Urveesha from Three was very helpful in solving my enquiry. She is courtious very eager to help. She spoke to customer services on my behalf with such energy. She went the extra mile to assist me.
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See what reviewers are saying
What made me happy was Ashley was perfect handle all are problems and solved it with warm energy
Company replied
I had a great experience being served by Ashley and Kimberley. They were both extremely professional, approachable, and knowledgeable throughout my visit. They took the time to carefully listen to... See more
Company replied
Ashley in the Edgware store was an absolute star employee.Professional & patient dealing with 3 separate issues with my account.He met my access needs & took over the calls when i requested help .I’m... See more
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Company details
About Three UK - 3Store Edgware
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
6A Broadwalk Shopping Centre, HA8 7BD, Edgware, London, United Kingdom
- 02089523307
4.9
Excellent
153 reviews
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I was served by Urveesha today and it…
I was served by Urveesha today and it was great experience. Thank you.
June 16, 2026
Unprompted review
Reply from Three UK - 3Store Edgware
Hi Bobur, it is great to hear that you had such a positive experience being served by Urveesha today. Thank you for sharing your feedback with us! -Kishan
I saw Ana in store today and she…
I saw Ana in store today and she provided good service and helped me with my sim
June 10, 2026
Unprompted review
Reply from Three UK - 3Store Edgware
Hi Jalal, nice to hear Ana assisted you effectively and helped get everything sorted with your SIM. -Suhaas
I had a great experience being served…
I had a great experience being served by Ashley and Kimberley. They were both extremely professional, approachable, and knowledgeable throughout my visit. They took the time to carefully listen to my queries and made sure everything was clearly explained, which I really appreciated.
They also showed me a new phone and walked me through its features in a way that was easy to understand, without any pressure. Their patience and friendly attitude made the whole experience smooth and enjoyable.
Excellent customer service from both of them
June 8, 2026
Unprompted review
Reply from Three UK - 3Store Edgware
Hi Taylor,
Thanks so much for sharing this, it’s great to hear how well Ashley and Kimberley looked after you. They listened, explained everything clearly, and made the whole visit easy. The way they walked you through the phone and its features really shows their care. Lovely to hear such a smooth and friendly experience. New phone day = best day 💻✨ Enjoy your fresh tech! -Kashish
Exceptional Service
The assistant. Damien, was exceptionally, friendly, courteous and helpful. The whole overall experience was hassle free.
Thank you
June 3, 2026
Unprompted review
Reply from Three UK - 3Store Edgware
Thank you, Rick. 💛 It means a lot to hear how friendly, courteous, and helpful Damien was. We’re so pleased your experience was seamless. -Ayesha
Abs and Anda has helped me pick out the…
Abs and Anda has helped me pick out the best deal for me in store. I finally have roaming in Europe!!!
