Three UK - 3Store Kings Lynn Reviews 

165
TrustScore 5 out of 5

4.9

143 Norfolk Street, PE30 1AU Kings Lynn, Midlands, GB


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Rated 5 out of 5 stars

I went to the store having had an appalling experience with the 3 telephone service. The store staff couldn’t have been more different. Nat and the other member of staff both went out of their way to... See more

Company replied

Rated 5 out of 5 stars

I had previously spent 40 minutes on the phone talking to a call agent . At this time it was quite confusing as he wanted to sign me up for another company but it was very confusing. I decided to visi... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Kings Lynn

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 143 Norfolk Street, PE30 1AU, Kings Lynn, Midlands, United Kingdom

  • 01553769561

4.9

Excellent

TrustScore 5 out of 5

165 reviews

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4.9

All reviews

(165)

32,489 reviews in the last 12 months

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Rated 5 out of 5 stars

Alfie was amazing and so helpful

May 20, 2026
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

Thanks for this fantastic 5⭐ review, Kerry! We’re thrilled to hear that Alfie provided such excellent support. -Neha

Rated 5 out of 5 stars

Nipped into my local 3 branch after I…

Nipped into my local 3 branch after I didn’t have any service on my SIM card. Sam helped me regain service and made sure I knew all of the offers relevant to me. Recommend this branch to anyone looking to change their supplier.

May 20, 2026
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

Sue, thank you for sharing this. We’re happy Sam was able to restore your service and guide you through the offers relevant to you. Thanks for recommending the branch. -Ayesha

Rated 5 out of 5 stars

Staff very helpful finding very good…

Staff very helpful finding very good deal. Walked out of the store with new devices lots of extras and paying less than when I walked in.

May 20, 2026
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

Hey Carl! We're thrilled to hear you had a great experience with our team. Thank you for the review! 😊 -Veronica

Rated 5 out of 5 stars

Nat in Kingslyn has been amazing

Nat in Kingslyn has been amazing

May 19, 2026
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

Hi Lolo, it’s great to hear Nat in Kingslynn made such a strong impression and delivered an amazing experience. -Shivam

Rated 5 out of 5 stars

Pedro was incredibly helpful and…

Pedro was incredibly helpful and knowledgable. He listened to what we wanted and found us exactly what we were after with no fuss. He made the whole process very easy and straightforward. The store is lucky to have him work there.

May 16, 2026
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

Oh wow, Hayley! Thank you for sharing your thoughts about Pedro. We’re so glad he could guide you along the way, and here’s to many more smiling moments together! 💗 -Kashish

Rated 5 out of 5 stars

Purchase

Came in to buy a contract phone was hesitant going with 3 however Sam listened to all the questions I had and explained everything clearly and thoroughly. Another colleague Pedro also mentioned about the 3 reward with cafe nero very satisfied. Can't fault nothing here deffinatley the best customer service ever.

May 16, 2026
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

Hi Lewy, thanks for such kind words! 🎉 We’re delighted Sam was able to answer your questions and give you a smooth experience. Great to hear Pedro added value by sharing our rewards as well. -Neha

Rated 5 out of 5 stars

Staff very helpful and gave great service 5 plus stars

Staff very helpful and gave great advice on my phone, told about all the plus perks and advantages of going for three,

May 16, 2026
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

Hi Matthew! We always aim to be helpful, and we're thrilled you chose to join us. Welcome aboard, and enjoy all the rewards coming your way! 😇 -Prabhjeet

Rated 5 out of 5 stars

100% brilliant

May 15, 2026
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

Oh wow! That’s what we call fantastic service. We truly appreciate you sharing this with us! ☺️ -Neha

Rated 5 out of 5 stars

Excellent service

Excellent service

May 13, 2026
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

Hey Stephen, it’s wonderful to know your visit was positive and handled with care. Thanks for the review! 🎉 -Neha

Rated 5 out of 5 stars

Great service from Nat

Great service from Nat. Helped me move my number just fine.

