Three UK - 3Store Kidderminster Reviews 

62
TrustScore 5 out of 5

4.8

23 Vicar Street, DY10 1DA Kidderminster, South, GB


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Rated 4 out of 5 stars

Bradley was so helpful, I was having issues with adds on my phone. He cleared them and made my phone run 100% times better

Company replied

Rated 5 out of 5 stars

Bradley is wonderful he's helped me so much, no question is to small or inconvenient for him. He always has smile on his face

Company replied

Rated 5 out of 5 stars

Brad and Dan arey go to guys. Nothing too much trouble. I'm old and rubbish they are great at explaining patient and just fab. Thanks for helping and explainuyAGAIN

Company replied

Rated 5 out of 5 stars

I visited the Three store in Kidderminster as I was experiencing problems with my I phone which I had purchased from them several years ago. Luke was most helpful. He understood my problem instantly,... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Kidderminster

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 23 Vicar Street, DY10 1DA, Kidderminster, South, United Kingdom

  • 01562822831

4.8

Excellent

TrustScore 5 out of 5

62 reviews

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4.8

All reviews

(62)

31,105 reviews in the last 12 months

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Rated 5 out of 5 stars

great service i WILL be back!

December 23, 2025
Unprompted review
Three UK - 3Store Kidderminster logo

Reply from Three UK - 3Store Kidderminster

Hey Larissa, we’re glad you had a positive experience, and we’ll be happy to see you again. Thank you for this amazing 5⭐ review! -Veronica

Rated 5 out of 5 stars

Excellence service

Excellence service

December 23, 2025
Unprompted review
Three UK - 3Store Kidderminster logo

Reply from Three UK - 3Store Kidderminster

Hi Deb, we appreciate your 5 ⭐ review. It’s wonderful to know you had a great experience. -Arvind

Rated 5 out of 5 stars

Maksims

Nice and quick. 15 minutes tops for new phone contact

December 18, 2025
Unprompted review
Three UK - 3Store Kidderminster logo

Reply from Three UK - 3Store Kidderminster

Thanks for your 5 ⭐ review, Maksims, and it's lovely to hear that you enjoyed efficient customer service with your new contract. We appreciate you taking the time to share this with us 🎊. -Michael

Rated 5 out of 5 stars

Quentin was very helpful and could not…

Quentin was very helpful and could not do enough for me to help with phone and other guys in shop all so nice and cheerful

December 17, 2025
Unprompted review
Three UK - 3Store Kidderminster logo

Reply from Three UK - 3Store Kidderminster

Hi Carolyn, thank you for taking the time to leave such a wonderful 5⭐ review! We’re so glad that Quentin and our team could make your experience smooth and enjoyable. -Neha

Rated 5 out of 5 stars

Brilliant customer service

Brad the customer service advisor in store at Kidderminster was brilliant, he was knowledgeable, extremely helpful and professional, many thanks for your assistance greatly appreciated, I can highly recommend this store.

December 14, 2025
Unprompted review
Three UK - 3Store Kidderminster logo

Reply from Three UK - 3Store Kidderminster

We're happy to hear that Brad was able to give you such a great experience when you visited our Kidderminster store 😊 Thanks for the 5⭐ review! -Jade

Rated 5 out of 5 stars

Great service came in sorting my WiFi…

Great service came in sorting my WiFi out and left with replacement sim and a cheaper phone contract so great weekend. Staff were super friendly.

