Three UK - 3Store Harrow Reviews 

99
TrustScore 5 out of 5

4.8

Unit 2, 46 St Anne's Road, HA1 1LA Harrow, London, GB


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Rated 5 out of 5 stars

Walked in Harrow Store today and was served by the Store Manager Constantin. Both me and my partner were interested in upgrading our plans and purchasing a new phone alongside it. Excellent and fast s... See more

Company replied

Rated 5 out of 5 stars

The staff Ali was very informative and helpful. He helped understand all my queries with patience and with all the information. His suggestions were very helpful in buying the contract for my new... See more

Company replied

Rated 5 out of 5 stars

Thank you for your guidance and advice regarding the iPhone 17 Pro Max. Your explanation of the features, performance improvements, camera upgrades, and overall user experience was clear and helpful.... See more

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Rated 5 out of 5 stars

There is a great staff name ali. Who supports us very well and gave complete information. Thanks for your support ali.

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Harrow

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 2, 46 St Anne's Road, HA1 1LA, Harrow, London, United Kingdom

  • 02088613740

4.8

Excellent

TrustScore 5 out of 5

99 reviews

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4.8

All reviews

(99)

30,137 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service Ali

Excellent service Ali. I definitely want to come back to him ! I worked in Harvey Nichols. Retail service 35 years . So Happy so professional Ali . Good luck

January 27, 2026
Unprompted review
Three UK - 3Store Harrow logo

Reply from Three UK - 3Store Harrow

Venera, we love this feedback! Ali’s excellent service is what makes customers happy 💕 Thanks for the 5⭐ rating. -Ayesha

Rated 5 out of 5 stars

Your staff make me very easy to buy sim…

Your staff make me very easy to buy sim that was good.
Thank you Sadia

January 24, 2026
Unprompted review
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Reply from Three UK - 3Store Harrow

Thank you for sharing your review, Sneh. It’s wonderful to know Sadia made the process smooth and simple -Shivam

Rated 5 out of 5 stars

Good person

Good person. Explains everything about product. Good customer service

January 24, 2026
Unprompted review
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Reply from Three UK - 3Store Harrow

Hey Shehan! We’re glad our team made everything clear and ensured you had a fantastic time with us. We hope you enjoy the rest of your day! ☺️ -Prabhjeet

Rated 5 out of 5 stars

Friendly service

Friendly service

January 24, 2026
Unprompted review
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Reply from Three UK - 3Store Harrow

Love this, Dhananjaya! This is exactly what we strive for, making you feel valued and happy. Wishing you an amazing day ahead ☺️ -Kashish

Rated 5 out of 5 stars

Wonderful experience ✨

I had a great experience while encountering today at Three store Harrow. The person helping me was Kavita and she is wonderful at what she does. I had some issues with the account and how efficiently she solved all of them with such an ease was an expert move. I would definitely recommend someone who is need of it.

January 22, 2026
Unprompted review
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Reply from Three UK - 3Store Harrow

Hey Jaynil! Thank you so much for sharing your visit with us. We’re thrilled to hear that Kavita provided such outstanding support and handled everything so smoothly for you. Hope to see you again soon! -Afaq

Rated 5 out of 5 stars

Great greeting and customer service by…

Great greeting and customer service by Nour, she was very helpful- fixed my phone/SIM card issues

January 16, 2026
Unprompted review
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Reply from Three UK - 3Store Harrow

Bravo, David! 🎊 We’re thrilled to hear that Nour made your experience fabulous. Thank you for sharing such an outstanding 5 ⭐ review. -Afaq

Rated 5 out of 5 stars

Sahra was amazing when I went to my…

Sahra was amazing when I went to my local three store in Harrow. Was very quick resolving my issue and pleasure to chat to. Amazing customer service.

January 15, 2026
Unprompted review
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Reply from Three UK - 3Store Harrow

That's nice to hear, Nigel. We hope you have a lovely day! -Maxine

Rated 5 out of 5 stars

Siddharth is very good advisor

Siddharth is very good advisor
Thank you so much for the support

January 10, 2026
Unprompted review
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Reply from Three UK - 3Store Harrow

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

Ari was very helpful and good when…

Ari was very helpful and good when sorting out my contract. Very good customer service

January 5, 2026
Unprompted review
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Reply from Three UK - 3Store Harrow

That's fantastic to hear, B.a. We're glad Ari got it all resolved for you :) -Scott

Rated 5 out of 5 stars

Very professional and Noor is amazing

Very professional and Noor is amazing. Knowledgeable, good customer handling experience and she is good. Amazing good service

January 4, 2026
Unprompted review
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Reply from Three UK - 3Store Harrow

Hi there.

That's great. We're glad to hear that. Thank you for the 5 stars. -Pete

Rated 5 out of 5 stars

Saadat was our costumers advisor who…

Saadat was our costumers advisor who helped us with professionalism to renew our contract, giving us the best offer...

January 3, 2026
Unprompted review
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Reply from Three UK - 3Store Harrow

Hi there.

Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete

Rated 5 out of 5 stars

Saadat was marvellous as I had a bill…

Saadat was marvellous as I had a bill query he gone out the way and resolved the same

December 23, 2025
Unprompted review
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Reply from Three UK - 3Store Harrow

Hey Nil! 🎉 A massive shoutout to Saadat for turning your experience into something truly extraordinary. Your 5 ⭐ review absolutely made our day. Thank you for sharing your amazing feedback! -Ashifa

Rated 5 out of 5 stars

Good in everything

Good in everything

December 20, 2025
Unprompted review
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Reply from Three UK - 3Store Harrow

Hi there.

Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete

Rated 1 out of 5 stars

Clerical contract mistake

Bad customer service. Have a contract related issue, which I understand is complicated to resolve; but every time I ask to speak to someone who can resolve, never get a response. On going for three months.

September 20, 2025
Unprompted review
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Reply from Three UK - 3Store Harrow

Hi Nelson, we're sorry to hear about the issues with your contract. This isn't the level of service we aim to provide to our customers. We'd love to help and make things right, so please reach out to our support team here: https://bit.ly/3C43TKN. -Prabhjeet

Rated 5 out of 5 stars

NOOR

NOOR, just deserves more than the 5 star😃..well explained in details plans and everything also got good offer… happy to join three network..

December 18, 2025
Unprompted review
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Reply from Three UK - 3Store Harrow

Hey Sarika! It truly feels amazing to hear that Noor was able to make everything simple and stress free for you. Knowing that you’re happy to be part of Three Network truly makes our day 😊 -Ayesha

Rated 5 out of 5 stars

Great service

Great service

December 13, 2025
Unprompted review
Three UK - 3Store Harrow logo

Reply from Three UK - 3Store Harrow

Hi Tomasz, we're so happy to see this is how you feel, thanks so much for the 5 star review! -John

Rated 5 out of 5 stars

Amazing service … good atmosphere &…

Amazing service … good atmosphere & very politely served by Noor …
Thankkk youuu

December 12, 2025
Unprompted review
Three UK - 3Store Harrow logo

Reply from Three UK - 3Store Harrow

Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine

Rated 5 out of 5 stars

He was very helpful he gives us…

He was very helpful he gives us guidance and make the purchases
His name is saadat

December 5, 2025
Unprompted review
Three UK - 3Store Harrow logo

Reply from Three UK - 3Store Harrow

Hey.

That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete

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