Three UK - 3Store Greenock Reviews 

94
TrustScore 5 out of 5

4.9

50 Hamilton Way, Oakmall Shopping Centre, PA15 1RH Greenock, North, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Aidan and Stef offered me a great service. I originally went in to purchase a new phone. While I was there they looked at my accounts, of which turned out to be out of contract, they were able to give... See more

Company replied

Rated 5 out of 5 stars

Danielle - Greenock Branch - was so helpful, provided full and informed guidance. Presented as very knowledgeable and very warm customer service throughout. Delighted customer! Thank you.

Company replied

Rated 5 out of 5 stars

Danielle and Kyle are an absolute credit to the company and by far the best in the town. They are always so welcoming and make everything incredibly easy, stress free and get the best deals. Highly re... See more

Company replied

Rated 5 out of 5 stars

i have had meet danielle and stef to sort my lost sim they were amazing help full explaining evry thing nicly and respectful highly recommended

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Greenock

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 50 Hamilton Way, Oakmall Shopping Centre, PA15 1RH, Greenock, North, United Kingdom

  • 01475726709

4.9

Excellent

TrustScore 5 out of 5

94 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(94)

30,969 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It’s best customers service from Team…

It’s best customers service from Team Kyle and Corey. Swift responds, they both attended to us with warm welcome and open minds. Love to come back

November 3, 2025
Unprompted review
Three UK - 3Store Greenock logo

Reply from Three UK - 3Store Greenock

Thanks for your feedback, and it's lovely to hear that you enjoyed great customer service from Kyle and Corey. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

We had a

We had a. Good experience today and they made everything easy and well planned for us ..good communication and good customer service..10/10…thanks to corry and Kyle

November 3, 2025
Unprompted review
Three UK - 3Store Greenock logo

Reply from Three UK - 3Store Greenock

Hi Owoeye, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Great experience

Always attentive staff

November 3, 2025
Unprompted review
Three UK - 3Store Greenock logo

Reply from Three UK - 3Store Greenock

We value your opinion, Robert, so that's really good to hear. Thank you for leaving us a review -Scott

Rated 5 out of 5 stars

Phone upgrade

Went in to upgrade mine and my partners phones, Courtney was very helpful looked into multiple deals until we found one that suited us.

October 30, 2025
Unprompted review
Three UK - 3Store Greenock logo

Reply from Three UK - 3Store Greenock

Thanks for your feedback, Kayleigh, and it's lovely to hear that you and your partner enjoyed great customer service from Courtney during your upgrade. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Very happy with my service today

I was instore today with Courtney, Nicole and Corey. Each one of them were very friendly and helpful. They got me setup with a new phone and transferred everything across for me. Couldn't ask for better service! Thank you again

October 29, 2025
Unprompted review
Three UK - 3Store Greenock logo

Reply from Three UK - 3Store Greenock

Thanks for this amazing 5⭐ review, Linda. We really do appreciate you taking the time to send this over! Well done team 🎉 -Jade

Rated 5 out of 5 stars

Nicole was great in helping my swap…

Nicole was great in helping my swap over my sim card!

October 22, 2025
Unprompted review
Three UK - 3Store Greenock logo

Reply from Three UK - 3Store Greenock

Thanks a lot for your feedback, Frazer, and we’re delighted to hear that you received great customer service from Nicole. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Three store Greenock

I ordered a new phone online through three. Seemed like a good idea until I realised I did not have a clue how to transfer from my old phone. Called into the shop in Greenock. They did everything for me. Honestly could not have done any more.

October 11, 2025
Unprompted review
Three UK - 3Store Greenock logo

Reply from Three UK - 3Store Greenock

Hello.

That's fantastic. Thank you for the 5 stars. -Pete

Rated 5 out of 5 stars

Nicole was brilliant at sorting out contracts.

I just wanted to leave some positive feedback for Nicole at the Three shop. She was absolutely brilliant from start to finish — she managed to sort out all of our contracts, save us money, and even get us an upgrade on our data at the same time!
Nicole was incredibly patient throughout the whole process, taking the time to explain everything clearly so we knew exactly what we were getting. It’s rare to find someone who’s both so knowledgeable and genuinely friendly. We left the shop feeling confident and really well looked after.
Thanks again, Nicole — fantastic service and a real credit to Three!

October 9, 2025
Unprompted review
Three UK - 3Store Greenock logo

Reply from Three UK - 3Store Greenock

Thanks for this amazing 5⭐ review, Sean. Well done Nicole 🎉 This is what we love to hear! -Jade

Rated 5 out of 5 stars

Nicole at the three store helped with…

Nicole at the three store helped with my technical issue and helped me move everything to my SD cards. Great service

October 6, 2025
Unprompted review
Three UK - 3Store Greenock logo

Reply from Three UK - 3Store Greenock

Thanks for this lovely 5⭐ review, Anne. Well done Nicole 🎉 -Jade

Rated 5 out of 5 stars

Corey was great help today in store…

Corey was great help today in store sorted me out great 👍

October 3, 2025
Unprompted review
Three UK - 3Store Greenock logo

Reply from Three UK - 3Store Greenock

Hello.

We're glad Corey was a great help to you while you were in store. Thank you for taking the time to feed this back. -Pete

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service, Corey went above and beyond to help my dad out get a new phone deal and get the phone up and running. Great expierence In Greenock shop.

October 2, 2025
Unprompted review
Three UK - 3Store Greenock logo

Reply from Three UK - 3Store Greenock

Thanks for the amazing 5* review - We really do appreciate it 😊 Well done to Corey 🎉 -Jade

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look