I visited the Three store in Maidenhead after my local High Wycombe store closed, and I had a great experience. The store was clean, tidy and welcoming, and the customer service was excellent from... See more
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The best experience i could possibly have had. Alishba was excellent, so very helpful in every way
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I just signed up on a SIM only plan of 8 GB for one month. I’ve already used half the allowance in one week. I went to the store today to ask if I could change my plan. I was told I had to wait 90... See more
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Today I visited Three store and I had a wonderful assistance from Mohammed, one of the staff. His dedication, kindness and support was outstanding. I would like to thank him for everything. Nothi... See more
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Company details
About Three UK - 3Store Maidenhead High Street
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
76-78 High Street, SL6 1PY, Maidenhead, South, United Kingdom
- 01628628380
4.5
Excellent
29 reviews
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The best experience i could possibly…
The best experience i could possibly have had. Alishba was excellent, so very helpful in every way
July 28, 2026
Unprompted review
Reply from Three UK - 3Store Maidenhead High Street
Hi there, thank you for sharing your feedback. We’re glad Alishba made your experience a positive one and provided support that stood out. — Three Social Media Team
Outstanding Customer Service at Three Maidenhead
I visited the Three store in Maidenhead after my local High Wycombe store closed, and I had a great experience. The store was clean, tidy and welcoming, and the customer service was excellent from start to finish.
The advisor who helped me was friendly, knowledgeable and took the time to explain everything clearly. I left with both a broadband package and a SIM, and the whole process was quick and straightforward.
Overall, a much better experience than I had previously. I’d definitely recommend the Maidenhead Three store to anyone looking for great service. Thank you!
July 27, 2026
Unprompted review
Reply from Three UK - 3Store Maidenhead High Street
Hi there, thank you for sharing this amazing 5⭐ review! We’re delighted to hear the Maidenhead store gave you such a clear, welcoming and efficient experience. It’s great to know the team made everything straightforward with your broadband and SIM.
Three Social Media Team
Sim only plan
I just signed up on a SIM only plan of 8 GB for one month. I’ve already used half the allowance in one week. I went to the store today to ask if I could change my plan. I was told I had to wait 90 days to do so.
The shop assistant didn’t even show me how to use low data on mobile data roaming. Very disappointed!
Would I recommend this particular Mobile network? Not so sure!
July 11, 2026
Unprompted review
Reply from Three UK - 3Store Maidenhead High Street
Hi Brian, thanks for taking the time to share your experience. We’re sorry to hear the plan isn’t meeting your needs and that your visit didn’t give you the support you expected. Please connect with us at https://bit.ly/3C43TKN so we can look into this further. Our team is available Monday to Friday from 8 AM to 10 PM, and on weekends from 9 AM to 8 PM. 😊
I visited the Maidenhead store…
I visited the Maidenhead store the other day. Alishba was really helpful and approachable. She explained things really well and I would recommend.
June 22, 2026
Unprompted review
Reply from Three UK - 3Store Maidenhead High Street
Thanks for sharing your experience, Shahanaz ⭐. We’re thrilled Alishba gave you such excellent support and helped make things clearer 👏. — Three Social Media Team
Been a 3 customer for years
Been a 3 customer for years, went to Maidenhead store to get 3 new phones for my family. Zara was sooooo helpful and got me the best possible deal for our needs. Great service!!!
June 14, 2026
Unprompted review
Reply from Three UK - 3Store Maidenhead High Street
Amazing! We’re thrilled to hear that your visit to our Maidenhead store went so well and that Zara was able to find the perfect deals for you and your family. It’s wonderful to know her support made the whole experience so easy. -Prabhjeet
I received excellent customer service
I received excellent customer service. The advisor was friendly, professional, and very helpful. They listened carefully to my concerns and resolved my issue quickly. I am very satisfied with the support I received and appreciate their patience and efficiency.
June 13, 2026
Unprompted review
Reply from Three UK - 3Store Maidenhead High Street
Hi Ranifa. Thank you for taking the time to share your feedback. We are really glad to hear that our advisor listened carefully to your concerns and resolved everything for you so quickly and efficiently. -Shivam
Great service
Very helpful people in the Maidenhead branch. Great service
May 30, 2026
Unprompted review
Reply from Three UK - 3Store Maidenhead High Street
Hi there 👋 Your shout-out means a lot. We're thrilled our Maidenhead branch shared their prompt courtesy and stellar insights to deliver a flawless experience. -Arvind
5* Service from the Three team in…
5* Service from the Three team in Maidenhead
May 29, 2026
Unprompted review
Reply from Three UK - 3Store Maidenhead High Street
Hi MS, thank you for your review. We’re pleased to know the Maidenhead team delivered the level of service you expected. Your feedback means a lot to us. -Ayesha
Good service by rommie
May 28, 2026
Unprompted review
Reply from Three UK - 3Store Maidenhead High Street
Thank you for the great feedback, Anish! It’s wonderful to know Rommie looked after you so well. 😊 -Neha
My phone has not worked since I got with 3
I've had my phone for 3 months. It wont work. I cannot make calls - the line breaks, people sound like robots. The internet never works, sat-nav fails and watsapp wont sent messages. The only time my phone works is when I'm at home calling or messaging on my wifi. I have spoken to chat, twice, gone through a mountain of do this do that to my phone, tried a new sim and still, the phone only works when i'm 2 meters away from the 5g tower. I have another phone with EE and it works perfectly. Today I am going to the 3 store and will be terminating my contact asap.