May 11, 2026
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

Hey Rimas! We're glad Nat made the number transfer smooth. We appreciate your feedback and hope you enjoy your service with us. -Suhaas

Rated 5 out of 5 stars

Nat has helped us out

Nat has helped us out

May 6, 2026
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

Hi there! We absolutely love hearing this. We’re really glad Nat has given you such excellent support throughout. -Neha

Rated 5 out of 5 stars

Nat and Pedro were brilliant

Nat and Pedro were brilliant

May 2, 2026
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

Woohoo 🎉 Tracie, it is amazing to hear that Nat and Pedro offered such stellar expertise! Wishing you plenty of smiles ahead 😊 -Arvind

Rated 5 out of 5 stars

Great service from Nat

Nat helped me replace my SIM card with no issues at all, he also gave me a great price for devices on the way out to discuss with family.

May 1, 2026
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

Hi Aleksi, we’re glad Nat offered excellent support, ensured everything was resolved, and helped you find a fantastic deal. Thanks for sharing this wonderful 5⭐ review -Maryalex

Rated 5 out of 5 stars

Sam and Nat gave me great service in…

Sam and Nat gave me great service in the 3 Store today!

I came in for help removing my subscription I didn't know what was on my account and they both helped me understand exactly what I was pavingrot and where! They were a credit to 3

Not only that I left knowing I could save some on my broadband too which I will check with my currently supplier and return for! Thank you Nat and Sam!

April 29, 2026
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

Thank you, Valentina. It’s fantastic to hear how clearly Sam and Nat guided you and helped simplify everything around your account. Knowing you left with clarity and even spotted potential savings is exactly the kind of outcome we aim for. 🥰 -Prabhjeet

Rated 5 out of 5 stars

Excellent service as always

Excellent service as always. Nataniel was absolutely brilliant, explained everything very clearly, went through all the options, he was warm, friendly and professional. A credit to a great team.

April 29, 2026
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

Thank you for the wonderful feedback, Hi there! We’re delighted to hear Nataniel gave you such clear guidance and warm, professional support. He’ll be thrilled to know his efforts made such a positive impression. -Shivam

Rated 5 out of 5 stars

Very helpfull staff and thanks to Ben.

Very helpfull staff and thanks to Ben.

April 28, 2026
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

Hey Richard, that’s brilliant! We’re thrilled Ben and our team could assist you so well. Thank you for this amazing 5⭐ review! -Veronica

Rated 5 out of 5 stars

Went Kings Lynn 3 today to switch…

Went Kings Lynn 3 today to switch numbers Nat was very helpful to clear all confusion and helped to choose e-sim .very good customer service

April 21, 2026
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

Bravo, Hima! 🎊 We’re delighted to hear that Nat made your experience truly remarkable. Thank you for sharing such an outstanding ⭐⭐⭐⭐⭐ -Kashish

Rated 5 out of 5 stars

Pedro from kings Lynn was very helpful…

Pedro from kings Lynn was very helpful and made it very easy

April 18, 2026
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

We couldn’t be happier knowing you’re smiling, Kain! Your appreciation of Pedro’s efficiency means so much. What a joy it was to serve you at Kings Lynn! -Ashifa

Rated 5 out of 5 stars

Alfie was amazing as always

Alfie was amazing as always

April 11, 2026
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

Simple, easy, sorted! 🎉✨ We’re hyped Alfie could help you out today, have an awesome week ahead, Heather! 🚀 -Kashish

Rated 5 out of 5 stars

Very good service from nat

Very good service from nat

April 11, 2026
Unprompted review
Three UK - 3Store Kings Lynn logo

Reply from Three UK - 3Store Kings Lynn

Hey Danny, thank you for the lovely 5 ⭐ review! We’re so happy that Nat gave you all the help and support throughout. Wishing you a wonderful day 😊 -Ayesha

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