Three UK - 3Store Kidderminster Reviews 

62
TrustScore 5 out of 5

4.8

23 Vicar Street, DY10 1DA Kidderminster, South, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Bradley was so helpful, I was having issues with adds on my phone. He cleared them and made my phone run 100% times better

Company replied

Rated 5 out of 5 stars

Bradley is wonderful he's helped me so much, no question is to small or inconvenient for him. He always has smile on his face

Company replied

Rated 5 out of 5 stars

Brad and Dan arey go to guys. Nothing too much trouble. I'm old and rubbish they are great at explaining patient and just fab. Thanks for helping and explainuyAGAIN

Company replied

Rated 5 out of 5 stars

I visited the Three store in Kidderminster as I was experiencing problems with my I phone which I had purchased from them several years ago. Luke was most helpful. He understood my problem instantly,... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Kidderminster

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 23 Vicar Street, DY10 1DA, Kidderminster, South, United Kingdom

  • 01562822831

4.8

Excellent

TrustScore 5 out of 5

62 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(62)

30,674 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service from Dan

Great service from Dan

March 19, 2026
Unprompted review
Three UK - 3Store Kidderminster logo

Reply from Three UK - 3Store Kidderminster

Delivering outstanding service is what we strive for every day, and we’re glad Dan could make your visit memorable, Abi. -Ashifa

Rated 4 out of 5 stars

Bradley was so helpful

Bradley was so helpful, I was having issues with adds on my phone. He cleared them and made my phone run 100% times better

March 19, 2026
Unprompted review
Three UK - 3Store Kidderminster logo

Reply from Three UK - 3Store Kidderminster

Thanks for your feedback, Janice, and it's lovely to hear that you enjoyed great customer service from Bradley with your add-on and device queries. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Great Experience!

Very helpful and informative.
Managed to get a great deal, walking away very satisfied.
Friendly, chatty, team.
Thank you! :-)

February 27, 2026
Unprompted review
Three UK - 3Store Kidderminster logo

Reply from Three UK - 3Store Kidderminster

Yay, Katie 🎉 Your kind words and 5 ⭐ review inspire us all to deliver our best every day. We're glad to hear that our team provided such great support and helped you find the right deal. Wishing you all the best ahead 😃 -Arvind

Rated 5 out of 5 stars

Friendly staff and very helpful dan and…

Friendly staff and very helpful dan and mysti were absolutely brilliant and made it feel welcome and made everything crystal clear

February 27, 2026
Unprompted review
Three UK - 3Store Kidderminster logo

Reply from Three UK - 3Store Kidderminster

Thank you for the lovely feedback 🌟. We’re delighted to hear Dan and Mysti made you feel welcome and explained everything so clearly 🙌. It’s great knowing our team gave you such brilliant support 💙. -Shivam

Rated 5 out of 5 stars

very helpful and quick to sort out a…

very helpful and quick to sort out a new phone with Quentin and Daniel

February 26, 2026
Unprompted review
Three UK - 3Store Kidderminster logo

Reply from Three UK - 3Store Kidderminster

Hey Gabriella! Quentin and Daniel will be ecstatic to hear their support turned your visit unforgettable and scored a dazzling 5 ⭐ -Ashifa

Rated 5 out of 5 stars

Great service from Luke

Great service from Luke. Much appreciated his advice

February 21, 2026
Unprompted review
Three UK - 3Store Kidderminster logo

Reply from Three UK - 3Store Kidderminster

Shirley, thanks so much for sharing this. It’s wonderful to hear that Luke’s service and guidance made a positive impact on your visit. 🌺 -Ayesha

Rated 5 out of 5 stars

Wonderful Service

Brad and Dan were amazing so helpful i am grateful for the time they take to explain new phones without pressure. They are both a real asset to the Kidderminster store.

February 14, 2026
Unprompted review
Three UK - 3Store Kidderminster logo

Reply from Three UK - 3Store Kidderminster

Sarah, every cherished memory is shaped by people like Brad and Dan, whose dedication truly stands out. Serving you at our Kidderminster store was an absolute joy! 💫 -Ashifa

Rated 5 out of 5 stars

Had a mobile sim card issue

Had a mobile sim card issue, went into the kidderminster store and was helped by brad - i found him to be very professional and the service was first class

February 2, 2026
Unprompted review
Three UK - 3Store Kidderminster logo

Reply from Three UK - 3Store Kidderminster

Hi Stourport. We’re glad to hear Brad at our Kidderminster store was able to help resolve your SIM card issue and provide the support you needed. Your feedback made our day! ☺️ -Prabhjeet

Rated 5 out of 5 stars

My sister and I visited our…

My sister and I visited our Kidderminster store and the guys sorted my sisters phone which had gone into sleep mode. The guys sorted out my roaming and helped to get me registered for my bills. Brilliant service, helpful and couldn't do enough. Excellent keep it up guys .

