Had a problem with work app and a few email pop ups girls done a great job to figure out setting and would not give up till resolved!! Can’t thank them Enough 👏👏👏👏👏👏
Company replied
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Had a problem with work app and a few email pop ups girls done a great job to figure out setting and would not give up till resolved!! Can’t thank them Enough 👏👏👏👏👏👏
Company replied
Niamh was amazing when we were in she took the extra time to explain to my son what all the different phones specs and prices were and after we went away and came back with id she took her time again... See more
Company replied
Niamh was amazing. Went to Glenrothes stores to find out about a new contract and a prepaid SIM. She gave us advice and assisted us in completing the contract and all the processes. She helped trans... See more
Company replied
Seamless switch from current broadband provider to 3 Three. Advisers in the 3 store, Glenrothes were first class and experienced in every way. Everything was completed for broadband and phone swich in... See more
Company replied
Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Written by the company

44 Unicorn Way, Kingdom Centre, KY7 5NU, Glenrothes, North, United Kingdom
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Couldn’t thank Kurt and Niamh enough for the service they provided and are absolutely amazing lovley people 10/10 xoxox

Reply from Three UK - 3Store Glenrothes
Sarah was a lot of help and very informative, always appreciate how fast and efficient the service is in store!

Reply from Three UK - 3Store Glenrothes
Everything went very well.
The changeover was handled very professionally and quick.
I would just like to thank Sarah very much for her help in explaining everything.

Reply from Three UK - 3Store Glenrothes
The staff were amazing ,and did the transfer with no fuss

Reply from Three UK - 3Store Glenrothes
The service from Sarah was first class. So knowledgeable and friendly. Nothing was too much bother. Highly recommend Three.

Reply from Three UK - 3Store Glenrothes

Reply from Three UK - 3Store Glenrothes
Sarah was brilliant and Morgan was excellent too

Reply from Three UK - 3Store Glenrothes
A great help for a customer that hasnt a clue, came away with new phones. Thank you.

Reply from Three UK - 3Store Glenrothes
Kurt was excellent gave me my options and made it easy for me to choose my new phone and Niamh the next day helped get it all transferred with no problems!

Reply from Three UK - 3Store Glenrothes
Niamh was amazing. Went to Glenrothes stores to find out about a new contract and a prepaid SIM. She gave us advice and assisted us in completing the contract and all the processes. She helped transfer the data across, and was just helpful in every sense. She is a very polite and engaging lady!
When we returned lady, there was an irate customer, but she handled it very well and kept her calm and just tried to help and provided the options. I was very impressed how she kept her composure and was very professional! She is a huge asset to three!!

Reply from Three UK - 3Store Glenrothes

Reply from Three UK - 3Store Glenrothes
Contract was for store collection but after signing for hub I was told it was to be sent out tomorrow and they could not change this in store.

Reply from Three UK - 3Store Glenrothes
Everything about the experience was fabulous many thanks

Reply from Three UK - 3Store Glenrothes

Reply from Three UK - 3Store Glenrothes
Fantastic experience at 3 in Glenrothes today, Niamh was absolutely fantastic getting use a new better deal and setting up the new phone and transferring all the data over

Reply from Three UK - 3Store Glenrothes
Morgan AM was so fantastic and fixed phone x explained in great detail what she was doing x

Reply from Three UK - 3Store Glenrothes
Morgan transferred the data to my new phone and was nothing but helpful and chatty.

Reply from Three UK - 3Store Glenrothes

Reply from Three UK - 3Store Glenrothes
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