The staff in particular Kelly were very helpful indeed. She tried to work out why the 5G hub was not connecting to my phone. After changing the sim she brought a new hub which did connect to my phone... See more
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We we served by Craig and he was very knowledgeable and informative.He put together a good mobile and broadband package for me at a very good price per month.Very polite and a pleasure to do business... See more
Company replied
Came into store about upgrading my sun and Ryan helped me through the process and made everything very clear.
Company replied
Interactive with my son and saved a good amount of money
Company replied
Company details
About Three UK - 3Store Grantham
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 36 Issac Newton Centre, NG31 6EE, Grantham, Midlands, United Kingdom
- 01476575666
4.9
Excellent
158 reviews
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Chris was amazing and really…
Chris was amazing and really helpful,thank you for all you did today in helping us set up our devices and being patient! Would be lost without your support in store!
March 26, 2026
Unprompted review
Reply from Three UK - 3Store Grantham
Hello Sue, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Reply from Three UK - 3Store Grantham
Hello Sahar, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Chris was amazing very polite and…
Chris was amazing very polite and helpful
March 25, 2026
Unprompted review
Reply from Three UK - 3Store Grantham
That’s what great service looks like! Huge shout‑out to Chris for making your visit special, and we’re even happier knowing it meant so much to you, Tamara. -Ashifa
Chis was Very positive
Chis was Very positive
Great services
5 stars
Need this 3 store to stay open
March 25, 2026
Unprompted review
Reply from Three UK - 3Store Grantham
Thanks for the 5⭐ review, Frasier! We're thrilled Chris gave you great service and friendly guidance at the store. -Neha
Chris and Ryan from Grantham store are amazing!
A huge shoutout to the Chris and Ryan for helping me sort out my new contracts! They went above and beyond to find a better deal, saving me more than £100 in the process. I really appreciate the help and the initiative they took to make sure I was getting the best value possible. Great job!
March 20, 2026
Unprompted review
Reply from Three UK - 3Store Grantham
Thank you, Jekaterina! 🌟 We’re pleased Chris and Ryan could support you in Grantham and help secure a better deal. 🙌 Your feedback is greatly appreciated. 💙 -Shivam
Ryan was very helpful and very patient…
Ryan was very helpful and very patient with getting my new phone and helping with transferring my number and appreciate Ryan’s efforts!
March 15, 2026
Unprompted review
Reply from Three UK - 3Store Grantham
Hey Annabel, we’re thrilled Ryan made your experience so positive! Thank you for this amazing 5⭐ review! -Veronica
Ryan is highly patient and effective…
Ryan is highly patient and effective person and talked us through it to the level that we need and simplify it for us very helpful.
March 15, 2026
Unprompted review
Reply from Three UK - 3Store Grantham
Juliette, we’re glad Ryan’s clear guidance made things easier for you. Thank you for sharing your experience. -Suhaas
Chris was very helpful and knowledgeable
March 14, 2026
Unprompted review
Reply from Three UK - 3Store Grantham
Thanks for sharing, Blaise. Lovely to know your experience with Chris was such a good one. Here’s to lots of great days to come :) -Ayesha
Chris was very helpful and went above…
Chris was very helpful and went above and beyond,and helped with my transfer from my old phone to my new one. Would recommend as was very patient with a technophobe!
March 13, 2026
Unprompted review
Reply from Three UK - 3Store Grantham
Alison, thank you for taking the time to share this. We’re delighted that Chris took the time to guide you through setting up your new device and made things easier for you. -Afaq
Chris was friendly explained everything…
Chris was friendly explained everything and gave me the time to make my decision.walking out with my new phone ready. Thank you Chris
March 13, 2026
Unprompted review
Reply from Three UK - 3Store Grantham
Amazing, Cheryl. We’re so pleased to hear that Chris provided clear explanations, gave you the space to decide, and ensured you left with your new phone ready to go. Feedback like this really makes our day. ☺️ -Prabhjeet
Chris was very helpful and sorted my…
Chris was very helpful and sorted my contracts out and helped me save a few pounds! Recommend him very highly and will be back in the future
March 13, 2026
Unprompted review
Reply from Three UK - 3Store Grantham
Hey Janet, thanks for sharing your lovely experience 🎯 We’re so glad Chris helped you secure a great deal with valuable savings. Your recommendation means so much to us and we look forward to welcoming you back ❤️ -Arvind
Chris was exceptional in grabtgam store
March 12, 2026
Unprompted review
Reply from Three UK - 3Store Grantham
We love bringing joy and smiles to our customers each day. Chris did a brilliant job making that possible. Serving you at Grantham was a joy! -Ashifa
Reply from Three UK - 3Store Grantham
Lesley, thanks for the love! 😊 Chris was thrilled to help, and we’re so glad you had a fantastic time. -Ayesha
Reply from Three UK - 3Store Grantham
Hi John, it's great to hear that Chris did such a fantastic job looking after you. -Kishan
CHRIS WAS EXTREMELY HELPFUL AND HONEST
CHRIS WAS EXTREMELY HELPFUL AND HONEST. Excellent service
March 7, 2026
Unprompted review
Reply from Three UK - 3Store Grantham
Nothing delights us more than knowing you’re happy, Michele! Thank you for celebrating Chris’s efficiency. May your day be as amazing as you are! -Ashifa
Absolutely fantastic experience
Absolutely fantastic experience, warm, welcoming and made to feel at ease with no pressure! Great experience!
PS come on you spurs!!
March 6, 2026
Unprompted review
Reply from Three UK - 3Store Grantham
Ian, thank you for sharing your experience. It’s great to hear that our team made everything seamless and provided such attentive support. -Afaq
Chris was very helpful and sorted…
Chris was very helpful and sorted everything for my Mum on her return to the country.
March 5, 2026
Unprompted review
Reply from Three UK - 3Store Grantham
We appreciate you letting us know. It’s great to hear that Chris handled everything smoothly for your mum on her return. Wishing you a wonderful day! -Afaq
Very patient and thorough
Very patient and thorough, very knowledgeable and explained everything very well Ryan was very helpful.
March 5, 2026
Unprompted review
Reply from Three UK - 3Store Grantham
Thanks for this lovely 5⭐ review, Chris! We absolutely love hearing this. A huge shoutout to Ryan for being so helpful. Hope you have a wonderful day 😊 -Ayesha
Brilliant service by 2 staff members
Brilliant service by 2 staff members. Ryan and Craig sorted my problems out with three and service was brilliant!
March 4, 2026
Unprompted review
Reply from Three UK - 3Store Grantham
That’s fantastic, Clifford! It feels amazing to know Ryan and Craig were able to sort everything and make the experience smooth. Thank you for taking the time to leave such an incredible review! -Neha
Chris was very helpful
Chris was very helpful and dealt with all my queries satisfactorily with speed and efficiency.
February 23, 2026
Unprompted review
Reply from Three UK - 3Store Grantham
Hi Phil, we appreciate the feedback regarding your interaction with Chris, as providing prompt and effective solutions is exactly what we strive for. -Kishan
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