Three UK - 3Store Manchester (Arndale) Reviews 

345
TrustScore 5 out of 5

4.8

27 Market Street, M1 1WR Manchester, North, GB


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Rated 5 out of 5 stars

nilza has been so great to me , she was very patient and helpful and super sweet , we was here for about nearly 3hrs she made my experience so smooth

Company replied

Rated 5 out of 5 stars

Marcus was absolutely amazing from start to finish. He sorted my upgrade super quickly and easily, everything was explained clearly and I even got a reduction in my wifi price. The free power pack, ph... See more

Company replied

Rated 5 out of 5 stars

I saw Hayley in the Three store today to help with getting my son a new sim card after his was stolen. She made the transaction so easy and we felt comfortable in her guidance. She easily replaced his... See more

Company replied

Rated 5 out of 5 stars

I have stayed with three for the last 4 years, it has quite a straightforward system regarding my data and any issues I have faced were effectively resolved. One particular character is Nilza in Arnda... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Manchester (Arndale)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 27 Market Street, M1 1WR, Manchester, North, United Kingdom

  • 01618328489

4.8

Excellent

TrustScore 5 out of 5

345 reviews

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4.8

All reviews

(345)

32,204 reviews in the last 12 months

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Rated 5 out of 5 stars

Nizlah.

Nizlah.
She was very helpfull and i left the store happy

January 20, 2026
Unprompted review
Three UK - 3Store Manchester (Arndale) logo

Reply from Three UK - 3Store Manchester (Arndale)

Bravo, Maghwa! Delighted to hear your visit with Nizlah left you feeling happy. Her approach clearly made your time in the store a better experience, and your feedback is truly appreciated. -Afaq

Rated 5 out of 5 stars

Good customer service

Good customer service, especially from Marcus, very attentive, kind, and patient. Thank you 3!

January 18, 2026
Unprompted review
Three UK - 3Store Manchester (Arndale) logo

Reply from Three UK - 3Store Manchester (Arndale)

Thank you Efe 🌟 for your amazing 5 ⭐ review and kind words. We're thrilled to hear that Marcus made your experience extra special. Wishing you a fantastic day ahead 😊 -Arvind

Rated 5 out of 5 stars

The service rendered by Reece and…

The service rendered by Reece and Marcus waa awesome.

January 16, 2026
Unprompted review
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Reply from Three UK - 3Store Manchester (Arndale)

Hey Kazeem, you’ve just made our day! 🎉 We’re glad to hear your experience with Reece and Marcus was excellent. Wishing you a great day. -Manavata

Rated 5 out of 5 stars

Super useful info

Super useful info.
All explained and understood immediately.
Signed up and took the stress out of the transaction.
Dealt with Niilza at Manchester Store.

January 15, 2026
Unprompted review
Three UK - 3Store Manchester (Arndale) logo

Reply from Three UK - 3Store Manchester (Arndale)

Your review means a lot, Graeme 🌟. We’re pleased to hear Niilza looked after you so well and ensured everything went seamlessly 🙌. -Shivam

Rated 5 out of 5 stars

Ibrahim was very helpful during my…

Ibrahim was very helpful during my visit and purchase today.. Thank you very much.

January 15, 2026
Unprompted review
Three UK - 3Store Manchester (Arndale) logo

Reply from Three UK - 3Store Manchester (Arndale)

You’ve just made our day ✨ So pleased to hear Ibrahim made everything smooth and your visit enjoyable 💙 Have an amazing day, Mathews 🎉 -Arvind

Rated 5 out of 5 stars

Biswaruba was extremely helpful

Biswaruba was extremely helpful, she guided me through the whole process with clarity and her customer service was impeccable.

Thank you.

January 15, 2026
Unprompted review
Three UK - 3Store Manchester (Arndale) logo

Reply from Three UK - 3Store Manchester (Arndale)

You’ve just made our day ✨ A huge shoutout to Biswaruba for making your visit memorable and ensuring you received excellent service. Wishing you a fantastic day, Trial 🎉 -Manavata

Rated 5 out of 5 stars

Nillza very good understand and…

Nillza very good understand and knowledge of the case I came for .very helpful to my issue

January 15, 2026
Unprompted review
Three UK - 3Store Manchester (Arndale) logo

Reply from Three UK - 3Store Manchester (Arndale)

Thanks so much for sharing your feedback, Macaire 🌟. We’re really pleased to hear Nillza’s support made things easier and left you feeling well looked after 🙌. -Shivam

Rated 5 out of 5 stars

Great service

Needed a new phone as mine stopped working suddenly. Nilzah was very helpful, knowledgeable and found me a good deal without being pushy, which was appreciated.

