I had an amazing experience at this store! Sami and the store manager were incredibly kind and helpful. I lost my phone, and they immediately stepped in to assist me. They guided me through the best o... See more
Company replied
Location
Switch locationUnit 3.16, Trinity Leeds Shopping Centre, Albion Street, LS1 5AT Leeds, Midlands, GB
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See what reviewers are saying
I had an amazing experience with the 3 Mobile team thanks to a wonderful staff member. He was incredibly honest, reliable, and genuine in his effort to help. He speaks excellent English, remains calm... See more
Company replied
Faz in the Trinity Leeds store has been so helpful, extremely thorough getting us the best possible deal for our daughters phone. Can’t recommend enough! His kindness and support have been unmatched a... See more
Company replied
Worked with Sami at the Leeds branch he was very helpful in setting up my new plan and getting my new phone ready he was able to help get me a discount even though there was complications with my ol... See more
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Company details
About Three UK - 3Store Leeds (Trinity)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 3.16, Trinity Leeds Shopping Centre, Albion Street, LS1 5AT, Leeds, Midlands, United Kingdom
- 01132434492
4.9
Excellent
160 reviews
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Exceptional service
Exceptional service, and an excellent salesperson.
January 8, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
That means a lot to us, Charles :) Thanks for writing an amazing review -Scott
Sami saved my day thank you so much…
Sami saved my day thank you so much absolute star
January 8, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Carolyn, we’re overjoyed to hear that Sami turned your day around and made everything easier. Wishing you smooth and happy moments ahead! 😊 -Ayesha
Reply from Three UK - 3Store Leeds (Trinity)
Hello Umar! We absolutely love hearing this! 🎉 Voytek is truly exceptional. Thank you for your feedback, it means a lot! ☺️ -Kashish
Today I went to store and I have had a…
Today I went to store and I have had a couple of questions. The person who helped me with my questions called Erick was very helpful and polite, he answered all my questions patiently and I am so happy with the service he provided. Thank you Erick and I wish you very happy new year.
January 5, 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi Ahmad, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Reply from Three UK - 3Store Leeds (Trinity)
Hi Dorcas! 🎉 We’re thrilled to hear you had such a positive experience with us. It’s brilliant to know you’re happy with the quality of support you received. Thank you for the fantastic 5 ⭐ review! -Kishan
Reply from Three UK - 3Store Leeds (Trinity)
Hi Albert, we truly appreciate your 5 ⭐ review. It’s fantastic to hear you had a wonderful experience. -Arvind
Sami was amazing and super helpful
Sami was amazing and super helpful
December 16, 2025
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
We're pleased that Sami's support was excellent, Abimbola. Thanks for an awesome review :) -Scott
Hammaad gave good service we take two…
Hammaad gave good service we take two SIM card for phone and internet boxe for house
December 6, 2025
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Reply from Three UK - 3Store Leeds (Trinity)
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Very good service from brother Hammaad…
Very good service from brother Hammaad again every time thank you brother
December 6, 2025
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Hammaad is good man,we take many lines…
Hammaad is good man,we take many lines with brother always look after us today we take 3 new lines very good service every time.
December 6, 2025
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Extremely good experience with Hammaad
December 6, 2025
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi.
Thanks! Your review is really appreciated. -Pete
Helpful service
Wojtek was very helpful today, helping a clueless me upgrade my dying old phone, thank you
December 3, 2025
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi Francis, we're so glad to hear this was your experience with Wojtek, well certainly get this passed on! -John
Professionally kind and respectful.
December 3, 2025
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
That's amazing, thank you for that, we do appreciate it! -Scott
It was great
It was great, the in person explained me everything correctly and perfectly. All thank to Wojciech. He was good at his service
November 28, 2025
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Nick and Aneesa were very…
Nick and Aneesa were very helpful+profesional.Am always happy when in 3 at Trinity.5 out 5.
November 27, 2025
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi David, we're so glad this was the experience you got from Nick and Aneesa, we'll for sure pass this feedback on! -John
Reply from Three UK - 3Store Leeds (Trinity)
Hey Sojal, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Fantastic experience today
Fantastic experience today , Sariah was fantastic and all my needs met , left happy
November 20, 2025
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Thanks for this fantastic 5⭐ review, Oluwatomilola. We really appreciate you taking the time to send this over! Well done Sariah 👏 -Jade
Wojtek was a great and kindful guide…
Wojtek was a great and kindful guide for our experience with 3
November 19, 2025
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Thanks for your feedback, Hoshang, and it's lovely to hear that you enjoyed great customer service from Wojtek. We appreciate you taking the time to share this with us. -Michael
Very attentive and helpful
Very attentive and helpful. Brilliant customer service
November 19, 2025
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
We're very glad that you've had a pleasant experience, Edilson :) -Scott
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