June 3, 2026
Unprompted review
Reply from Three UK - 3Store Edgware
Thank you for sharing this feedback, Shafi. We’re delighted to hear that Abs and Anda supported you in choosing the right offer. It’s fantastic that you now have roaming in Europe. Enjoy staying connected on your travels! 🌍📱 - VodafoneThree Social Media Team
Reply from Three UK - 3Store Edgware
Thanks a ton for your review, Myrvete! 🎉 Our team really nailed it, and we look forward to serving you again. ☺️ — VodafoneThree Social Media Team
Went in this morning and was greeted by…
Went in this morning and was greeted by ands very smooth and welcoming experience
June 3, 2026
Unprompted review
Reply from Three UK - 3Store Edgware
Hello Alisa, we appreciate you taking the time to share your positive experience. It is wonderful to hear that you received such a smooth and welcoming greeting during your visit this morning. -Kishan
The staff guided me with the products…
The staff guided me with the products completely and perfectly 👌 and this made me to buy new phone for my son and extra tablet, it was amazing 👏
May 30, 2026
Unprompted review
Reply from Three UK - 3Store Edgware
That’s incredible, Tahereh 🌟 We're thrilled our team shared their prompt expertise to layout your options flawlessly, helping you secure the perfect phone and extra tablet. Enjoy every moment with your new devices 😊 🎉 -Arvind
Reply from Three UK - 3Store Edgware
Thank you for your wonderful review, Marlon! 🌟 We’re really glad to hear that everything went so well. - VodafoneThree Social Media Team
Me and my wife went in the store and…
Me and my wife went in the store and were served by anda. Very patient and helpful and gave us a great deal with a great trade in
May 21, 2026
Unprompted review
Reply from Three UK - 3Store Edgware
Hi Narendra, glad to hear you and your wife were supported by Anda and that the team helped you with a suitable deal and trade-in. -Kishan
thank you Ashley gave me all…
thank you Ashley gave me all information needed ans upgraded me to a nice phone thank you
May 20, 2026
Unprompted review
Reply from Three UK - 3Store Edgware
Thank you, Benny. We’re glad Ashley supported you with all the information and helped you upgrade successfully. 😀⭐ -Ayesha
Reply from Three UK - 3Store Edgware
Really appreciate your feedback. Wonderful to hear Mehdi supported you so well with your broadband. -Manavata
I went to store and been welcomed by…
I went to store and been welcomed by mehdi that offered me a seat and we discussed what I came for, he was brilliant and matched what I was asking for, thank you
May 14, 2026
Unprompted review
Reply from Three UK - 3Store Edgware
Hi, Ismail. Mehdi absolute crushed it! Rolled out the red carpet, found your perfect match, and left a lasting impression. This is exactly how connectivity should feel. 🥰 -Prabhjeet
I had a easy comforting experience in…
I had a easy comforting experience in store today. I was guided by Ganiyy as he helped me solve my issue
May 13, 2026
Unprompted review
Reply from Three UK - 3Store Edgware
Nothing makes us happier than fixing what matters and restoring smiles along the way, Isabel. Thank you for the great shout‑out for Ganiyy, and it’s wonderful to know everything was handled smoothly. It was an absolute joy serving you. -Ashifa
Abs has upgraded my account and while…
Abs has upgraded my account and while doing so he has engaged in conversation and made me feel comfortable in my stay here at Edgware.
May 12, 2026
Unprompted review
Reply from Three UK - 3Store Edgware
Hi Akosua, it’s great to hear you had such a welcoming experience during your visit. Abs at our Edgware store made sure everything was taken care of while keeping things relaxed and comfortable for you throughout. Thanks for sharing your feedback with us. -Shivam
Abs has helped me with an upgrade…
Abs has helped me with an upgrade today. He was helpful
May 12, 2026
Unprompted review
Reply from Three UK - 3Store Edgware
Hi Andrzej, it’s great to hear your upgrade was handled so smoothly. Abs made the process clear and supportive, helping you feel confident with the changes made today. Thanks for sharing your experience with us -Shivam
Anda was very good and helped me
May 10, 2026
Unprompted review
Reply from Three UK - 3Store Edgware
Golshan, it’s wonderful to hear that Anda made your visit so smooth and helpful. We appreciate you taking the time to leave a comment. -Manavata
Good service
May 10, 2026
Unprompted review
Reply from Three UK - 3Store Edgware
Hi Santos, thank you for your feedback — we’re glad to hear you received great service. -Shivam
I went in with a problem but anda was…
I went in with a problem but anda was very friendly and helped me out.
May 7, 2026
Unprompted review
Reply from Three UK - 3Store Edgware
Hey Fatemeh, we’re so happy to know that Anda was able to help you. Thank you for sharing your 5⭐ review! -Neha
Thanks a billion!
Thanks a billion!! to ANA, customer support at Edgware store.
My query was sorted and also she save my money and time.
Again thanks a billion much appreciated.
May 3, 2026
Unprompted review
Reply from Three UK - 3Store Edgware
Hey Suchit, it’s fantastic to hear how Anamade your visit so smooth. Your feedback truly means a lot to us! 🥰 -Kashish
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