January 14, 2026
Unprompted review
Three UK - 3Store Manchester (Arndale) logo

Reply from Three UK - 3Store Manchester (Arndale)

That's fantastic, Miss Morris! It’s amazing to know Nilzah was able to sort everything and make the experience smooth. Thank you for taking the time to leave such an incredible review! -Neha

Rated 5 out of 5 stars

Good customer service

Good customer service , Nilzah was extremely helpful and explained everything carefully to me

January 13, 2026
Unprompted review
Three UK - 3Store Manchester (Arndale) logo

Reply from Three UK - 3Store Manchester (Arndale)

Thank you for sharing your feedback, Salle 💙. We’re delighted that Nilzah’s support stood out and made your experience straightforward and clear. -Shivam

Rated 5 out of 5 stars

Reece and Marcus were very helpful and…

Reece and Marcus were very helpful and communicated all the way through the purchase, give them a raise immediately

January 10, 2026
Unprompted review
Three UK - 3Store Manchester (Arndale) logo

Reply from Three UK - 3Store Manchester (Arndale)

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

Rated 5 out of 5 stars

Hayley and Marcus attended to me

Hayley and Marcus attended to me . They were very patient and explained all the options I have and im glad to have met them.

January 10, 2026
Unprompted review
Three UK - 3Store Manchester (Arndale) logo

Reply from Three UK - 3Store Manchester (Arndale)

Hey.

Thanks! Your review is really appreciated. -Pete

Rated 5 out of 5 stars

Razaha was fantastic

Razaha was fantastic, offered various deals and was very helpful and polite

January 10, 2026
Unprompted review
Three UK - 3Store Manchester (Arndale) logo

Reply from Three UK - 3Store Manchester (Arndale)

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

Rated 5 out of 5 stars

thanks to Ibrahim

thanks to Ibrahim. very good service

January 9, 2026
Unprompted review
Three UK - 3Store Manchester (Arndale) logo

Reply from Three UK - 3Store Manchester (Arndale)

Hey.

Thanks! Your review is really appreciated. -Pete

Rated 5 out of 5 stars

Anto what can I say about her very…

Anto what can I say about her very great lady,very friendly and soo healpful

January 9, 2026
Unprompted review
Three UK - 3Store Manchester (Arndale) logo

Reply from Three UK - 3Store Manchester (Arndale)

That's impressive, Nana. We're super happy to hear that Anto gave you all the support you needed. Thank you for the amazing 5 ⭐ review! -Prabhjeet

Rated 5 out of 5 stars

Great experience

Great experience, Hayley has been a great support

January 7, 2026
Unprompted review
Three UK - 3Store Manchester (Arndale) logo

Reply from Three UK - 3Store Manchester (Arndale)

Thank you for your 5 ⭐ review, Bernard. We’re delighted Hayley provided such attentive assistance and made your visit a positive one. -Shivam

Rated 5 out of 5 stars

Hayley was amazing

Hayley was amazing, very helpful, very knowledgeable, and made the whole experience a pleasure

January 5, 2026
Unprompted review
Three UK - 3Store Manchester (Arndale) logo

Reply from Three UK - 3Store Manchester (Arndale)

Big cheers, Gary! Your 5 ⭐ review made our day. It’s wonderful to hear that Hayley made things smooth and easy for you. Wishing you a pleasant day! -Manavata

Rated 5 out of 5 stars

Amazing staff and service



Hayley helped me with installing a new sim card and couldn’t have asked for better customer service.

January 3, 2026
Unprompted review
Three UK - 3Store Manchester (Arndale) logo

Reply from Three UK - 3Store Manchester (Arndale)

Hey.

That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete

Rated 5 out of 5 stars

Reisse was most helpful today as he…

Reisse was most helpful today as he helped move all my data thankyou so much

December 30, 2025
Unprompted review
Three UK - 3Store Manchester (Arndale) logo

Reply from Three UK - 3Store Manchester (Arndale)

Hello Lynn, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John

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