Three UK - 3Store Glenrothes Reviews 

88
TrustScore 5 out of 5

4.8

44 Unicorn Way, Kingdom Centre, KY7 5NU Glenrothes, North, GB


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Rated 5 out of 5 stars

Had a problem with work app and a few email pop ups girls done a great job to figure out setting and would not give up till resolved!! Can’t thank them Enough 👏👏👏👏👏👏

Company replied

Rated 5 out of 5 stars

Niamh was amazing when we were in she took the extra time to explain to my son what all the different phones specs and prices were and after we went away and came back with id she took her time again... See more

Company replied

Rated 5 out of 5 stars

Niamh was amazing. Went to Glenrothes stores to find out about a new contract and a prepaid SIM. She gave us advice and assisted us in completing the contract and all the processes. She helped trans... See more

Company replied

Rated 5 out of 5 stars

Seamless switch from current broadband provider to 3 Three. Advisers in the 3 store, Glenrothes were first class and experienced in every way. Everything was completed for broadband and phone swich in... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Glenrothes

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 44 Unicorn Way, Kingdom Centre, KY7 5NU, Glenrothes, North, United Kingdom

  • 01592758038

4.8

Excellent

TrustScore 5 out of 5

88 reviews

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4.8

All reviews

(88)

31,920 reviews in the last 12 months

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Rated 5 out of 5 stars

Couldn’t thank Kurt and Niamh enough…

Couldn’t thank Kurt and Niamh enough for the service they provided and are absolutely amazing lovley people 10/10 xoxox

June 11, 2026
Unprompted review
Three UK - 3Store Glenrothes logo

Reply from Three UK - 3Store Glenrothes

Oh wow, Jayyoun! That’s what we call fantastic service and support. We’re so happy to hear that Kurt and Niamh worked their magic, and your 10/10 truly means a lot. ☺️ -Neha

Rated 5 out of 5 stars

Fast and efficient.

Sarah was a lot of help and very informative, always appreciate how fast and efficient the service is in store!

June 5, 2026
Unprompted review
Three UK - 3Store Glenrothes logo

Reply from Three UK - 3Store Glenrothes

Hey there! Thank you for your feedback. We’re glad Sarah was able to help, and we’re always here whenever you need us. ☺️ -Kashish

Rated 5 out of 5 stars

Everything went very well

Everything went very well.
The changeover was handled very professionally and quick.
I would just like to thank Sarah very much for her help in explaining everything.

June 4, 2026
Unprompted review
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Reply from Three UK - 3Store Glenrothes

Hey Lawrence. It’s great to hear that your switch went smoothly and was handled with such care. We’re really pleased that Sarah took the time to walk you through everything clearly and made the whole process feel straightforward. -Prabhjeet

Rated 5 out of 5 stars

The staff were amazing ,and did the…

The staff were amazing ,and did the transfer with no fuss

May 26, 2026
Unprompted review
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Reply from Three UK - 3Store Glenrothes

Hi Karen, we’re thrilled to hear that our team made your day! 🎉 Thank you for the amazing 5⭐ review. 😊 -Neha

Rated 5 out of 5 stars

The service from Sarah was first class

The service from Sarah was first class. So knowledgeable and friendly. Nothing was too much bother. Highly recommend Three.

May 24, 2026
Unprompted review
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Reply from Three UK - 3Store Glenrothes

Hi Janette, thanks for the recommendation. It’s fantastic to hear Sarah’s knowledge and friendly approach made such a strong impression, and that she was so helpful throughout your experience. -Kishan

Rated 5 out of 5 stars

Always get good service

May 21, 2026
Unprompted review
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Reply from Three UK - 3Store Glenrothes

William 💙 Thanks for your continued support. Great to hear you’re always having a good experience with us! 😊 -Samad

Rated 5 out of 5 stars

Niamh was great

Niamh was great, excellent help

May 21, 2026
Unprompted review
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Reply from Three UK - 3Store Glenrothes

Hello Morna! We're thrilled to hear you had a great experience with Niamh. Thank you for the review! -Afaq

Rated 5 out of 5 stars

Sarah was brilliant and Morgan was…

Sarah was brilliant and Morgan was excellent too

May 13, 2026
Unprompted review
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Reply from Three UK - 3Store Glenrothes

This is the kind of feedback that makes us smile, Deirdre! 😊 We’re thrilled to know Sarah and Morgan made such a strong impression. 🌟 -Veronica

Rated 5 out of 5 stars

A great help for a customer that hasnt…

A great help for a customer that hasnt a clue, came away with new phones. Thank you.

