Anytime i got issue with my network, their quick response amaze me even when the problem is critical
Company replied
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Anytime i got issue with my network, their quick response amaze me even when the problem is critical
Company replied
I went to the store having had an appalling experience with the 3 telephone service. The store staff couldn’t have been more different. Nat and the other member of staff both went out of their way to... See more
Company replied
I had previously spent 40 minutes on the phone talking to a call agent . At this time it was quite confusing as he wanted to sign me up for another company but it was very confusing. I decided to visi... See more
Company replied
answered all my questions and got sorted out quickly
Company replied
Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Written by the company

143 Norfolk Street, PE30 1AU, Kings Lynn, Midlands, United Kingdom
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Reply from Three UK - 3Store Kings Lynn
Nipped into my local 3 branch after I didn’t have any service on my SIM card. Sam helped me regain service and made sure I knew all of the offers relevant to me. Recommend this branch to anyone looking to change their supplier.

Reply from Three UK - 3Store Kings Lynn
Staff very helpful finding very good deal. Walked out of the store with new devices lots of extras and paying less than when I walked in.

Reply from Three UK - 3Store Kings Lynn

Reply from Three UK - 3Store Kings Lynn
Pedro was incredibly helpful and knowledgable. He listened to what we wanted and found us exactly what we were after with no fuss. He made the whole process very easy and straightforward. The store is lucky to have him work there.

Reply from Three UK - 3Store Kings Lynn
Came in to buy a contract phone was hesitant going with 3 however Sam listened to all the questions I had and explained everything clearly and thoroughly. Another colleague Pedro also mentioned about the 3 reward with cafe nero very satisfied. Can't fault nothing here deffinatley the best customer service ever.

Reply from Three UK - 3Store Kings Lynn
Staff very helpful and gave great advice on my phone, told about all the plus perks and advantages of going for three,

Reply from Three UK - 3Store Kings Lynn

Reply from Three UK - 3Store Kings Lynn
Great service from Nat. Helped me move my number just fine.

Reply from Three UK - 3Store Kings Lynn

Reply from Three UK - 3Store Kings Lynn

Reply from Three UK - 3Store Kings Lynn
Nat helped me replace my SIM card with no issues at all, he also gave me a great price for devices on the way out to discuss with family.

Reply from Three UK - 3Store Kings Lynn
Sam and Nat gave me great service in the 3 Store today!
I came in for help removing my subscription I didn't know what was on my account and they both helped me understand exactly what I was pavingrot and where! They were a credit to 3
Not only that I left knowing I could save some on my broadband too which I will check with my currently supplier and return for! Thank you Nat and Sam!

Reply from Three UK - 3Store Kings Lynn
Excellent service as always. Nataniel was absolutely brilliant, explained everything very clearly, went through all the options, he was warm, friendly and professional. A credit to a great team.

Reply from Three UK - 3Store Kings Lynn
Very helpfull staff and thanks to Ben.

Reply from Three UK - 3Store Kings Lynn
Went Kings Lynn 3 today to switch numbers Nat was very helpful to clear all confusion and helped to choose e-sim .very good customer service

Reply from Three UK - 3Store Kings Lynn
Pedro from kings Lynn was very helpful and made it very easy

Reply from Three UK - 3Store Kings Lynn

Reply from Three UK - 3Store Kings Lynn

Reply from Three UK - 3Store Kings Lynn
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