Three UK - 3Store Edgware Reviews 

154
TrustScore 5 out of 5

4.9

6A Broadwalk Shopping Centre, HA8 7BD Edgware, London, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I had a great experience being served by Ashley and Kimberley. They were both extremely professional, approachable, and knowledgeable throughout my visit. They took the time to carefully listen to... See more

Company replied

Rated 5 out of 5 stars

Urveesha from Three was very helpful in solving my enquiry. She is courtious very eager to help. She spoke to customer services on my behalf with such energy. She went the extra mile to assist me.

Company replied

Rated 5 out of 5 stars

Ashley was a the best advisor. Very friendly. This was a gift and helped with accessories. Honestly the people advisor Ashley and the people in the store super friendly.

Company replied

Rated 5 out of 5 stars

Ashley in the Edgware store was an absolute star employee.Professional & patient dealing with 3 separate issues with my account.He met my access needs & took over the calls when i requested help .I’m... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Edgware

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 6A Broadwalk Shopping Centre, HA8 7BD, Edgware, London, United Kingdom

  • 02089523307

4.9

Excellent

TrustScore 5 out of 5

154 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(154)

30,196 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thanks a billion!

Thanks a billion!! to ANA, customer support at Edgware store.
My query was sorted and also she save my money and time.
Again thanks a billion much appreciated.

May 3, 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Hey Suchit, it’s fantastic to hear how Anamade your visit so smooth. Your feedback truly means a lot to us! 🥰 -Kashish

Rated 5 out of 5 stars

Ashley very helpfull

Ashley very helpfull. He explains things clearly and i understood everything. He is very patient. Gave all my options.

April 30, 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Thank you, Bridge! We’re delighted to hear that Ashley was able to support you with patience and clarity, making sure you understood all your options. 😇 -Prabhjeet

Rated 5 out of 5 stars

The service was superb

The service was superb. The staff were all friendly, especially Ashley. He was very honest and friendly.

April 29, 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Hey Anie, thank you for the 5⭐ review. We’re thrilled to know Ashley and the team made your experience seamless. -Maryalex

Rated 5 out of 5 stars

3Three mobile companies.the staff very…

3Three mobile companies.the staff very good experience and very kindly and very helpful.
Al Mahdi is very very good person .

April 27, 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Thanks, Mohamed! We’re delighted our team’s kindness and expertise stood out and that Al Mahdi’s support made your visit memorable. -Suhaas

Rated 5 out of 5 stars

Abs has helped me with my phone set up…

Abs has helped me with my phone set up and he was very polite and patient.

April 22, 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

This is the kind of feedback that makes us smile, Betty! 😊 We’re thrilled to know Abs made such a strong impression. 🌟 -Veronica

Rated 5 out of 5 stars

Mehdi was amazing thank you for the…

Mehdi was amazing thank you for the service

April 19, 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Thanks for sharing this, Ahmed. Great to hear Mehdi delivered such strong support throughout your visit. -Manavata

Rated 5 out of 5 stars

All was good

All was good. Good Service. Thanks a lot for Mehdi!

April 17, 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Thank you for your feedback, Ramazan! We’re happy to hear everything went well and that Mehdi provided great support during your visit. -Afaq

Rated 5 out of 5 stars

Abs has helped me out with picking the…

Abs has helped me out with picking the right phone for myself. His customer service has given me the chance to work from home with this phone.

April 15, 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Mohsen, it’s great to hear how confidently Abs guided you to the perfect device. His support clearly made a real difference for your setup at home, and we truly appreciate you sharing this with us. -Manavata

Rated 5 out of 5 stars

Anda served us

Anda served us. We went in not too sure about what offer we were going to get . She was super friendly and made us feel comfortable. Highly recommend

April 15, 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Hi Davood, wonderful to hear that Anda provided such friendly and supportive service 🌟. It’s great to know she made you feel comfortable and confident about your choice 🙌. Highly recommending her means a lot and truly highlights the positive impact of her efforts 👏. -Shivam

Rated 5 out of 5 stars

Ana provided good service and helped me…

Ana provided good service and helped me with mz contract and setting up my phone

April 11, 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Hi Karoly, it is great that Ana was there to support you. We are glad she could help you with your monthly plan and get your handset ready to use. -Kishan

Rated 5 out of 5 stars

I went into store today and was…

I went into store today and was greeting instantly by a lovely girl named anda . She served me and gave me a great deal

April 2, 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Love hearing this, Khadara 💫 We’re glad that Anda made a positive impression and looked after you throughout, ensuring you walked away with a deal that suited you best. Wishing you plenty of joy and smiles ahead ❤️ -Arvind

Rated 5 out of 5 stars

It’s a nice service by Ashly and…

It’s a nice service by Ashly and suggested me very nice deals and overall great guy thank you mate

April 1, 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Vedang, it is excellent that Ashly provided helpful suggestions and professional guidance. Thank you for sharing your experience. -Suhaas

Rated 5 out of 5 stars

Ashley in the Edgware store was an…

Ashley in the Edgware store was an absolute star employee.Professional & patient dealing with 3 separate issues with my account.He met my access needs & took over the calls when i requested help .I’m a multiply disabled wheelchair user with neurological conditions, deafness & am neurodivergent.Nothing was too much trouble for Ashley & I left the store very relieved to have had everything resolved & explained in a way I could understand.
Give Ashley a bonus

April 1, 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Hi Jay, it is great to hear about your experience at our Edgware store. We strive to provide an accessible and inclusive environment for all our customers, and knowing our team could adapt to your needs to resolve those account matters is exactly what we aim for. Your feedback highlights the importance of patient, clear support, and we appreciate you taking the time to share this positive outcome with us. -Kishan

Rated 5 out of 5 stars

I have been to three Edgware store and I was very impressed and happy

I have been to three Edgware store and a wonderful professional served me - El Mehdi. He was extremely helpful, kind and adviced me on the best possible deals. I bought with pleasure. Highly recommended shop and network provider.

March 17, 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

We’re so pleased El Mehdi at our Edgware store provided such a seamless experience! Your thoughtful words and recommendation mean so much. -Suhaas

Rated 5 out of 5 stars

Very professional and easy exponential…

Very professional and easy exponential way. EI Mehdi was very calm and polite.
Many thanks.

March 17, 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Thank you for the wonderful feedback, Sergey! 😊 We’re glad EI Mehdi was able to support you so well. 🙌 -Veronica

Rated 5 out of 5 stars

Anda and Abs served me

Anda and Abs served me . They were very helpful and pleasant to speak to. They were engaging and gave me a great deal.

March 12, 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

That’s wonderful to hear, Ketan! 🌟 We’re so pleased that Anda and Abs made everything straightforward and ensured you felt supported throughout. Your kind words mean a lot to us, and we truly appreciate you taking the time to share your experience. 💟 -Kashish

Rated 5 out of 5 stars

Ashley was amazing help me pick the…

Ashley was amazing help me pick the correct phone and set it up for me

March 12, 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Hi Hari 🎉 Your kind words and 5 ⭐ truly mean a lot to us. We’re so pleased to hear that Ashley provided such supportive service while helping you set up your new phone. Enjoy every moment with your new device 😊 -Neha

Rated 5 out of 5 stars

I was seen by Mahdi and was super…

I was seen by Mahdi and was super helpful I got my questions all answered and got my home broadband set up too, very efficient service and I got exactly what I was looking for.

March 3, 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Abeer, this is lovely to hear! Mahdi will be so pleased he could help you get everything sorted smoothly. Enjoy your new broadband setup! 🤗 -Ayesha

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look