May 8, 2026
Unprompted review
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Reply from Three UK - 3Store Glenrothes

Lovely feedback, Dawn. It’s fantastic that the support helped you feel confident and walk away with the right phones. -Manavata

Rated 5 out of 5 stars

Friendly staff and very helpful

May 2, 2026
Unprompted review
Three UK - 3Store Glenrothes logo

Reply from Three UK - 3Store Glenrothes

We’re really glad to hear our team gave you such great support, Joanne. We want every customer to feel this happy with our service. 🌺 -Ayesha

Rated 5 out of 5 stars

Kurt was excellent gave me my options…

Kurt was excellent gave me my options and made it easy for me to choose my new phone and Niamh the next day helped get it all transferred with no problems!

May 2, 2026
Unprompted review
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Reply from Three UK - 3Store Glenrothes

Yay 🚀 Elaine, your words light up our day! We’re thrilled that Kurt provided such stellar expertise with your selections and that Niamh was spot-on with your file transfer. Wishing you plenty of smiles ahead 😊 -Arvind

Rated 5 out of 5 stars

Niamh was amazing!

Niamh was amazing. Went to Glenrothes stores to find out about a new contract and a prepaid SIM. She gave us advice and assisted us in completing the contract and all the processes. She helped transfer the data across, and was just helpful in every sense. She is a very polite and engaging lady!

When we returned lady, there was an irate customer, but she handled it very well and kept her calm and just tried to help and provided the options. I was very impressed how she kept her composure and was very professional! She is a huge asset to three!!

April 28, 2026
Unprompted review
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Reply from Three UK - 3Store Glenrothes

Wow, Sven! I’m so glad to hear that Niamh made everything effortless and ensured such a smooth experience. Wishing you a wonderful day 💙 -Neha

Rated 5 out of 5 stars

Staff great very helpfull

Staff great very helpfull

April 30, 2026
Unprompted review
Three UK - 3Store Glenrothes logo

Reply from Three UK - 3Store Glenrothes

Hello Allan, your delight is our joy. Thank you for sharing your kind words and dropping a 5 ⭐ -Ashifa

Rated 1 out of 5 stars

Contract was for store collection but…

Contract was for store collection but after signing for hub I was told it was to be sent out tomorrow and they could not change this in store.

April 28, 2026
Unprompted review
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Reply from Three UK - 3Store Glenrothes

Hi Neil! It is important that your recent agreement is handled with the efficiency you expect. Please visit us at https://bit.ly/3MQgrfW so we can review the distribution of your order. We’re available Monday to Friday from 8am to 10pm, and on weekends from 9am to 8pm. -Kishan

Rated 5 out of 5 stars

Everything about the experience was…

Everything about the experience was fabulous many thanks

April 19, 2026
Unprompted review
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Reply from Three UK - 3Store Glenrothes

Amazing, David! We're so happy to know that you had a great experience with us. Thanks for this amazing 5 ⭐ review. -Prabhjeet

Rated 5 out of 5 stars

Fantastic experience at 3 in Glenrothes…

Fantastic experience at 3 in Glenrothes today, Niamh was absolutely fantastic getting use a new better deal and setting up the new phone and transferring all the data over

April 17, 2026
Unprompted review
Three UK - 3Store Glenrothes logo

Reply from Three UK - 3Store Glenrothes

Thanks so much, Angela! 💛 Love hearing you had a fantastic experience in Glenrothes. Niamh smashed it getting you a better deal and setting everything up! -Ayesha

Rated 5 out of 5 stars

Morgan AM was so fantastic and fixed…

Morgan AM was so fantastic and fixed phone x explained in great detail what she was doing x

April 16, 2026
Unprompted review
Three UK - 3Store Glenrothes logo

Reply from Three UK - 3Store Glenrothes

Absolutely fabulous, Janet! We’re glad Morgan was such a great help to you. Thank you for taking the time to leave us a 5⭐ review! -Veronica

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