February 7, 2026
Unprompted review
Three UK - 3Store Kidderminster logo

Reply from Three UK - 3Store Kidderminster

Aww, Linda! Thanks a ton for sharing such positive feedback, it’s fantastic to know our team delivers the service you value most at the Kidderminster store. We’re so happy for you! 🥰 -Kashish

Rated 5 out of 5 stars

In store advisor explained everything…

In store advisor explained everything in detail to some fully understand.like in Kidderminster was amazing

February 6, 2026
Unprompted review
Three UK - 3Store Kidderminster logo

Reply from Three UK - 3Store Kidderminster

Hi there, thank you for your brilliant 5 ⭐ review! We’re delighted the advisor at our Kidderminster store made your experience fabulous. Wishing you a wonderful day! 😊 -Suhaas

Rated 5 out of 5 stars

Lovely staff

Lovely staff, professional and ready to meet your needs and queries. I am an old costumer with Three and I intend to stay with them from now on too. Very happy with my new device as well.

February 5, 2026
Unprompted review
Three UK - 3Store Kidderminster logo

Reply from Three UK - 3Store Kidderminster

Thanks to the team’s great work, you enjoyed a flawless experience and that makes all the difference! A perfect score, with your satisfaction as our top priority. We’re sure, Oana, you’ll love your new phone 💖 -Ashifa

Rated 5 out of 5 stars

Friendly and helpful

Great staff good customer service friendly advise

January 26, 2026
Unprompted review
Three UK - 3Store Kidderminster logo

Reply from Three UK - 3Store Kidderminster

Hi Jack, we’re glad to hear the team made a strong impact and offered helpful guidance. Thanks for leaving your feedback. -Kishan

Rated 5 out of 5 stars

Great service

Great service, great advice and managed to get me to save money on fixing an old phone.

January 26, 2026
Unprompted review
Three UK - 3Store Kidderminster logo

Reply from Three UK - 3Store Kidderminster

Jamie, we really appreciate your comments. It’s great to know our colleague supported you and helped you keep costs down 😊. -Shivam

Rated 5 out of 5 stars

Excellent service

Excellent service, got us both sorted for upgrades quickly and painlessly. Thank you

January 25, 2026
Unprompted review
Three UK - 3Store Kidderminster logo

Reply from Three UK - 3Store Kidderminster

Hey Debbie! We're so glad we could make your upgrades quick, easy, and completely hassle free, service at its best! -Kashish

Rated 5 out of 5 stars

brilliant it was very clear how to do…

brilliant it was very clear how to do this.

January 23, 2026
Unprompted review
Three UK - 3Store Kidderminster logo

Reply from Three UK - 3Store Kidderminster

Hi Jenny! It’s great to hear you had a positive experience. We’re glad you found the process simple and easy to follow. -Kishan

Rated 5 out of 5 stars

Went into my local Three store for…

Went into my local Three store for upgrade.
Very helpful member of staff.went through options for upgrades,explained choices.
Very happy with the service.
Would recommend Three uk

January 20, 2026
Unprompted review
Three UK - 3Store Kidderminster logo

Reply from Three UK - 3Store Kidderminster

Hi Daniel, we’re so pleased to hear you had a positive experience in store. Our staff love helping customers find the right option, it’s wonderful to know you left happy with your upgrade. Thank you for recommending Three. We can’t wait to see you again! 🥰 -Ayesha

Rated 5 out of 5 stars

Luke was fantastic sorted me out in no time

Luke was great at helping, the rest of the staff were brilliant at helping with my phone

January 17, 2026
Unprompted review
Three UK - 3Store Kidderminster logo

Reply from Three UK - 3Store Kidderminster

Hannah, thank you for such a radiant review. Luke and the team’s dedication truly made an impact, and your 5 ⭐ feedback inspires us to keep delivering moments of excellence 🎉 -Afaq

Rated 5 out of 5 stars

Excellent staff

Excellent staff, knowledge, . Sorted in 10 mins.

January 14, 2026
Unprompted review
Three UK - 3Store Kidderminster logo

Reply from Three UK - 3Store Kidderminster

Thanks for your 5 ⭐ review, Karen, and it's lovely to hear that you're happy with the speed and service you have received. We appreciate you taking the time to share this with us 🎊. -Michael

Rated 5 out of 5 stars

Excellent staff

Excellent staff, excellent in their service with helping me with my new phone and data transfer

January 12, 2026
Unprompted review
Three UK - 3Store Kidderminster logo

Reply from Three UK - 3Store Kidderminster

Hello Maximillian, thank you for your 5 ⭐ review! It’s wonderful to hear such kind feedback. We hope you're enjoying your new device! -Suhaas

Rated 5 out of 5 stars

Misty was brilliant and very friendly.

Misty was brilliant and very friendly.
The manager who's name was Karl i think was also very friendly and helpful.

Thank you

January 6, 2026
Unprompted review
Three UK - 3Store Kidderminster logo

Reply from Three UK - 3Store Kidderminster

Hello there! What an awesome 5 🌟 review! Misty and Karl are truly exceptional, always going above and beyond to spread joy. Wishing you an amazing day ahead! ☺️ -Kashish

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look