Three UK - 3Store Manc. (Trafford Ctr) Reviews 

150
TrustScore 5 out of 5

4.8

Unit 51, Peel Avenue, Trafford Centre, M17 8AA Manchester, North, GB


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Rated 5 out of 5 stars

Was served today by Saao—what a wonderful soul! He was incredibly polite and never pushy in any way. He sorted us out with the best deal, and the whole process was quick and smooth. Very knowledgeab... See more

Company replied

Rated 5 out of 5 stars

Eesa sorted out two new SIMs and contracts, explaining everything that we needed to know, plus kept our existing numbers in super quick time and no drama. Marvellous 🤩 thank you Eesa 👍

Company replied

Rated 5 out of 5 stars

I took out a broadband monthly rolling contract with Three in February 26 and have been impressed with excellent connectivity and download speeds!! I decided to upgrade to a fixed 12 month contract so... See more

Company replied

Rated 5 out of 5 stars

Abz was very accommodating to both me and my mum. I have been having trouble with my phone and roaming abroad for years and in 20 minutes he has fixed every issue I’ve had and explained exactly what I... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Manc. (Trafford Ctr)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 51, Peel Avenue, Trafford Centre, M17 8AA, Manchester, North, United Kingdom

  • 01617473945

4.8

Excellent

TrustScore 5 out of 5

150 reviews

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4.8

All reviews

(150)

30,573 reviews in the last 12 months

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Rated 5 out of 5 stars

Miz was brilliant

Miz was brilliant. The Trafford store are the best of the best. I had a fraud issue which has been sorted out he was extremely painent. Also sorted me out a new deal where I get better value for money

February 11, 2026
Unprompted review
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

Thank you for your wonderful review, Jacek! 🌟 We’re so pleased Miz was able to sort out your fraud situation and help you choose a deal that offers greater value at the Trafford branch. 😊 -Veronica

Rated 5 out of 5 stars

Miz was super helpful

Miz was super helpful, sorted my contract quickly and efficiently. The other staff were helpful and friendly. I always use the Trafford branch now

February 11, 2026
Unprompted review
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

Thank you so much for your wonderful feedback, Silv! 🌟 We’re pleased to hear Miz sorted your contract quickly and that the Trafford team continues to give you a great experience. 😊 -Veronica

Rated 5 out of 5 stars

Easy and quick

Easy and quick
Nice guy to work with

February 11, 2026
Unprompted review
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

Hey Mohamed, it’s wonderful to hear everything went smoothly and that our team member made the interaction enjoyable. We appreciate your review. -Suhaas

Rated 5 out of 5 stars

Happy with the service

February 10, 2026
Unprompted review
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

Hey Yunan, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

I’m satisfied

I’m satisfied
He help me a lot

February 10, 2026
Unprompted review
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

Samaneh, we love creating amazing experiences, and we’re so happy to hear that you’re pleased with our services. Wishing you all the best going forward. 🤗 -Ayesha

Rated 5 out of 5 stars

Miz!

Miz!! Was fantastic he spent a few hours with me sorting my issue out. I have ended up renewing my contracts and signed 2 new contracts!! Highly recommend the Trafford store.

February 10, 2026
Unprompted review
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

Hi Abiola. We’re glad Miz at our Trafford store provided the dedicated support needed to resolve your situation, finalise your additional agreements, and help with extending your plans. -Kishan

Rated 5 out of 5 stars

Great service

Great service, helpful advice. And got us a better deal

February 10, 2026
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

Smart advice meets great value, Callum. We're thrilled our team could elevate your experience and secure you a deal worth celebrating! -Ashifa

Rated 5 out of 5 stars

From walking in to the store at the…

From walking in to the store at the Trafford centre store we felt welcomed and no questions were left unanswered and very helpful and polite all the way up until the end miz was very helpful throughout

February 10, 2026
Unprompted review
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

Thank you so much for sharing this, Sean! 🌟 It’s great to hear our Trafford branch team made you feel so comfortable, and Miz will be delighted to know he made everything easy for you. 😊 -Veronica

Rated 5 out of 5 stars

I'm happy with the deal and freebies…

I'm happy with the deal and freebies with this company, I've been a customer for more than 7 years. They are very professional and helpful in finding the best for my needs. Big thanks to all especially to Anil at Trafford Manchester.

