Three UK - 3Store Islington Reviews 

213
TrustScore 5 out of 5

4.9

8/9 Upper Street, N1 0PQ Islington, London, GB


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Rated 4 out of 5 stars

I was having difficulties with setting up my printer to the new Broadband router for several days. I eventually went back to the Three shop on Upper Street, Islington, where Rodel, the Assistant Mana... See more

Company replied

Rated 5 out of 5 stars

Shahed made me feel easy and very comfortable and helped me to choose the best plan as I originally went for a slower speed mobile broadband, for £2 more I was able to collect a better deal and am... See more

Company replied

Rated 5 out of 5 stars

Shahed has excellent customer service skills , I highly recommend him to be store manager at angel Islington, he listen to my concerns did not make feel like am going crazy. I highly recommend him... See more

Company replied

Rated 5 out of 5 stars

Cristina was super helpful today! I initially came in to collect the 5G hub for home WiFi, and she talked me through how it works. I also expressed interest in a data plan for a future tablet purchase... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Islington

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 8/9 Upper Street, N1 0PQ, Islington, London, United Kingdom

  • 02077046664

4.9

Excellent

TrustScore 5 out of 5

213 reviews

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4.9

All reviews

(213)

31,953 reviews in the last 12 months

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Rated 5 out of 5 stars

Sandy was amazing

Sandy was amazing. Lovely manager.

December 23, 2025
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

Hey Emmanuel! We’re so glad to hear that Sandy was efficient and made everything easy for you. Thank you for taking the time to share your feedback! Hope you have a wonderful day 😄 -Kashish

Rated 5 out of 5 stars

Perfect Service in my life!!

Perfect Service in my life!!! Thank you so so much Zarha!!

December 22, 2025
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

Hey there, thank you for the 5⭐ review! We truly appreciate you sharing your experience. It’s wonderful to hear that Zarha provided you with outstanding care. -Neha

Rated 5 out of 5 stars

Excellent service from Tuhin and…

Excellent service from Tuhin and accommodation from him very informing and understanding extremely helpful with enquires and very friendly. Extremely good and affordable offers

December 18, 2025
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

Hey Gledis, that’s amazing! We’re thrilled Tuhin made your experience so positive. Thank you for this fantastic 5⭐ review! -Veronica

Rated 5 out of 5 stars

It was my great fortune to be dealt with by…

It was my great fortune to be dealt with by a young lady named Taina. Not only was she very polite, friendly and professional, she was also very patient. This young lady sorted out a multitude of very technical problems concerning a new phone and I came away feeling like a very valued customer. Taina showed a nice professional friendliness and she is a brilliant representative and ambassador for 3. 3 is very lucky to have such a conscientious employee on its books.

December 14, 2025
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

What a fantastic 5⭐ review, Garford.

We're so happy to hear that Taina has left such a positive impression on you 🥰 -Jade

Rated 5 out of 5 stars

Fantastic customer service from Zahra…

Fantastic customer service from Zahra at the Angel branch. Resolved issues, answered questions, was informative and very pleasant and smiley. Thank you, Zahra

December 11, 2025
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine

Rated 5 out of 5 stars

Great customer service

December 9, 2025
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

Thank you so much for the 5⭐ review, Parise. We truly appreciate your support and wish you a wonderful day! -Manavata

Rated 5 out of 5 stars

I am just visiting in uk and the sales…

I am just visiting in uk and the sales person neelam helped me to set up the three app and show me how to get the benefit of the three + . thanks you very much for all his help

December 5, 2025
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

That's marvelous, Lorraine :) We're happy that Neelam offered guidance on setting up and using the app, which will be really useful for you. Thank you for the great review. -Scott

Rated 5 out of 5 stars

Zahra

Zahra
Very kind, very patient, accomadating, very friendly, very understanding. Has a very calming nature.

December 4, 2025
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

That's lovely to hear, we're really glad you found Zahra to be calming and cordial when resolving your query :) Thank you, Chidera! -Scott

Rated 5 out of 5 stars

Tuhin was really transparent and…

Tuhin was really transparent and knowledgeable about the product. He made it easy to upgrade my plan to higher data. Great service.

November 29, 2025
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

Hi there.

Awesome stuff. Thanks for the 5 stars. -Pete

Rated 5 out of 5 stars

Tuhin is a very good advisor

Tuhin is a very good advisor. Everytime I visit Islington store, I see him. Today he helped me with technical support regarding my phone. It was a good discovery for me.

November 27, 2025
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

Wonderful to hear you can rely on Tuhin and the Islington store to answer your queries :) Thank you for your review, Sandra -Scott

Rated 5 out of 5 stars

Zahra was exceptional and we need more…

Zahra was exceptional and we need more Zahra’s.

November 27, 2025
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

Hi Dee, we're very happy to hear the support you got from Zahra, this is what we aim for with all our customers, thanks so much for letting us know, we'll also pass on your feedback! -John

Rated 5 out of 5 stars

Tania gave an excellent service to me…

Tania gave an excellent service to me build my faith on customer service again, welcome, girl!

November 15, 2025
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

Hi there.

Awesome stuff. Thanks for the 5 stars. -Pete

Rated 5 out of 5 stars

Zahra

Zahra, thank you so much for your support today. She is an amazing person, treated me with kindness and explained all I wanted to know. She is well knowledgeable with her work. Her smiles is everything. Thank you once more Zahra ☺️

November 12, 2025
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

Thanks for this amazing 5⭐ review, Blessing. We really do appreciate you taking the time to send this over! Great work Zahra 🎉 -Jade

Rated 5 out of 5 stars

Great service !

Zarhra and Wandy made my purchase and set up easy and simple. They were a great help to me and yes deserve five stars!

November 11, 2025
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

Thanks for this amazing 5⭐ review, Patricia. We really do appreciate you taking the time to send this over! Great work Zarhra and Wandy 🎉 -Jade

Rated 5 out of 5 stars

Almina at your Angel branch was a…

Almina at your Angel branch was a wonderful assistant who listened carefully to all of my wishes and helped in the best way.

November 10, 2025
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

Marvellous, Rey, we love to hear it! Almina treating you well and helping you is fantastic, we're glad you felt listened to and understood in store. Thank you for the review -Scott

Rated 5 out of 5 stars

Thank you!

Taina was very helpful today and helped me to purchase a phone that was within my budget. Thank you, Three!

November 10, 2025
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

We're so glad Tania helped, Wilfred, and that you're happy with your new phone :) Thank you for sharing -Scott

Rated 5 out of 5 stars

Tuhin helped me with contract renewal…

Tuhin helped me with contract renewal today; swift, personable, super helpful.

November 9, 2025
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

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