Three UK - 3Store Islington Reviews 

213
TrustScore 5 out of 5

4.9

8/9 Upper Street, N1 0PQ Islington, London, GB


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Rated 4 out of 5 stars

I was having difficulties with setting up my printer to the new Broadband router for several days. I eventually went back to the Three shop on Upper Street, Islington, where Rodel, the Assistant Mana... See more

Company replied

Rated 5 out of 5 stars

Shahed made me feel easy and very comfortable and helped me to choose the best plan as I originally went for a slower speed mobile broadband, for £2 more I was able to collect a better deal and am... See more

Company replied

Rated 5 out of 5 stars

Shahed has excellent customer service skills , I highly recommend him to be store manager at angel Islington, he listen to my concerns did not make feel like am going crazy. I highly recommend him... See more

Company replied

Rated 5 out of 5 stars

Cristina was super helpful today! I initially came in to collect the 5G hub for home WiFi, and she talked me through how it works. I also expressed interest in a data plan for a future tablet purchase... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Islington

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 8/9 Upper Street, N1 0PQ, Islington, London, United Kingdom

  • 02077046664

4.9

Excellent

TrustScore 5 out of 5

213 reviews

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4.9

All reviews

(213)

31,920 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service from Tuhin

January 28, 2026
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

Hey Ben, that’s brilliant! We’re so glad Tuhin was able to support you so well. Thanks for the amazing 5⭐ review. 😊✨ -Veronica

Rated 5 out of 5 stars

Taina was very helpful and informative

Taina was very helpful and informative. I upgraded my sim contract very efficiently. Thank you. Fantastic customer support.

January 25, 2026
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

Silvia 🌟, we’re so pleased Taina’s guidance made your SIM upgrade quick and easy ✨. Your kind words mean a lot to us! -Shivam

Rated 5 out of 5 stars

Samuel really helped today getting a…

Samuel really helped today getting a good sim only deal. Highly recommend! Lovely shop too very clean.

January 23, 2026
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

Junior! Fantastic to hear how smoothly everything went with Samuel at the Store. His efficiency and ability to secure a great deal really shaped a standout experience, and your recommendation means a lot. -Afaq

Rated 5 out of 5 stars

I visited store today to open my sim…

I visited store today to open my sim only contract & thankfully I was able to open it and the customer service from the trainer advisor Sam was very helpful in informing me the details of my situation. Will definitely be back soon!

January 23, 2026
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

Wonderful to hear from you, Ben! Sam’s helpfulness turned your issue into a quick win. We’re so glad you’re happy, and we look forward to seeing you again. 😇 -Ayesha

Rated 5 out of 5 stars

Tuhin provided Great service

Tuhin provided Great service, very helpful and informative

January 22, 2026
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

Wow Daniel, it’s wonderful to hear that Tuhin provided exceptional support and made everything easy to follow. Wishing you a great day ahead. -Manavata

Rated 5 out of 5 stars

Great customer service from Tuhin

Great customer service from Tuhin, he did everything possible to signed up to the best deal! Great experience at your Islington brunch

January 20, 2026
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

Hi Fernando, this is what we love hearing, we're so happy to hear you got the support needed from Tuhin, we'll get your feedback passed on! -John

Rated 5 out of 5 stars

Easy

Easy
Straight forward

January 17, 2026
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

Thanks for leaving a rating, Tim. It’s great to know your experience was nice and simple 😊 -Kishan

Rated 5 out of 5 stars

Excellent experience at Three Islington with Zahra!

I visited the nearest Vodafone store previous to that and walked straight out. Most nonchalant, “we couldn’t care less to serve you” boys in there. But not at Three Islington. Zahra’s attitude was the total opposite! Pro-active, straight to the point. She answered all my questions and made everything so easy. I left with new wifi and a phone contract. I had an issue with my old number and she sorted it all for me. She’s a gem!

January 14, 2026
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

Hey Caroline! 💙 Zahra’s care and excellence truly shine in your review, and knowing she made your experience special means so much to us. We’re always here to help and truly appreciate you sharing such heartfelt words. -Afaq

Rated 5 out of 5 stars

Tuhin was great

Tuhin was great, very well informed and friendly :)

January 13, 2026
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

Your kind words mean a lot, Jędrzej 🌟. We’re happy Tuhin’s support left you with such a great impression. -Shivam

Rated 5 out of 5 stars

Tuhin was very helpful and informative…

Tuhin was very helpful and informative helping me review my contract to a favourable one.

January 12, 2026
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

Hey Laura, that's brilliant! We're super happy to hear that Tuhin gave you all the support you needed. Thank you for the amazing 5 ⭐ review! -Prabhjeet

Rated 5 out of 5 stars

Excellent service brilliant hospitality

Excellent service brilliant hospitality

I came in to get my brother's phone upgraded and we hot the best deal very quickly, and Granit was really helpful and informed us of the best options with the highest value, really recommend

January 10, 2026
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

Hey.

Thanks! Your review is really appreciated. -Pete

Rated 5 out of 5 stars

Granit was excellent

Granit was excellent! Helped us so quickly and easily!

January 10, 2026
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

Hi there.

Awesome stuff. Thanks for the 5 stars. -Pete

Rated 5 out of 5 stars

Tuhin was fantastic

Tuhin was fantastic. Very helpful and efficient

January 10, 2026
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

Hey.

Thanks! Your review is really appreciated. -Pete

Rated 5 out of 5 stars

Excellent support from Taina !

January 7, 2026
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

Thanks for this lovely 5⭐ review, Dennis! We absolutely love hearing this. A huge shoutout to Taina for being so helpful. Hope you have a wonderful day 😊 -Ayesha

Rated 5 out of 5 stars

I received friendly and good customer…

I received friendly and good customer service from Tuhin.

January 6, 2026
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

Thanks for the 5⭐ review, Sum! We truly appreciate you sharing your experience. It’s wonderful to hear that Tuhin provided you with outstanding care. -Ayesha

Rated 5 out of 5 stars

Tuhin helped me secure a great for a…

Tuhin helped me secure a great for a new router when I had already ordered a different one online. He was really friendly and knowledgeable.

January 5, 2026
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

Hi Dan! We're delighted that Tuhin provided outstanding support. Thanks so much for your fantastic 5⭐ review! -Neha

Rated 5 out of 5 stars

Great service from Tuhin

Great service from Tuhin. I had viruses in my phone. He helped me to get rid of those. It was a great discovery session.

January 5, 2026
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

Hello Elizabeth! 🎉 We’re so pleased to hear that Tuhin could help clear those issues from your phone for you. It sounds like your session was a real success and left you feeling much more at ease! We're glad we could get everything back in working order for you. -Kishan

Rated 5 out of 5 stars

3 Angel

Taina has been very helpful and explained the plan i signed up with very well.

January 3, 2026
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

Great speedy service

December 28, 2025
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

You just made our day! 💖 Nothing beats seeing smiles when everything clicks perfectly. We’re truly grateful for your support! -Afaq

Rated 5 out of 5 stars

Tuhin was excellent

Tuhin was excellent. First class service. Explained everything very clearly and went above and beyond to help. Highly recommend Tuhin!

December 24, 2025
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

Hi there, thanks for the 5⭐ review! It’s great to hear Tuhin was clear and went the extra mile to get everything sorted for you. We appreciate you taking the time to let us know about your experience. -Kishan

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