February 9, 2026
Unprompted review
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

Had an issue with my phone

Had an issue with my phone, the manager fixed it for me with ease. Great customer service

February 8, 2026
Unprompted review
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

Hi Michelle, we’re glad the manager resolved your phone issue smoothly and provided supportive service. Thank you so much for your glowing 5 ⭐ review. -Suhaas

Rated 5 out of 5 stars

Anil was really helpful and made sure I…

Anil was really helpful and made sure I got the best deal possible for my 3 new lines

February 8, 2026
Unprompted review
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

Thank you so much for sharing this, Aaron 🎉 We're glad to hear that Anil provided such great support and helped you find the right deal. Wishing you all the best ahead 😃 -Arvind

Rated 5 out of 5 stars

Amazing customer service

Have been in a few times and had help getting new phones by abz and Mohammad (with the long hair) they are always very helpful and we will always go and see them if need help

February 7, 2026
Unprompted review
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

You’ve truly made our day, Kelly ✨ A big thank you to Abz and Mohammad for making your visit memorable and ensuring you received excellent service. Wishing you a fantastic day 🎉 -Manavata

Rated 5 out of 5 stars

Miz was great

Miz was great! Would definitely recommend the Trafford store

February 3, 2026
Unprompted review
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

Hey Bilal! Miz is truly exceptional, we’re so happy to know that our Trafford store worked out so well for you. We truly appreciate your recommendation! ☺️ -Kashish

Rated 5 out of 5 stars

Eesa was fabulous with my whole family

Eesa was fabulous with my whole family! Sorting out our contracts and new phones, great customer service :)

January 29, 2026
Unprompted review
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

That's wonderful, Reagan. We're delighted that Eesa made you all comfortable, and gave you the help you needed with your contracts. Thanks for this awesome review :) -Scott

Rated 5 out of 5 stars

Anil at the Three Store was efficient

Anil at the Three Store was quick, efficient and gave me a great deal on my SIM card. Would recommend to others and great customer service

January 20, 2026
Unprompted review
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

Mariam! Fantastic to hear how smoothly everything went with Anil at the Store. His efficiency and ability to secure a great deal really shaped a standout experience, and your recommendation means a lot. -Afaq

Rated 5 out of 5 stars

Miz is fantastic

Miz is fantastic. great customer service.

January 20, 2026
Unprompted review
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine

Rated 5 out of 5 stars

It was a fantastic experience with Mizz

It was a fantastic experience with Mizz

January 20, 2026
Unprompted review
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

Hey Humza, this is what we love to hear! We’re so happy this is the service you received from Mizz, this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John

Rated 5 out of 5 stars

I was served by Anil and the level of…

I was served by Anil and the level of customer service was absolutely amazing. He went above and beyond to get me sorted on a new contract for an iPhone 17 pro max. He also saved my dad from paying too much from his old provider and offered him a great option of buying a phone out right and going sim only which worked out so much better financially. 5* customer service! Two very happy customers

January 19, 2026
Unprompted review
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

Your shoutout for Anil says it all 🌟. His dedication to excellence turned your deal into a win. It’s fantastic to hear that he helped your dad avoid unnecessary costs with his previous provider and guided him toward a brilliant phone option as well. Feedback like yours inspires us every day! -Afaq

Rated 5 out of 5 stars

Billing Issue Query

I had a major billing issue and Ibrahim helped me, he took his time with me and explained the process in a simple manner. Thank you for your time :)

January 18, 2026
Unprompted review
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Reply from Three UK - 3Store Manc. (Trafford Ctr)

Hi there.

Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete

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