Three UK - 3Store Manc. (Trafford Ctr) Reviews 

150
TrustScore 5 out of 5

4.8

Unit 51, Peel Avenue, Trafford Centre, M17 8AA Manchester, North, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Was served today by Saao—what a wonderful soul! He was incredibly polite and never pushy in any way. He sorted us out with the best deal, and the whole process was quick and smooth. Very knowledgeab... See more

Company replied

Rated 5 out of 5 stars

Eesa sorted out two new SIMs and contracts, explaining everything that we needed to know, plus kept our existing numbers in super quick time and no drama. Marvellous 🤩 thank you Eesa 👍

Company replied

Rated 5 out of 5 stars

I took out a broadband monthly rolling contract with Three in February 26 and have been impressed with excellent connectivity and download speeds!! I decided to upgrade to a fixed 12 month contract so... See more

Company replied

Rated 5 out of 5 stars

Abz was very accommodating to both me and my mum. I have been having trouble with my phone and roaming abroad for years and in 20 minutes he has fixed every issue I’ve had and explained exactly what I... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Manc. (Trafford Ctr)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 51, Peel Avenue, Trafford Centre, M17 8AA, Manchester, North, United Kingdom

  • 01617473945

4.8

Excellent

TrustScore 5 out of 5

150 reviews

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4.8

All reviews

(150)

30,573 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick

Quick, and friendly service. Collected an order I put through online, and ended up getting a better deal than if I just had it delivered.

January 15, 2026
Unprompted review
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

Thanks for an awesome review, it means the world to us. We're delighted you found it rewarding and convenient to pick up your order in-store :) -Scott

Rated 5 out of 5 stars

MIZ WAS AMAZING!

January 14, 2026
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

Hi Martha, we appreciate your kind words about Miz. Thank you for taking the time to leave such a great review. -Neha

Rated 5 out of 5 stars

Great service. Great deals!

Quick, great service. Sean knew what he was talking about and gave us a great deal on three lines. I guess I’m in the 3 family now. Cheers Sean.

January 14, 2026
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

Hey Tee, that’s impressive! We’re thrilled to hear Sean helped you have such a positive experience, and we’re glad to have you with us. Thank you for sharing this amazing 5⭐ review! -Veronica

Rated 5 out of 5 stars

Miz was excellent

Miz was excellent! I always come back to Three Trafford

January 13, 2026
Unprompted review
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

Thanks for the awesome review! We’re glad to hear that Miz at our store provided such welcoming and helpful service. Hope you have an amazing day ahead. 😊 -Manavata

Rated 5 out of 5 stars

Good service

Good service. Best deal compared to o2

January 12, 2026
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

This is what we like to hear, Hawarun 😊 Thanks for taking the time to share your 5⭐ review with us! -Jade

Rated 5 out of 5 stars

Agent who dealt with my case was…

Agent who dealt with my case was extremely patient and supportive with me and went out of his way to help answer any questions I had.

January 12, 2026
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

Hey.

Thanks! Your review is really appreciated. -Pete

Rated 5 out of 5 stars

Satisfied with the communication and…

Satisfied with the communication and his services. He explained everything very well and that was very helpful to me. #Adam

January 8, 2026
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

Hey Hasnain, that’s brilliant! Adam really made your day, and we couldn’t be happier. Thank you for taking the time to leave us a 5⭐ review! -Neha

Rated 5 out of 5 stars

Amazing and fantastic ..Gemma and Miz…

Amazing and fantastic ..Gemma and Miz were amazing

January 7, 2026
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine

Rated 5 out of 5 stars

Miz was excellent

Miz was excellent! Would defiantly recommend.

January 7, 2026
Unprompted review
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

That’s brilliant to hear, Burbs! 🎉 We’re thrilled to know you had a positive experience and that our colleague made such a great impression on you. We really appreciate you sharing these kind words and for the 5 ⭐ review! -Kishan

Rated 5 out of 5 stars

The staff in store were very friendly…

The staff in store were very friendly and made me feel very welcome. They showed a genuine interest in helping me to find the best deal and pht

January 6, 2026
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

Hi Gary, this is what we love hearing from our customers, we're so happy to hear the staff in store was there to help you and most importantly make you feel welcome, we'll get your feedback passed on! -John

Rated 5 out of 5 stars

Tasha was fantastic today

Tasha was fantastic today! She helped me sort an issue with my google maps and even helped me update my phone. Thank you! Brilliant service

January 6, 2026
Unprompted review
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

Hi Patricia, we're so glad to hear Tasha got your google maps sorted and updated your phone, we'll get your feedback passed on! -John

Rated 5 out of 5 stars

Customer Service

Fantastic Service provided by Miz. Fully understood my several requirements re my devices and need. Dealt with them in an extremely efficient manner well done

January 6, 2026
Unprompted review
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

Hey Terence, thanks so much for taking the time to feed this back. We’re delighted to know Miz made your experience remarkable. Your feedback is truly appreciated. -Manavata

Rated 5 out of 5 stars

Broadband and mobile data package

Abid was extremely helpful, taking his time to go through my innumerable queries and recommending the best product as per our requirements. Have previously been attended by him on multiple occasions and he has always exceeded expectations

January 2, 2026
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

Hi there.

Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete

Rated 1 out of 5 stars

High termination fee

High termination fee, asking for 500 pound.

January 1, 2026
Unprompted review
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

Hey Eldhose, we're sorry to hear you're looking into cancelling your plan. We’d like to learn more about the reason for ending your contract and see how we can make things right. Please reach out to us at https://bit.ly/3C43TKN so we can review your account and find the best possible solution for you. -Arvind

Rated 5 out of 5 stars

More than a decade with 3 network

I've been a loyal 3network customer for over ten years, and my recent experience at the Trafford Centre store reaffirmed why.

The team there are consistently professional and helpful. We were assisted by Sean, who provided exceptional service to myself and my husband.

Sean took the time to understand our lifestyle and travel needs. He found us the most practical and suitable deal for going abroad, offering genuinely helpful advice. As we had our toddler with us, I was expecting a stressful visit, but Sean made the entire process seamless and easy.

Thank you, Sean! You are a true credit to the team! Your commendable performance and customer care will surely take you far in your career.

December 10, 2025
Unprompted review
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

We're pleased that Sean was attentive and focused on finding a contact that would give you the best value for money, and keep you connected. We hope you and your family enjoy your trip abroad, and that you all have a lovely Christmas, Angel :) -Scott

Rated 5 out of 5 stars

Excellent advice thanks Sean of 3

Excellent advice. Hopefully all problems resolved. Many thanks

December 11, 2025
Unprompted review
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

We hope so too, Jeff. If anything else comes up you know you can reach out and we'll always be happy to give it a look. Thanks for a great review :) -Scott

Rated 5 out of 5 stars

Served by a gentleman called sean

Served by a gentleman called sean. I went in to upgrade my sons phone. And ended up upgrading my phone at the same time. Sean is an exceptional member of staff who is an asset to the team. 1st class service.

December 11, 2025
Unprompted review
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

Thanks for this fantastic 5⭐ review, Tony. This is what we love to hear! 🥰 -Jade

Rated 5 out of 5 stars

Sean Trafford

Sean in the Trafford branch was very helpful with the entire part of of our time in the store. Explained the sim promotions really well and has a bright and engaging personality.

December 11, 2025
Unprompted review
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

Hi Ethan, Thank you for 5 ⭐️ review! It’s great to hear your visit to our Trafford branch went really well and that Sean was able to clearly walk you through the available sim options. -Kishan

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