

February 22, 2026
Unprompted review
Three UK - 3Store Eastleigh logo

Reply from Three UK - 3Store Eastleigh

Hey Neil, buzzing to hear you grabbed such a great deal on the new Honor. Nothing beats walking out with the perfect phone and a smile. ⭐ -Ayesha

Rated 5 out of 5 stars

Extremely competent

Extremely competent, helpful, friendly & they got me a very good deal!! I thoroughly recommend the 3 team in Eastleigh!! Excellent service ,

February 8, 2026
Unprompted review
Three UK - 3Store Eastleigh logo

Reply from Three UK - 3Store Eastleigh

Thank you for the feedback. It’s great to hear the Eastleigh team provided excellent help and made everything feel easy. Enjoy the rest of your day! -Afaq

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