December 13, 2025
Unprompted review
Three UK - 3Store Kidderminster logo

Reply from Three UK - 3Store Kidderminster

We're pleased our staff offered you great advice and made it a rewarding visit to the store, Dan :) -Scott

Rated 5 out of 5 stars

came into the kidderminster branch to…

came into the kidderminster branch to get new contracts, we dealt with quentin who was amazing, very thorough, kind and helped us sort out our contracts

December 7, 2025
Unprompted review
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Reply from Three UK - 3Store Kidderminster

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

Rated 5 out of 5 stars

Brillaint service

Brillaint service ! Very fast and easy . I have one very happy daughter with a new Samsung s25 ice blue 💙

December 2, 2025
Unprompted review
Three UK - 3Store Kidderminster logo

Reply from Three UK - 3Store Kidderminster

That's awesome, Katie, we hope your daughter loves the new phone! Thank you for a fab review -Scott

Rated 5 out of 5 stars

Quick and easy

November 11, 2025
Unprompted review
Three UK - 3Store Kidderminster logo

Reply from Three UK - 3Store Kidderminster

Thanks for your feedback, Lee, and it's lovely to hear that you found the service to be quick and easy. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Friendly polite and extremely helpful…

Friendly polite and extremely helpful man.
His name is Luke and he was great and very patient.

November 6, 2025
Unprompted review
Three UK - 3Store Kidderminster logo

Reply from Three UK - 3Store Kidderminster

Hello Sharon, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Good experience as I just popped in for…

Good experience as I just popped in for information. I was enquiring about a sim deal as my current provider was increasing prices with no further discernible benefit and whom I had been with for many years. I received excellent unbiased information. I purchased a sim, cheaper than my current one with much more data. Very happy.

November 5, 2025
Unprompted review
Three UK - 3Store Kidderminster logo

Reply from Three UK - 3Store Kidderminster

Thanks for this amazing 5⭐ review, Jean. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade

Rated 5 out of 5 stars

Quentin and Brad helped us out with…

Quentin and Brad helped us out with setting up our new broadband hub. They were very helpful and assisted us through all of our questions.

November 4, 2025
Unprompted review
Three UK - 3Store Kidderminster logo

Reply from Three UK - 3Store Kidderminster

Thanks for this fantastic 5⭐ review, Richard. We really do appreciate you taking the time to send this over! Great work Quentin and Brad 🎉 -Jade

Rated 5 out of 5 stars

Dan the assistant manager was great

Dan the assistant manager was great. And quin and brad we're also very helpful.

November 3, 2025
Unprompted review
Three UK - 3Store Kidderminster logo

Reply from Three UK - 3Store Kidderminster

Thanks for your feedback, Liam, and it's lovely to hear that you enjoyed great customer service from the team. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Great customer service

Great customer service, extremely helpful and friendly staff, especially Luke

November 1, 2025
Unprompted review
Three UK - 3Store Kidderminster logo

Reply from Three UK - 3Store Kidderminster

Hi there.

That's great. We're glad to hear that. Thank you for the 5 stars. -Pete

Rated 5 out of 5 stars

Awesome service provided by staff.

Awesome service provided by Dan, Luke and Brad.
Would definitely recommend this store for a mobile phone contract and upgrade of phone.

October 27, 2025
Unprompted review
Three UK - 3Store Kidderminster logo

Reply from Three UK - 3Store Kidderminster

Thanks for this amazing 5⭐review, Mark. We really do appreciate you taking the time to send this over! Well done team 🎉 -Jade

Rated 5 out of 5 stars

Brad was most helpful and would…

Brad was most helpful and would recommend him

October 23, 2025
Unprompted review
Three UK - 3Store Kidderminster logo

Reply from Three UK - 3Store Kidderminster

Thanks a lot for your feedback, Sally, and we’re delighted to hear that you received great customer service from Brad. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Arrived at Kidderminster store to…

Arrived at Kidderminster store to upgrade my Sim only contract.I have had contracts previously always with Three.Luke the shop assistant advised a phone and contract tailored to my minimal non technical needs.Did not push for a more expensive contract or phone.He also set it up for me and definitely went the extra mile.The other two male assistants also gave help and advice.They are a credit to Three, but a special big thank you has to go to Luke

October 22, 2025
Unprompted review
Three UK - 3Store Kidderminster logo

Reply from Three UK - 3Store Kidderminster

Thanks for the fantastic 5⭐ review, Emma. We really do love to hear this! Well done Luke 🎉 -Jade

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