Was served today by Saao—what a wonderful soul! He was incredibly polite and never pushy in any way. He sorted us out with the best deal, and the whole process was quick and smooth. Very knowledgeab... See more
Company replied
Unit 51, Peel Avenue, Trafford Centre, M17 8AA Manchester, North, GB
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Was served today by Saao—what a wonderful soul! He was incredibly polite and never pushy in any way. He sorted us out with the best deal, and the whole process was quick and smooth. Very knowledgeab... See more
Company replied
Eesa sorted out two new SIMs and contracts, explaining everything that we needed to know, plus kept our existing numbers in super quick time and no drama. Marvellous 🤩 thank you Eesa 👍
Company replied
I took out a broadband monthly rolling contract with Three in February 26 and have been impressed with excellent connectivity and download speeds!! I decided to upgrade to a fixed 12 month contract so... See more
Company replied
Abz was very accommodating to both me and my mum. I have been having trouble with my phone and roaming abroad for years and in 20 minutes he has fixed every issue I’ve had and explained exactly what I... See more
Company replied
Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Written by the company

Unit 51, Peel Avenue, Trafford Centre, M17 8AA, Manchester, North, United Kingdom
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Reply from Three UK - 3Store Manc. (Trafford Ctr)
Sean was very helpful and great he is an amazing customer advisor definitely needs a promotion

Reply from Three UK - 3Store Manc. (Trafford Ctr)

Reply from Three UK - 3Store Manc. (Trafford Ctr)
Costume service is brilliant everyone off the stuff there is amazing very highly recommend going to the Trafford centre three shop

Reply from Three UK - 3Store Manc. (Trafford Ctr)
Ibrahim was brilliant. He took time to explain everything to us

Reply from Three UK - 3Store Manc. (Trafford Ctr)
The service given by Eesa was very professional and straight to the point. He had given many options that are available and went out his way to get the best deal.

Reply from Three UK - 3Store Manc. (Trafford Ctr)
I had a fantastic experience with Tasha! She was incredibly friendly and helpful, taking the time to move me from a month-to-month contract to a yearly one. She ended up saving me £10 a month, which adds up to a massive £120 a year. Truly excellent service!

Reply from Three UK - 3Store Manc. (Trafford Ctr)
Wonderful experience in the Trafford Centre Three Shop today. Excellent support from Anil with all my questions and requirements. A huge thank you for going the extra mile to help.

Reply from Three UK - 3Store Manc. (Trafford Ctr)
Amaan was extremely helpful especially as we are 69 and not too techy
Very friendly polite share all information so we could choose

Reply from Three UK - 3Store Manc. (Trafford Ctr)
Amazing customer service from Saad! Very helpful and informative. An asset to the store! Thanks

Reply from Three UK - 3Store Manc. (Trafford Ctr)
Amaan was brilliant, very knowledgeable and helpful. Made everything easy and quick

Reply from Three UK - 3Store Manc. (Trafford Ctr)
Fantastic customer service. Knowledgeable and friendly.
SAHIL successfully transfered my data to my new phone

Reply from Three UK - 3Store Manc. (Trafford Ctr)
I would recommend three person call Sean was very helpful and went beyond thank you so much

Reply from Three UK - 3Store Manc. (Trafford Ctr)
Sean was amazing and very helpful. He really listened and found the best deal for us.

Reply from Three UK - 3Store Manc. (Trafford Ctr)

Reply from Three UK - 3Store Manc. (Trafford Ctr)

Reply from Three UK - 3Store Manc. (Trafford Ctr)
Amaan was extremely helpful and informative, customer skills amazing will revisit in June when another contract due to end made the whole process so easy relaxed atmosphere thank you

Reply from Three UK - 3Store Manc. (Trafford Ctr)
Eesa was very helpful with my queries and managed to deal with 2 issues very professionally and in a great time. Thank you Eesa.

Reply from Three UK - 3Store Manc. (Trafford Ctr)
Nice experience buying broadband with Anil, very polite and cooperative with our order of 3G broadband, will use again

Reply from Three UK - 3Store Manc. (Trafford Ctr)
Adam was a great help this evening. Thankyou

Reply from Three UK - 3Store Manc. (Trafford Ctr)
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