I had an amazing experience at this store! Sami and the store manager were incredibly kind and helpful. I lost my phone, and they immediately stepped in to assist me. They guided me through the best o... See more
Company replied
Location
Switch locationUnit 3.16, Trinity Leeds Shopping Centre, Albion Street, LS1 5AT Leeds, Midlands, GB
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I had an amazing experience with the 3 Mobile team thanks to a wonderful staff member. He was incredibly honest, reliable, and genuine in his effort to help. He speaks excellent English, remains calm... See more
Company replied
Faz in the Trinity Leeds store has been so helpful, extremely thorough getting us the best possible deal for our daughters phone. Can’t recommend enough! His kindness and support have been unmatched a... See more
Company replied
Worked with Sami at the Leeds branch he was very helpful in setting up my new plan and getting my new phone ready he was able to help get me a discount even though there was complications with my ol... See more
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Company details
About Three UK - 3Store Leeds (Trinity)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 3.16, Trinity Leeds Shopping Centre, Albion Street, LS1 5AT, Leeds, Midlands, United Kingdom
- 01132434492
4.9
Excellent
160 reviews
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Very attentive and helpful
Very attentive and helpful. Brilliant customer service
November 19, 2025
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
We're very glad that you've had a pleasant experience, Edilson :) -Scott
He is a very patient seller
He is a very patient seller. I really appreciate the service I received today
November 15, 2025
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Wojciech sorted my new phone
Wojciech sorted my new phone. Nice and easy
November 15, 2025
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Great service
Great service. Eric helped me transfer all my data from my broken phone to my new phone. Very patient and I am greatful
November 10, 2025
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hey Mussie, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John
Been with 3 for as long as I remember
Been with 3 for as long as I remember. Love going to see Anessa, always explains and so helpful
November 3, 2025
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Thanks for this fantastic 5⭐ review, Sue. We really do appreciate you taking the time to send this over! Great work Anessa 🎉 -Jade
Hammaad gave the most excellent…
Hammaad gave the most excellent brilliamt service we could have asked for he saved us nearly 20 pound monthly ans gave us new sim cards and internet box he is great service we reccomemd 3g because of him
October 30, 2025
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Thanks for your feedback, and it's lovely to hear that you enjoyed great customer service and are happy with your new plans. We appreciate you taking the time to share this with us. -Michael
Reply from Three UK - 3Store Leeds (Trinity)
Thank you for your kind review, Jane, we really appreciate it. -Scott
Very noce helpful Add roaming to account
Very noce helpful Add roaming to account
October 18, 2025
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Wontek is damn good he help me out with…
Wontek is damn good he help me out with every thing I’m international student so I fear about to talk but he help me so much he speak so politely humble I recommend to come to wojtek
October 17, 2025
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hey Dipa, we really appreciate you taking the time to leave a 5 star review! We're so glad to hear this has been your experience though. Have a great weekend! -Danni
great customer service from the staff…
great customer service from the staff member. everything quick and easy
October 16, 2025
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
We appreciate the 5* - We know the retail staff will be happy to see this -Maxine
Great experience at the Leeds trinity…
Great experience at the Leeds trinity store, Nick got me a good price on my upgrade and was even able to transfer my contacts across to the new phone
October 16, 2025
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi John, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Hammad- was great helped me with…
Hammad- was great helped me with everything went above and beyond to make sure I had the best deal service was impeccable a very well mannered professional young man
October 16, 2025
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Thanks for your feedback, Omiera, and it's lovely to hear that you enjoyed great customer service from Hammad. We appreciate you taking the time to share this with us. -Michael
Reply from Three UK - 3Store Leeds (Trinity)
We're glad to hear you've had a great experience, Andrew -Maxine
Customer service is great from Hammaad…
Customer service is great from Hammaad always helping and being fast and efficiency
October 13, 2025
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Thanks for your feedback, Muhammad, and it's lovely to hear that you enjoyed great customer service from Hammaad. We appreciate you taking the time to share this with us. -Michael
Nick was just amazing.Great customer…
Nick was just amazing.Great customer service, answered all our questions and doubts, gave us a great deal .Thanks you soon much .
October 9, 2025
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Thanks for your feedback, Morrison, and it's lovely to hear that you enjoyed great customer service from Nick. We appreciate you taking the time to share this with us. -Michael
Staff were very helpful and advised…
Staff were very helpful and advised best options
October 8, 2025
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Thanks for this amazing 5⭐ review, Zarqa. We love to hear it! -Jade
Aneesa was extremely helpful such a…
Aneesa was extremely helpful such a nice lady very very happy with the service provided will be visiting again thanks aneesa your awesome
October 8, 2025
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Thanks for this lovely 5⭐ review, Akosuah. Well done Aneesa 🎉 -Jade
I'm very happy because Hammaad very…
I'm very happy because Hammaad very ferindly and good coustomer service
October 7, 2025
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Thanks for this amazing 5⭐ review, Ali. Well done Hammaad 🎉Keep up the good work! -Jade
Brother hammaad always help us friends…
Brother hammaad always help us friends and we take 4 phones from three because of this brother very good job always
October 6, 2025
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Thanks for this superb 5⭐ review, Umar. Well done hammaad 🎉 -Jade
Hamad was very helpful and upgraded me…
Hamad was very helpful and upgraded me to a plan with roaming and made my life easier when going abroad
October 2, 2025
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
That's awesome to hear, Dorothy -Maxine
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