Anytime i got issue with my network, their quick response amaze me even when the problem is critical
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I went to the store having had an appalling experience with the 3 telephone service. The store staff couldn’t have been more different. Nat and the other member of staff both went out of their way to... See more
Company replied
I had previously spent 40 minutes on the phone talking to a call agent . At this time it was quite confusing as he wanted to sign me up for another company but it was very confusing. I decided to visi... See more
Company replied
answered all my questions and got sorted out quickly
Company replied
Company details
About Three UK - 3Store Kings Lynn
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
143 Norfolk Street, PE30 1AU, Kings Lynn, Midlands, United Kingdom
- 01553769561
4.9
Excellent
165 reviews
Asks customers to review
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Alfie did great at transferring my phone
August 29, 2026
Unprompted review
Reply from Three UK - 3Store Kings Lynn
That's brilliant, Mandy 🌟 We're delighted Alfie helped get everything across to your new phone so smoothly 💙
- Three Social Media Team
Excellent customer service from Nat and…
Excellent customer service from Nat and Sam
Nat got the price of my broadband down.
Excellent
August 28, 2026
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Thank you for your kind words, Mrs Blake! We're thrilled to hear that Nat and Sam were able to provide outstanding support and help reduce the cost of your broadband. 🌟 — Three Social Media Team
Fantastic job helping to sort my sim…
Fantastic job helping to sort my sim problem
August 28, 2026
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Hey there, thanks for sharing your feedback! 😊 We're delighted to hear that our team was able to help get your SIM issue sorted. 💚
-Three Social Media team.
Reply from Three UK - 3Store Kings Lynn
Hey, Janet! 🎊 Great to hear. Hats off to Nat for making the experience epic. Your feedback means a lot to us! - Three Social Media Team
Nat and Sam were very professional and…
Nat and Sam were very professional and very helpful.
August 27, 2026
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Hi Denis, we’re thrilled Nat and Sam delivered exceptional service! Thank you for taking the time to leave us a 5⭐ review.
- Three Social Media Team
Went into shop with my email stopping…
Went into shop with my email stopping working . A helpful chap called Nat took control and fixed the problem for me . A very helpful chap. Would highly recommend.
August 25, 2026
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Thanks Karen, we are glad Nat resolved your technical issue. We appreciate your recommendation! - Three Social Media Team
I went to the store having had an…
I went to the store having had an appalling experience with the 3 telephone service. The store staff couldn’t have been more different. Nat and the other member of staff both went out of their way to help and to resolve my problem. They were courteous, patient, kind and tried everything they could think of to sort it out until they were successful. Such a great team.
August 24, 2026
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Hi Jan, thank you for sharing your experience with us. We’re delighted to hear that Nat and the team at the store offered exceptional support with a warm and attentive approach by helping resolve your concern smoothly and stayed with you until everything was fully sorted.
– Three Social Media Team
I had previously spent 40 minutes on…
I had previously spent 40 minutes on the phone talking to a call agent . At this time it was quite confusing as he wanted to sign me up for another company but it was very confusing. I decided to visit the shop where Nataniel was very helpful and made things alot clearer.
August 21, 2026
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Hi David! We're sorry to hear that the phone call was confusing, but we're thrilled that Nataniel at the shop was able to clear things up and provide such great help. 😇 - Three Social Media Team
Reply from Three UK - 3Store Kings Lynn
Hey Rob! Thank you so much for ⭐⭐⭐⭐⭐ review about Ben! Hope you have a wonderful day 🙂 — Three Social Media Team
Sams and Nat helped me a bunch with my…
Sams and Nat helped me a bunch with my account, answering every question without issue!
August 21, 2026
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Thanks for this fantastic 5⭐ review, Roy! We’re delighted to hear that Sams and Nat were supportive and attentive in resolving your needs-Three Social Media Team
Nat & Sam were very helpful and…
Nat & Sam were very helpful and friendly on our visit to the store and very informative and helped us choose a suitable service. Thanks
August 20, 2026
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Wow, thank you, Maria, for the incredible feedback! We’re thrilled to hear that Nat and Sam at our Three branch took the time to listen, clarified everything thoroughly, and ensured your concerns were fully resolved. ✨-Three Social Media Team
Nat was very helpful
Nat was very helpful
He made sure I got the deal I was looking for
August 18, 2026
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Thanks, Linda! Big shoutout to Nat for securing that great deal for you. 🚀 — Three Social Media Team
Alfie did great at moving over my phone
Alfie did great at moving over my phone
August 18, 2026
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Hi Terence, thank you for sharing your feedback. We’re thrilled to hear that Alfie offered outstanding support and made the transition to your new device smooth and effortless.
– Three Social Media Team
Alfie was brilliant and sort my problem…
Alfie was brilliant and sort my problem out
August 16, 2026
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Malcolm, we’re really glad Alfie was able to resolve the issue for you so effectively. Thank you for sharing your feedback.
— Three Social Media Team
Alfie
Alfie was really helpful and kind when I wa purchasing a new phone
August 16, 2026
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Hi Ben, thanks for the great feedback. We’re glad to hear that Alfie delivered excellent support with a warm approach and made your new device purchase effortless.
– Three Social Media Team
I had a massive problem with my new
I had a massive problem with my new phone came back next day and Pedro helped me sort it
August 15, 2026
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Hi Jacqueline, thank you for taking the time to share your feedback. We’re so pleased to hear that Pedro delivered top tier assistance in sorting out your new device issue without any hassle.
– Three Social Media Team
Nat helped me with my SIM plan without…
Nat helped me with my SIM plan without a problem, happy with the service
August 14, 2026
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Hi Valdis, we really appreciate your top rating. We’re glad Nat created a great experience for you. 😊-Three Social Media Team
Very helpful Pedro was really helpful
August 14, 2026
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Hi there 🎯 We're delighted Pedro made such a positive difference. Thanks for sharing this lovely feedback 💙
- Three Social Media Team
Nat has been very helpful
Nat has been very helpful, looking forward to coming back!
August 2, 2026
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Hey Richard, we’re glad to hear your experience with Nat was remarkable. We can’t wait to welcome you back! ☺️ – Three Social Media Team
Nat is a good lad
Nat is a good lad, he helped me without any trouble, positively and kindly.
August 2, 2026
Unprompted review
Reply from Three UK - 3Store Kings Lynn
Great to know Nat delivered excellent support. We appreciate you taking a moment to leave a review, Valerijus 😊
-Three Social Media Team.
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