May 5, 2026
Unprompted review
Reply from Three UK - 3Store Maidenhead High Street
Hi Adele. We completely understand how important reliable service is and how upsetting this situation must be for you. You can check the current coverage and network status in your area by entering your postcode here: https://bit.ly/2ThkuKd. This will show if any local issues are affecting your service. If everything looks normal or the problem has been ongoing for a while, and as we are unable to discuss account details here, we ask that you chat with us so we can go through what needs to be done. The best next step is to reach out to our chat support team here: https://bit.ly/3C43TKN. Live chat is available Monday to Friday from 8 am to 10 pm and on weekends from 9 am to 8 pm -Manavata
It was a really good experience at the…
It was a really good experience at the Maidenhead Three franchise. The people at the shop are really professional and know how to deal with customers. Great purchase. Would go again🙂.
April 24, 2026
Unprompted review
Reply from Three UK - 3Store Maidenhead High Street
Hi AbdulRehman, thanks for taking the time to leave a review. It’s great to hear you had such a positive visit at our Maidenhead store and felt well looked after by the team. We’re really pleased everything went smoothly and that you left happy with your purchase. -Shivam
5 stars for the Maidenhead Three store
5 stars for the Maidenhead Three store! Super helpful staff who sorted my broadband setup in-store. Everything worked straight away at home—thanks for the excellent service!
April 13, 2026
Unprompted review
Reply from Three UK - 3Store Maidenhead High Street
A perfect score 😍, with your satisfaction as our top priority. At our Maidenhead store, the team has a gift for turning ordinary visits into moments of ease and joy. We’re excited to welcome you back and deliver brilliance again. -Ashifa
Reply from Three UK - 3Store Maidenhead High Street
Hi Rudolph, thanks for taking the time to leave a review. We’re really pleased to hear you had a good experience with our service. -Shivam
Came into Three for help with my phone…
Came into Three for help with my phone and had a really great experience. The staff were friendly and helpful, especially Zahra, who went above and beyond to sort everything out. Really appreciated the service!
March 18, 2026
Unprompted review
Reply from Three UK - 3Store Maidenhead High Street
Hi Aliza, it’s great to hear you had such a positive visit. We know how much of a relief it is to get your phone sorted, so we’re glad the team and especially Zahra could step in and help. We really appreciate you sharing this with us and choosing Three. -Kishan
Reply from Three UK - 3Store Maidenhead High Street
Boris, we’re delighted our team’s supportive approach made your experience so positive. Wishing you a fantastic day ahead! -Suhaas
Today I visited Three store and I had a…
Today I visited Three store and I had a wonderful assistance from Mohammed, one of the staff.
His dedication, kindness and support was outstanding.
I would like to thank him for everything.
Nothing was problematic for him and he kindly even gave his own advice on few things.
Excellent person.
Kinga
March 15, 2026
Unprompted review
Reply from Three UK - 3Store Maidenhead High Street
Wow, Kinga! It feels incredible to know that Mohammed at our store made everything seamless and ensured a smooth experience. Thank you for choosing us and for sharing your feedback. 😊 -Neha
I had a really good experience at Three…
I had a really good experience at Three thanks to Zahra. She was very friendly, patient, and helpful throughout the whole process. She explained all the options clearly and made sure I understood everything before making a decision. Her customer service was excellent and she made the visit smooth and stress-free. Thank you, Zahra, for your great help — a great representative for Three!
February 18, 2026
Unprompted review
Reply from Three UK - 3Store Maidenhead High Street
Hi there! Amazing to hear, and we love this energy. We’re really happy Zahra made everything easy and clear for you. She’ll be happy to know you had such a smooth visit. ⭐🥰 -Ayesha
Great service helped me set up my new…
Great service helped me set up my new phone
February 17, 2026
Unprompted review
Reply from Three UK - 3Store Maidenhead High Street
Thanks for sharing, 🎉 Ernest! Our team clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. Enjoy your new phone! 🥰 -Kashish
Excellent customer service
Romil was absolutely brilliant. He was incredibly helpful, patient, and knowledgeable, and made the whole experience in the Three store smooth and stress-free. He took the time to explain everything clearly and made sure I was fully sorted before I left. Excellent customer service - a real credit to the store!
January 19, 2026
Unprompted review
Reply from Three UK - 3Store Maidenhead High Street
That's incredible, E x, we're delighted Romil gave you the high level of service you deserve. Thanks for writing this comprehensive and glowing review. We appreciate you :) -Scott
Great service
I visited the Three store in Maidenhead while on holiday and needed a SIM card. The setup was quick and easy, and the advisor was really helpful. He suggested a few SIM options and, after I told him I’d be in the UK for three weeks, helped me pick the best one. Great service and very friendly staff
January 18, 2026
Unprompted review
Reply from Three UK - 3Store Maidenhead High Street
Hi Dylan, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
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