Three UK - 3Store Leamington Spa Reviews 

82
TrustScore 5 out of 5

4.8

Unit 23, 17 Upper Mall Royal Priors, CV32 4XT Leamington Spa, South, GB


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Rated 5 out of 5 stars

Came in one day to ask a few questions, the assistant (Aiden) was very professional in advising to come back the following day where he sat with us as a trusted advisor to help us find the right plan... See more

Company replied

Rated 5 out of 5 stars

Grayson was courteous, efficient, very helpful and explained my options clearly in minimal time. A grest expetience. They were alsp grest to talk to, interesting and clevet. A great ambassador for The... See more

Company replied

Rated 5 out of 5 stars

Simon and Bea gave me fantastic advice and patient support when helping me buy a new iPhone and in updating my plan today at the Leamington Spa 3 branch. Moved all my apps etc to the new phone and, as... See more

Company replied

Rated 5 out of 5 stars

I visited my Leamington Three store today and was seen by Aiden who was exactly who I needed. He helped me to renew my contract, he helped to sort out my roaming, he helped to sort out a current phone... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Leamington Spa

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 23, 17 Upper Mall Royal Priors, CV32 4XT, Leamington Spa, South, United Kingdom

  • 01926315133

4.8

Excellent

TrustScore 5 out of 5

82 reviews

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4.8

All reviews

(82)

31,792 reviews in the last 12 months

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Rated 5 out of 5 stars

My experience here was fantastic.Simon…

My experience here was fantastic.Simon went through everything thoroughly and was very professional.Pleasant to talk to and I am very happy with my purchase.Thank you

February 17, 2026
Unprompted review
Three UK - 3Store Leamington Spa logo

Reply from Three UK - 3Store Leamington Spa

Thank you for sharing your experience, Lisa. It’s amazing to hear how well Simon supported you and how confidently you left with your new purchase. We truly appreciate your kind words and are thrilled you enjoyed your visit. -Manavata

Rated 5 out of 5 stars

Grayson was extreamly helpful today…

Grayson was extreamly helpful today with selling and setting up my phone. I really appreciated the help. Grayskn was very understanding and patient, talked me through everything.

February 3, 2026
Unprompted review
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Reply from Three UK - 3Store Leamington Spa

🎉 We really appreciate your kind words, James. It’s fantastic to hear Grayson’s support in setting up your phone left such a positive impression. -Shivam

Rated 5 out of 5 stars

Grayson was Very helpful

Grayson was Very helpful, helped two pensioners get our phones sorted. Could not recommend more. Grayson was very patient and understanding, Thank you!

February 3, 2026
Unprompted review
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Reply from Three UK - 3Store Leamington Spa

Hello Mrs Colville! 😊 Grayson’s patience and thoughtful assistance shine through in your experience. It’s wonderful to know you felt so well looked after. Have a fantastic day! 🌼 -Manavata

Rated 5 out of 5 stars

Really happy with the excellent service…

Really happy with the excellent service I have just received from 3 shop Leamington Spa...such a lovely lovely happy enthusiastic lady called Bea served me and fixed my phone! Thankyou 😀

January 31, 2026
Unprompted review
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Reply from Three UK - 3Store Leamington Spa

Julie, it’s great to hear you had such a positive experience in our Leamington Spa store. We’re glad the support you received from Bea helped get your phone working again, and we appreciate you taking the time to let us know. -Afaq

Rated 5 out of 5 stars

Bea was absolutely the best.

Bea was absolutely the best.
Understood our questions and requests very well, was very efficient with responding - and did everything with a beaming smile.
....and when our primary reason was dealt with, Bea led to a second topic that has saved me making another trip to town in two months.
I am genuinely grateful and impressed.
Thank you Bea.

January 24, 2026
Unprompted review
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Reply from Three UK - 3Store Leamington Spa

Hi Bucky, thank you for letting us know about your experience. It’s wonderful to hear how well Bea supported you, from understanding what was needed to helping with something extra that saved another journey. We’re delighted to know the visit left such a positive impression. -Kishan

Rated 5 out of 5 stars

Fantastic customer service from Mike…

Fantastic customer service from Mike and Bea - thank you both so much!

January 17, 2026
Unprompted review
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Reply from Three UK - 3Store Leamington Spa

Hey Kevin, that’s amazing! We’re delighted to hear that Mike and Bea sorted everything for you. Thank you for sharing this wonderful 5⭐ review! -Veronica

Rated 5 out of 5 stars

I was having a bad experience with…

I was having a bad experience with Virgin and wanted advise on changing to 3. Aiden was most helpful, I left with the unit and it was working in an hour! Brilliant!!
Also, a big shout for Bea who helped me with my mobile WiFi.
GREAT SERVICE

January 8, 2026
Unprompted review
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Reply from Three UK - 3Store Leamington Spa

Hi there.

