We went into store today trying to cancel a contract and within our cooling period as at another store we were put into a contract for a really high price for what we were receiving. Called numer... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My previous contract had expired and so I shopped around for the best new deal. Visited the 3 Store in the Woolshops, Halifax and spoke to Shah. After comparing the offer from 3 with others, I returne... See more
Company replied
I am 72 year old male & got broadband device on 30day approval, the saleman a young looking afro lad assisted and said any issues dial 333 from your phone I did & was told you cannot have this s... See more
Company replied
Went into three shop in Halifax today as had some issues with my contract and was able to get this sorted with the help of Adil he was speedy with this and very helpful.
Company replied
Company details
About Three UK - 3Store Halifax
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
12 Woolshops, HX1 1RU, Halifax, Midlands, United Kingdom
- 01422320912
4.9
Excellent
182 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Three UK - 3Store Halifax
Thanks for this amazing 5⭐ review, Anthony. We really do appreciate you taking the time to send this over! Well done Mobin 🎉 -Jade
Excellent service again
Excellent service again. Came in for an enquiry and Mobin sorted out a fantastic deal for me. Really happy. Thanks so much. Great store and great advisor.
October 28, 2025
Unprompted review
Reply from Three UK - 3Store Halifax
Thanks for your feedback, Joseph. It's really lovely to hear that you enjoyed great customer service from Mobin at the store. We appreciate you taking the time to share this with us. -Michael
Mobin was great
Mobin was great, really nice and friendly. Helped me set up my home broadband. Also told me about an offer on Mifi which really appealed to me. Great guy. Love this store!!. Thanks again!!
October 25, 2025
Unprompted review
Reply from Three UK - 3Store Halifax
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Mobin was excellent really went the…
Mobin was excellent really went the extra mile, helped me set up my phone, really happy overall. Thanks
October 25, 2025
Unprompted review
Reply from Three UK - 3Store Halifax
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Issue with sim sort out very quick and…
Issue with sim sort out very quick and got good deals
Mr shah is very good
October 19, 2025
Unprompted review
Reply from Three UK - 3Store Halifax
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Shah was very helpful
Shah was very helpful, he has saved me money on my home broadband
October 19, 2025
Unprompted review
Reply from Three UK - 3Store Halifax
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Great service
Great service. Mobin couldn’t have been more knowledgeable and helpful. Brilliant experience!
October 17, 2025
Unprompted review
Reply from Three UK - 3Store Halifax
Awesome stuff, Mark. Have a wonderful day -Maxine
Adult had time for me
Adult had time for me . Helped me to understand
October 17, 2025
Unprompted review
Reply from Three UK - 3Store Halifax
Thanks for your feedback, Katherine, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael
Reply from Three UK - 3Store Halifax
Awesome stuff. Have a wonderful day -Maxine
Fab service
Was served by saha
Found us a fantastic deal.
Was very polite and patient with us.
I am an anxious person when comes to upgrading phones
October 11, 2025
Unprompted review
Reply from Three UK - 3Store Halifax
Hey.
Wonderful stuff. Thanks for the feedback. -Pete
Great service
Great service
Mobin was brilliant
Explained everything and set up our broadband
Thank you !!
October 10, 2025
Unprompted review
Reply from Three UK - 3Store Halifax
Thank you for your feedback, Helen. It's lovely to hear that you enjoyed great customer service from Mobin. We appreciate you taking the time to share this with us. -Michael
Great customer service from Mobin great…
Great customer service from Mobin great
Guy
October 8, 2025
Unprompted review
Reply from Three UK - 3Store Halifax
Thanks for your feedback, Nigel, and it's lovely to hear that you enjoyed great customer service from Mobin. We appreciate you taking the time to share this with us. -Michael
Reply from Three UK - 3Store Halifax
Thanks for this amazing 5⭐ review, Geoff. Well done Mobin 🎉 -Jade
Very good and accommodating explored…
Very good and accommodating explored all options
October 5, 2025
Unprompted review
Reply from Three UK - 3Store Halifax
Hi there.
Fantastic stuff, Rachael. That's for the 5 star review. -Pete
Great Experience with Shaha
Great Experience with Shaha. Saved me some money on my new phone, carefully explained everything and made it super easy!
October 4, 2025
Unprompted review
Reply from Three UK - 3Store Halifax
Hey, Jack.
That's awesome. We're glad to hear Shaha was able to help save you some money, and explained the details of everything for you. Thanks for the review. -Pete
Reply from Three UK - 3Store Halifax
Hey Ricky, thanks for taking the time to leave a 5 ⭐ review. We're really glad that you were able to get your account re-instated. Please don't hesitate to reach out if you have any other questions, we're available on Facebook at Three UK 🥰 Have a lovely weekend. -Danni
I was served by Adil
I was served by Adil. He was really helpful in showing me some technical issues I was having with my phone. I will be coming to see him whenever my contracts are up in the future.
October 1, 2025
Unprompted review
Reply from Three UK - 3Store Halifax
Thanks for the 5* review, Gulzar. We really do appreciate this! Well done Adil 😊 -Jade
Shah was incredible
Shah was incredible! So helpful and friendly.. excellent service!!
October 1, 2025
Unprompted review
Reply from Three UK - 3Store Halifax
Hi Jordyn, thanks for letting us know about this, we love hearing our customers feel this way, we'll also certainly pass your feedback on! -John
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.