Three UK - 3Store Maidenhead High Street Reviews 

30
TrustScore 4.5 out of 5

4.5

76-78 High Street, SL6 1PY Maidenhead, South, GB


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Rated 5 out of 5 stars

I visited the Three store in Maidenhead after my local High Wycombe store closed, and I had a great experience. The store was clean, tidy and welcoming, and the customer service was excellent from... See more

Company replied

Rated 5 out of 5 stars

The customer service was excellent! Extremely happy with how my visit went. Lish was very helpful and very efficient!

Company replied

Rated 2 out of 5 stars

I just signed up on a SIM only plan of 8 GB for one month. I’ve already used half the allowance in one week. I went to the store today to ask if I could change my plan. I was told I had to wait 90... See more

Company replied

Rated 5 out of 5 stars

Today I visited Three store and I had a wonderful assistance from Mohammed, one of the staff. His dedication, kindness and support was outstanding. I would like to thank him for everything. Nothi... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Maidenhead High Street

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 76-78 High Street, SL6 1PY, Maidenhead, South, United Kingdom

  • 01628628380

4.5

Excellent

TrustScore 4.5 out of 5

30 reviews

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4.5

All reviews

(30)

32,204 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent customer service

Romil was absolutely brilliant. He was incredibly helpful, patient, and knowledgeable, and made the whole experience in the Three store smooth and stress-free. He took the time to explain everything clearly and made sure I was fully sorted before I left. Excellent customer service - a real credit to the store!

January 19, 2026
Unprompted review
Three UK - 3Store Maidenhead High Street logo

Reply from Three UK - 3Store Maidenhead High Street

That's incredible, E x, we're delighted Romil gave you the high level of service you deserve. Thanks for writing this comprehensive and glowing review. We appreciate you :) -Scott

Rated 5 out of 5 stars

Great service

I visited the Three store in Maidenhead while on holiday and needed a SIM card. The setup was quick and easy, and the advisor was really helpful. He suggested a few SIM options and, after I told him I’d be in the UK for three weeks, helped me pick the best one. Great service and very friendly staff

January 18, 2026
Unprompted review
Three UK - 3Store Maidenhead High Street logo

Reply from Three UK - 3Store Maidenhead High Street

Hi Dylan, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Friendly and helpful staff

I visited the Three store to upgrade my phone contract and the whole process was very smooth. The staff were helpful, friendly, and explained everything clearly. Very happy with the service and would definitely recommend this store.

January 7, 2026
Unprompted review
Three UK - 3Store Maidenhead High Street logo

Reply from Three UK - 3Store Maidenhead High Street

Hi Raj, we're so happy to hear this was your experience at the Three store for your upgrade, we'll pass this feedback on! -John

Rated 5 out of 5 stars

Very good service

Very good service

December 24, 2025
Unprompted review
Three UK - 3Store Maidenhead High Street logo

Reply from Three UK - 3Store Maidenhead High Street

Thanks for this fantastic 5 ⭐ review, Hamed! We absolutely love hearing this. Hope you have a wonderful day 😊 -Kashish

Rated 5 out of 5 stars

Everyone in the shop is so helpful

Everyone in the shop is so helpful, knowledgable and friendly! I always recommend my family to come to this store, always a smooth process for me.

December 14, 2025
Unprompted review
Three UK - 3Store Maidenhead High Street logo

Reply from Three UK - 3Store Maidenhead High Street

Yay Ella! Your message truly made us smile. Knowing that you consistently enjoy a smooth experience and find our team helpful and friendly is the best compliment we could ask for. Thank you for taking the time to leave such an amazing 5 ⭐ review! -Ashifa

Rated 5 out of 5 stars

I went to the store and the staff were…

I went to the store and the staff were very friendly. I went to renew my contract because my phone was getting slow. They helped me transfer all my data to the new phone.

December 8, 2025
Unprompted review
Three UK - 3Store Maidenhead High Street logo

Reply from Three UK - 3Store Maidenhead High Street

Thanks for the 5* review. We're glad to hear you've had a wonderful encounter with our retail staff. I'm sure they'll be thrilled to see this -Maxine

Rated 5 out of 5 stars

Very friendly and helpful staff got my…

Very friendly and helpful staff got my new phone helped me set it up and start using it

November 13, 2025
Unprompted review
Three UK - 3Store Maidenhead High Street logo

Reply from Three UK - 3Store Maidenhead High Street

Hey Omar 👋

Thanks for this fantastic 5⭐ review. We really do appreciate it! Have a great day 😊 -Jade

Rated 5 out of 5 stars

Very knowledgeable and helpful.

Very knowledgeable and helpful.

November 11, 2025
Unprompted review
Three UK - 3Store Maidenhead High Street logo

Reply from Three UK - 3Store Maidenhead High Street

Thanks for this fantastic 5⭐ review. We really do appreciate it! Have a great day 😊 -Jade

Rated 5 out of 5 stars

Friendly service

I had a great experience at the Maidenhead Three store! The staff were really friendly, welcoming, and took the time to help me with everything I needed. It’s refreshing to meet a team that genuinely cares about their customers. Highly recommend!

November 4, 2025
Unprompted review
Three UK - 3Store Maidenhead High Street logo

Reply from Three UK - 3Store Maidenhead High Street

Thanks for this fantastic 5⭐ review, Romana. We really do appreciate it! Have a great day 😊 -Jade

Rated 5 out of 5 stars

Three store always here for support

Three store always here for support. As an elderly gentleman who does not like technology these guys are always on hand to support me in everything even though i dont have a sim or phone contract.I am not a fan of the company as they keep wanting me to make an account but the people in the store are helpful

November 11, 2025
Unprompted review
Three UK - 3Store Maidenhead High Street logo

Reply from Three UK - 3Store Maidenhead High Street

Hello Geoff, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

I had a really great experience at the…

I had a really great experience at the Maidenhead Three store! Romil was very friendly, professional, and patient. I’m really useless with new technology and phones, but he made everything so easy for me. He set up my new phone, transferred all my data, and made sure everything was working perfectly before I left. Excellent customer service — thank you,

November 3, 2025
Unprompted review
Three UK - 3Store Maidenhead High Street logo

Reply from Three UK - 3Store Maidenhead High Street

Thanks for this fantastic 5⭐ review, Lorraine. We really do appreciate you taking the time to send this over! Great work Romil 🎉 -Jade

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