Had a problem with work app and a few email pop ups girls done a great job to figure out setting and would not give up till resolved!! Can’t thank them Enough 👏👏👏👏👏👏
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See what reviewers are saying
Niamh was amazing when we were in she took the extra time to explain to my son what all the different phones specs and prices were and after we went away and came back with id she took her time again... See more
Company replied
Niamh was amazing. Went to Glenrothes stores to find out about a new contract and a prepaid SIM. She gave us advice and assisted us in completing the contract and all the processes. She helped trans... See more
Company replied
Seamless switch from current broadband provider to 3 Three. Advisers in the 3 store, Glenrothes were first class and experienced in every way. Everything was completed for broadband and phone swich in... See more
Company replied
Company details
About Three UK - 3Store Glenrothes
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
44 Unicorn Way, Kingdom Centre, KY7 5NU, Glenrothes, North, United Kingdom
- 01592758038
4.8
Excellent
88 reviews
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5 Star Recommendation for 3 Three
Seamless switch from current broadband provider to 3 Three. Advisers in the 3 store, Glenrothes were first class and experienced in every way. Everything was completed for broadband and phone swich in five working days.
April 7, 2026
Unprompted review
Reply from Three UK - 3Store Glenrothes
Hey there! Big shoutout to Glenrothes for turning customer service into a full on joyful experience! 🎉 This is exactly what we want our customers to feel, valued and happy! Here’s to many more smiling moments together! 😃 -Kashish
Great experience
Great experience! The lady was really helpful and fixed my phone for me. Thank you!
April 9, 2026
Unprompted review
Reply from Three UK - 3Store Glenrothes
Hi Emma, we’re thrilled to hear this! 💙 Our colleague made everything smooth and hassle free by fixing your phone. Thanks for sharing your experience! -Neha
Great customer service
Quick, friendly, polite, went through all options and upgraded phone very very easily and overall great customer service
April 4, 2026
Unprompted review
Reply from Three UK - 3Store Glenrothes
Thanks so much, Suzanne. We love hearing that the upgrade process was smooth and the team made everything simple for you. Really appreciate you taking the time to share this. -Ayesha
Morgan set up my phone and got it all…
Morgan set up my phone and got it all organised for me and was very patient with me after I’ve had a bad time at 02.
April 3, 2026
Unprompted review
Reply from Three UK - 3Store Glenrothes
Welcome, Roberta! It’s so exciting to see the trust you’ve placed in us. Morgan did an amazing job helping you out with his best efforts, and we hope to see you again soon! 😉 -Kashish
Great customer service
Lovely friendly experience! Quick and easy and fully explained. Very happy customer!
April 2, 2026
Unprompted review
Reply from Three UK - 3Store Glenrothes
Hey Michelle, your delight is our joy. We’re truly grateful for your kind words and your 5 ⭐ feedback! -Ashifa
Morgan set up my phone and it was a…
Morgan set up my phone and it was a lovely experience and she was very helpful at getting me a cheaper deal than what I pay now and a lot more for my money
March 31, 2026
Unprompted review
Reply from Three UK - 3Store Glenrothes
Thank you, Catherine! We’re delighted Morgan made setting up your phone such a smooth experience and helped you get even more value. -Shivam
Shop very helpful
March 23, 2026
Unprompted review
Reply from Three UK - 3Store Glenrothes
Lovely to hear your experience in store was so positive, Suzan. Helpful service makes all the difference. -Shivam
More than excellent from Morgan today
More than excellent from Morgan today. I came in to set up my phone as I have been struggling all week with it and it was no hassle to sort it all out for me. She is a credit to the store no issue to big and I really appreciate it. Not everyone is willing to help but Morgan was and it was brilliant.
