Excellent customer service from start to finish. The team was friendly, helpful, and made the whole process smooth and hassle-free. Really pleased with the support I received. Highly recommended
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Truly Excellent service. Walter and Fiza were extremely helpful and efficient, they explained everything so we understood every step. Only went in for broadband but left with that and new sims for our... See more
Company replied
Renewed my contract with you again always the best customer service you should be so proud of your Staff in the Eastleigh branch
Company replied
Walter provided a great service helping me with both my personal and business SIM cards. Can't fault the help they provided in showing me the options available and finding the right plan for my requir... See more
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Company details
About Three UK - 3Store Eastleigh
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
47-49 Market Street, Eastleigh, SO50 5RF, Hants, South, United Kingdom
- 02380642235
4.8
Excellent
43 reviews
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Excellent
Excellent, incredible service above and beyond, very impressed
April 14, 2026
Unprompted review
Reply from Three UK - 3Store Eastleigh
Hi Julia, we love providing a fantastic experience that exceeds your expectations. We are so glad you are happy! -Kishan
Came in to the three store in Eastleigh…
Came in to the three store in Eastleigh and was greeted by Walter. He helped renew my mobile and broadband contracts with ease and was really friendly and made it a really easy process. Would definitely recommend visiting this store
April 13, 2026
Unprompted review
Reply from Three UK - 3Store Eastleigh
That’s fabulous! 🎉 We’re delighted that Walter made your visit smooth and seamless at our Eastleigh branch. Thanks for sharing your feedback! 😊 -Veronica
Very helpful and achieved what needed…
Very helpful and achieved what needed to be done
April 7, 2026
Unprompted review
Reply from Three UK - 3Store Eastleigh
That’s phenomenal! 🎉 We’re so happy to hear that you had a positive experience. Your feedback means a lot to us. -Suhaas
Truly Excellent service
Truly Excellent service. Walter and Fiza were extremely helpful and efficient, they explained everything so we understood every step. Only went in for broadband but left with that and new sims for our phones swapped from a different provider.
March 11, 2026
Unprompted review
Reply from Three UK - 3Store Eastleigh
Thank you for sharing such wonderful feedback, Anna. We’re delighted to hear that Walter and Fiza made everything clear and easy for you. It’s wonderful to know you left with more than you expected and felt supported throughout. We can’t wait to welcome you back again! 😊✨ -Neha
Great service from Hemant and Walter in…
Great service from Hemant and Walter in the Three store at Eastleigh.
March 8, 2026
Unprompted review
Reply from Three UK - 3Store Eastleigh
Hey, Emma! We’re so glad Hemant and Walter made your visit to our Eastleigh store such a positive one. It’s great to know their support left you feeling well taken care of. Your feedback means a lot to us! 😇 -Prabhjeet
Great deal on newest Honour phone
Great deal on newest Honour phone. Good knowledge given. Was a no brainer
February 22, 2026
Unprompted review
Reply from Three UK - 3Store Eastleigh
Hey Neil, buzzing to hear you grabbed such a great deal on the new Honor. Nothing beats walking out with the perfect phone and a smile. ⭐ -Ayesha
Excellent customer service by Walter
Excellent customer service by Walter
February 8, 2026
Unprompted review
Reply from Three UK - 3Store Eastleigh
Hi Samantha! It is brilliant to hear that Walter looked after you so well and provided a high standard of support. -Kishan
Extremely competent
Extremely competent, helpful, friendly & they got me a very good deal!! I thoroughly recommend the 3 team in Eastleigh!! Excellent service ,
February 8, 2026
Unprompted review
Reply from Three UK - 3Store Eastleigh
Thank you for the feedback. It’s great to hear the Eastleigh team provided excellent help and made everything feel easy. Enjoy the rest of your day! -Afaq
Walter was great this morning in…
Walter was great this morning in helping with my new WiFi. He was great at explaining everything very clearly and offered us other promotions/offers to consider.
He was very helpful and informative, I will definitely recommend ‘3’ to family and friends due to the customer service received from Walter.
February 2, 2026
Unprompted review
Reply from Three UK - 3Store Eastleigh
Billy, we truly appreciate your feedback. It’s wonderful that Walter made your setup effortless. His attentive approach really stood out, and we’re happy his support left such a strong impression. -Manavata
Walter was very very helpful and…
Walter was very very helpful and explained everything about my new WiFi box in detail! Such a good price as well! Thank you very much 😊
February 2, 2026
Unprompted review
Reply from Three UK - 3Store Eastleigh
Hi Mia, we’re happy to hear about the help you received with your Home Broadband. It’s great that everything was explained clearly and that you're pleased with the price. Thanks for sharing your feedback and welcome to Three! 😊 -Kishan
Amazing customer service
Amazing customer service, the guys in store where great, so helpful and friendly. Very happy indeed 😊
January 14, 2026
Unprompted review
Reply from Three UK - 3Store Eastleigh
Hi Hayley, we’re delighted to hear that our team made your day! 🎉 Thank you so much for your kind words, and we truly appreciate your feedback! -Neha
We had a problem switching from another…
We had a problem switching from another network to three, having come in to store we had excellent service from Walter who was very patient and went to great lengths to help us and we got it all sorted.
January 6, 2026
Unprompted review
Reply from Three UK - 3Store Eastleigh
That's really great to hear, Lisa. We're glad to hear Walter was able to help you with your switch over, welcome to the family! -Maxine
Great helpful staff quick and efficient…
Great helpful staff quick and efficient always a good store to visit when unsure on upgrades etc
January 5, 2026
Unprompted review
Reply from Three UK - 3Store Eastleigh
Wow, Lauren! Your 5 ⭐ review made our day. We're delighted you had such a wonderful experience, and we can't wait to welcome you back again! -Suhaas
Reply from Three UK - 3Store Eastleigh
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
10/10 customer service from Lucky in…
10/10 customer service from Lucky in store today. Really clear explanations, very understanding and patient with my mum and I. Feedback was given to the manager while in store as it’s so rare to get the level of service received today. Lucky couldn’t have been more helpful. Based on the experience today I would consider transferring to Three!
December 20, 2025
Unprompted review
Reply from Three UK - 3Store Eastleigh
Hi.
Thanks! Your review is really appreciated. -Pete
Reply from Three UK - 3Store Eastleigh
Hello Giulia, thank you so much for this lovely 5 ⭐ review! Wishing you a wonderful day 😊 -Suhaas
I’m much appreciated Walter gave me…
I’m much appreciated Walter gave me good service.
December 7, 2025
Unprompted review
Reply from Three UK - 3Store Eastleigh
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
Wonderful staff
I came into three, and was met by wonderful staff, they were all very helpful bless their cotton socks, im a 67 year old woman and they all made sure i got the help i needed and was very kind, it melted my heart
December 6, 2025
Unprompted review
Reply from Three UK - 3Store Eastleigh
Hey.
Thanks! Your review is really appreciated. -Pete
I was made to feel very comfortable and…
I was made to feel very comfortable and my problem was dealt with and solved immediately. Thank you very much
November 12, 2025
Unprompted review
Reply from Three UK - 3Store Eastleigh
Wonderful, Jenith :) We're so glad you found it welcoming and easy to discuss your problem :) -Scott
Lucky at eastleigh was polite
Lucky at eastleigh was polite, kind, knowledgeable and 100% the best customer service sales person I have ever had the pleasure to deal with.
November 8, 2025
Unprompted review
Reply from Three UK - 3Store Eastleigh
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
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