That's great. We're glad to hear that. Thank you for the 5 stars. -Pete

Rated 5 out of 5 stars

Bea was amazing

Bea was amazing. Helped me out with my phone and my apps. Also reduced the price on my contract. Couldn’t recommend her more

January 9, 2026
Unprompted review
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Reply from Three UK - 3Store Leamington Spa

Hey there! We love creating amazing experiences, and we’re happy that Bea could help you with everything you needed. Here’s to a brilliant day filled with positivity! ✨ -Ayesha

Rated 5 out of 5 stars

Bea was brilliant

Bea was brilliant - friendly, helpful, and good with an old customer like me

December 8, 2025
Unprompted review
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Reply from Three UK - 3Store Leamington Spa

Thanks for this amazing 5⭐ review, Alex. We really appreciate you taking the time to send this over to us! Great work Bea 🎉 -Jade

Rated 5 out of 5 stars

Staff were wonderful

Staff were wonderful and looked after me. I’d recommend this store to everyone, they helped set up my phone for me and treated me kindly.

December 3, 2025
Unprompted review
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Reply from Three UK - 3Store Leamington Spa

This is what we like to hear, Marta. Thanks for the 5⭐ review! Great work team 🎉 -Jade

Rated 5 out of 5 stars

great service

simon was very polite, helpful and informative.

November 10, 2025
Unprompted review
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Reply from Three UK - 3Store Leamington Spa

Superb, R H, we're happy that SImon could answer your questions politely and leave you feeling good about your conversation :) -Scott

Rated 5 out of 5 stars

Great experience in the Leamington spa…

Great experience in the Leamington spa store thanks to Grayson. Managed to sort my two phones out with ease

November 8, 2025
Unprompted review
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Reply from Three UK - 3Store Leamington Spa

Hi there.

Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete

Rated 5 out of 5 stars

Grayson was fantastic

Grayson was fantastic - thorough and efficient and with a smile!

November 4, 2025
Unprompted review
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Reply from Three UK - 3Store Leamington Spa

That's ideal, Emma! We're so happy to hear of Grayson's fab service. Thank you for leaving a review :) -Scott

Rated 5 out of 5 stars

Bea was absolutely amazing

Bea was absolutely amazing. She helped out with everything I needed. A credit to the company

November 3, 2025
Unprompted review
Three UK - 3Store Leamington Spa logo

Reply from Three UK - 3Store Leamington Spa

Thanks for this amazing 5⭐ review, Shaun. We really do appreciate you taking the time to send this over! Well done Bea 🎉 -Jade

Rated 5 out of 5 stars

The whole Team are superb especially…

The whole Team are superb especially the manager Mike

November 3, 2025
Unprompted review
Three UK - 3Store Leamington Spa logo

Reply from Three UK - 3Store Leamington Spa

Thanks for this amazing 5⭐ review, Peter. We really do appreciate you taking the time to send this over! Well done Mike and team 🎉 -Jade

Rated 5 out of 5 stars

Great service and advice

Great service and advice. Simon and Aiden were first class

November 2, 2025
Unprompted review
Three UK - 3Store Leamington Spa logo

Reply from Three UK - 3Store Leamington Spa

Hi there, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Aiden was truly exceptional—he went…

Aiden was truly exceptional—he went above and beyond to ensure I had the best experience possible. I initially signed up for 4G home broadband, and he generously upgraded me to 5G at no extra cost. He also took the initiative to review my phone contract, noticed it had expired, and offered me a fantastic new deal.

What impressed me most is I casually mentioned that my phone screen had stopped rotating, and without hesitation, he investigated the issue and fixed it on the spot.

His professionalism, kindness, and efficiency made the whole experience seamless. If I could give more than 5 stars, I absolutely would! Thank you, Aiden—top-tier customer service!

November 2, 2025
Unprompted review
Three UK - 3Store Leamington Spa logo

Reply from Three UK - 3Store Leamington Spa

Thanks for this incredible 5⭐ review, Stefania. We really do appreciate you taking the time to send this over! Great work Aiden 🎉 -Jade

Rated 5 out of 5 stars

Great advice

I went to collect an online order. The team took the time to check my needs, gave me very useful advice, and provided a better-suited package. Thanks!

November 1, 2025
Unprompted review
Three UK - 3Store Leamington Spa logo

Reply from Three UK - 3Store Leamington Spa

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

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