March 21, 2026
Unprompted review
Reply from Three UK - 3Store Glenrothes
Yay, John 🎉 Your kind words and 5 ⭐ review mean the lot to us. It’s wonderful to hear how brilliantly Morgan supported you and made the whole experience feel so smooth. Their dedication truly shines through. Here’s to more great moments ahead 💙 -Arvind
Niamh has been extremely helpful both…
Niamh has been extremely helpful both in helping me choose a phone and then setting it all up for me. Very friendly and warm.
March 14, 2026
Unprompted review
Reply from Three UK - 3Store Glenrothes
Thank you, Collette 😊 for sharing such uplifting feedback. It’s wonderful to know Niamh provided clear, caring support from helping you choose the right phone to getting everything set up seamlessly. Wishing you amazing moments with your new device 💙 -Arvind
Friendly experience couldn't be more…
Friendly experience couldn't be more helpful
March 14, 2026
Unprompted review
Reply from Three UK - 3Store Glenrothes
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Very friendly and informative
Very friendly and informative. Able to answer all questions with confidence no matter what was asked.
March 14, 2026
Unprompted review
Reply from Three UK - 3Store Glenrothes
It’s fantastic that our team provided clear and assured guidance, Leanne. Thank you for taking the time to share this lovely feedback! -Suhaas
Excellent customer support and service
March 9, 2026
Unprompted review
Reply from Three UK - 3Store Glenrothes
We’re thrilled to hear this! 🌼 Our team will be delighted to know they helped make your experience shine. Thank you for letting us know, it truly means a lot to us, Tom! 🥰 -Kashish
Niamh was amazing when we were in she…
Niamh was amazing when we were in she took the extra time to explain to my son what all the different phones specs and prices were and after we went away and came back with id she took her time again explaining everything he asked her. Absolutely above and beyond service from her
February 27, 2026
Unprompted review
Reply from Three UK - 3Store Glenrothes
Mrs Adams, thanks so much for the lovely feedback. Niamh will be thrilled to hear how much her time and patience helped your son feel confident about his choice :) -Ayesha
Great friendly and knowledge…
Great friendly and knowledge staff,always helpful and I don't know what I would do without them. Morgan always helps me with my phone
February 26, 2026
Unprompted review
Reply from Three UK - 3Store Glenrothes
Hello Ann. We’re delighted to hear that our team has been able to support you and that Morgan has been especially helpful with your phone. Thank you so much for your wonderful feedback. ☺️ -Prabhjeet
Great staff so knowledge and always…
Great staff so knowledge and always help to help and big shout out to Morgan for her help today.
February 26, 2026
Unprompted review
Reply from Three UK - 3Store Glenrothes
Hello there, it’s great to hear that our team was able to provide such helpful and knowledgeable support during your visit. We really appreciate you taking the time to give them a shout-out for their hard work. See you again soon! -Kishan
Reply from Three UK - 3Store Glenrothes
Nothing delights us more than knowing you’re happy, Avril! Thank you for celebrating. May your day be as amazing as you are! -Ashifa
Sarah was more than helpful and went…
Sarah was more than helpful and went above and beyond to help me and made my experience the best I could hope for
February 15, 2026
Unprompted review
Reply from Three UK - 3Store Glenrothes
Hey Caroline, that’s brilliant 😊 We’re so pleased to hear that Sarah delivered such positive and supportive service. Thanks so much for sharing your experience. -Neha
Reply from Three UK - 3Store Glenrothes
Wow, we absolutely love hearing this, Peter! Thank you for the feedback. Enjoy the rest of your day. -Afaq
I had an emergency with this phone…
I had an emergency with this phone NiAmh with great she Calmed me down and fix the old phone good enough to transfer to the new phone.
February 13, 2026
Unprompted review
Reply from Three UK - 3Store Glenrothes
Hey Heather! We’re glad to hear NiAmh provided excellent support and made sure everything was set up perfectly. Have an amazing day! -Afaq
First class service
February 8, 2026
Unprompted review
Reply from Three UK - 3Store Glenrothes
Woohoo 🎉 Thrilled to know you had a great experience 🚀 Thanks for the glowing 5⭐ review, Alex. -Arvind
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