The store assistant manager Richard at the Hereford store has been really helpful with ensuring I chose the right handset to suit my needs. Richard checked the plan I was on and helped me with transfe... See more
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Claudia was fantastic. She wrote out full instructions for my Mum on how to make calls and send texts on a simply operated phone that she had found for us. She gave several clear demonstrations and wa... See more
Company replied
I had an absolutely fantastic experience working with Cloudy from Three shop Hereford. From start to finish, they were incredibly helpful, genuinely attentive, and truly excellent at what they do. The... See more
Company replied
The customer sales rep was extremely helpful and found a suitable solution for me. The time taken was minimal and met my requirements for which I am very grateful. The service was therefore very goo... See more
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Company details
About Three UK - 3Store Hereford
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
24 High Town, HR1 2AB, Hereford, South, United Kingdom
- 01432358221
4.8
Excellent
39 reviews
Asks customers to review
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Claudia was Helpful assistance with patient manner. Very helpful.
Pleasant manner
February 11, 2026
Unprompted review
Reply from Three UK - 3Store Hereford
Oh wow, Georgina! That’s truly fantastic service, and we’re so glad Claudia made it possible. Wishing you a wonderful day! 😊 -Kashish
Claudia was EXELLENT need I say more
February 11, 2026
Unprompted review
Reply from Three UK - 3Store Hereford
We’re really glad to hear Claudia gave you such great support, Edith. We want every customer to feel this happy with our service. 🌺 -Ayesha
Luca in store was amazing
Luca in store was amazing. He was professional and friendly. He gave me lots of options and I made an informed choice.
Very happy with his service.
February 1, 2026
Unprompted review
Reply from Three UK - 3Store Hereford
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Reply from Three UK - 3Store Hereford
Rafael, you've made us smile! 😊 Thank you for the lovely 5 ⭐ review. Wishing you a fantastic day! -Afaq
As already a customer with the for…
As already a customer with three for quite some time it was about time that I invested into getting Wi-Fi I've looked around and they come up the reasonable price compete with box so claudia who served me was very polite very helpful so I went ahead and done a deal
January 10, 2026
Unprompted review
Reply from Three UK - 3Store Hereford
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
I had an absolutely fantastic experience!
I had an absolutely fantastic experience working with Cloudy from Three shop Hereford. From start to finish, they were incredibly helpful, genuinely attentive, and truly excellent at what they do. Their expertise was clear at every step, and they consistently went above and beyond to ensure everything was handled smoothly and to the highest standard.
January 8, 2026
Unprompted review
Reply from Three UK - 3Store Hereford
Hi Wojciech, it’s wonderful to know your visit was positive and handled with care. Our staff will be delighted to know their efforts were appreciated. Thank you so much for the 5⭐ review! -Neha
Reply from Three UK - 3Store Hereford
Hey Graham, your feedback is a joy to read! Seamless service is always our priority. -Suhaas
Claudia extremely helpful and…wx
Claudia extremely helpful and informative.
December 16, 2025
Unprompted review
Reply from Three UK - 3Store Hereford
Hey Kevin, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Very good service very chatty and…
Very good service very chatty and helpful
December 13, 2025
Unprompted review
Reply from Three UK - 3Store Hereford
Hey Holly, that sounds lovely :) We're glad you got the help you needed -Scott
Richard B
Richard B. was extremely helpful. He answered all my questions to my satisfaction.
December 5, 2025
Unprompted review
Reply from Three UK - 3Store Hereford
This is what we like to hear. Thanks for the 5⭐ review! Great work Richard 🎉 -Jade
Matt served us professionally and was very knowledgeable
Matt served us professionally and knowledgeably a
superb service altogether thankyou Mat!!!
December 3, 2025
Unprompted review
Reply from Three UK - 3Store Hereford
This is what we like to hear, Vanessa. Thanks for the 5⭐ review! Great work Matt 🎉 -Jade
Made to feel welcome by Claudia in the…
Made to feel welcome by Claudia in the store. She helped update my sim package and wifi. Very helpful. Better deals too.
November 28, 2025
Unprompted review
Reply from Three UK - 3Store Hereford
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Upgrade
Old phone with charger port failure so decided on upgrade and new plan
Talked through options and battery life which was most important.
November 18, 2025
Unprompted review
Reply from Three UK - 3Store Hereford
Thanks for this fantastic 5⭐ review, Darren. We appreciate you taking the time to send this over! Have a great day 😊 -Jade
Reply from Three UK - 3Store Hereford
Thanks for this amazing 5⭐ review, Ian. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
Fantastic service and friendly
Fantastic service and friendly
Zac and Richard
November 7, 2025
Unprompted review
Reply from Three UK - 3Store Hereford
Thanks for this fantastic 5⭐ review, Gemma. We really do appreciate you taking the time to send this over! Great work Zac & Richard 🎉 -Jade
Absolutely great service
Absolutely great service. Mat who works at 3 herefordshire was outstanding and helped us with our problem.
November 3, 2025
Unprompted review
Reply from Three UK - 3Store Hereford
Thanks for your feedback, and it's lovely to hear that you enjoyed great customer service. We appreciate you taking the time to share this with us. -Michael
Claudia helped me today to purchase a…
Claudia helped me today to purchase a new phone and i was so pleased ,she explained how device worked and could not of asked for anyone better to help me
November 2, 2025
Unprompted review
Reply from Three UK - 3Store Hereford
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Reply from Three UK - 3Store Hereford
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Reply from Three UK - 3Store Hereford
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
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