Matt was really helpful and made changing my phone and package so easy. Everything was explained in a very straightforward way, checking my understanding. There was no pressure whatsoever, and I'm de... See more
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Much better than my experience with Vodafone grosvenor, Staff at 3 the branch were absolutely amazing. Im a long time user of 3 and the merger has caused me so many problems at the Vodafone store! So... See more
Company replied
Great experience in Three today. Olivia made excellent recommendations and could not have been more professional and helpful. She even helped me transfer all my data across to my new phone. Could not... See more
Company replied
The staff at Macclesfield were absolutely great. Lots of advice. Friendly and didnt make me feel stupid at the age of 75. They also sorted out a problem and rectified a bill we had being paying for... See more
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Company details
About Three UK - 3Store Macclesfield
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
27/29 Market Place, SK10 1DY, Macclesfield, Midlands, United Kingdom
- 01625440497
4.8
Excellent
47 reviews
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Stephen top very good best yet
January 16, 2026
Unprompted review
Reply from Three UK - 3Store Macclesfield
Christopher, thank you for this lovely feedback! So glad Stephen delivered excellent support. Have a fantastic day! -Veronica
Staff were very helpful.
Matt was very helpful and very patient. He solved my issues quickly. Would recommend popping into Three store in Macclesfield if you need a hand with anything.
December 27, 2025
Unprompted review
Reply from Three UK - 3Store Macclesfield
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
Great service from Dale
Great service from Dale. Always excellent and very helpful
when i visit the store to upgrade.
December 5, 2025
Unprompted review
Reply from Three UK - 3Store Macclesfield
Thanks for the 5* review! We appreciate your feedback -Maxine
Mark
Great service, I had a tech issue I could not resolve but the guys in store got it fixed in no time, thanks!
November 10, 2025
Unprompted review
Reply from Three UK - 3Store Macclesfield
That's epic, Mark! We're glad the team in store sorted it out and resolved any inconvenience :) -Scott
Amazing Service
I have been a longstanding customer of Three because of the guys in the Macclesfield store, Matt has been brilliant over the years and always gone out of his way to support me with any tech issues. Brilliant service. Thank you
November 6, 2025
Unprompted review
Reply from Three UK - 3Store Macclesfield
We love that, Joseph. Huge thank you for writing a review and letting us know about the great service from Matt and all the Macclesfield store team. :) -Scott
I bought a new phone and the team in…
I bought a new phone and the team in Macclesfield helped me set it up and explain how to use it, great service, thank you so much
November 6, 2025
Unprompted review
Reply from Three UK - 3Store Macclesfield
Thanks for your feedback, Carol, and it's lovely to hear that you enjoyed great customer service from the Macclesfield store team. We appreciate you taking the time to share this with us. -Michael
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