nilza has been so great to me , she was very patient and helpful and super sweet , we was here for about nearly 3hrs she made my experience so smooth
Company replied
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nilza has been so great to me , she was very patient and helpful and super sweet , we was here for about nearly 3hrs she made my experience so smooth
Company replied
Marcus was absolutely amazing from start to finish. He sorted my upgrade super quickly and easily, everything was explained clearly and I even got a reduction in my wifi price. The free power pack, ph... See more
Company replied
I saw Hayley in the Three store today to help with getting my son a new sim card after his was stolen. She made the transaction so easy and we felt comfortable in her guidance. She easily replaced his... See more
Company replied
I have stayed with three for the last 4 years, it has quite a straightforward system regarding my data and any issues I have faced were effectively resolved. One particular character is Nilza in Arnda... See more
Company replied
Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Written by the company

27 Market Street, M1 1WR, Manchester, North, United Kingdom
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Reply from Three UK - 3Store Manchester (Arndale)
Good customer service, especially from Marcus, very attentive, kind, and patient. Thank you 3!

Reply from Three UK - 3Store Manchester (Arndale)
The service rendered by Reece and Marcus waa awesome.

Reply from Three UK - 3Store Manchester (Arndale)
Super useful info.
All explained and understood immediately.
Signed up and took the stress out of the transaction.
Dealt with Niilza at Manchester Store.

Reply from Three UK - 3Store Manchester (Arndale)
Ibrahim was very helpful during my visit and purchase today.. Thank you very much.

Reply from Three UK - 3Store Manchester (Arndale)
Biswaruba was extremely helpful, she guided me through the whole process with clarity and her customer service was impeccable.
Thank you.

Reply from Three UK - 3Store Manchester (Arndale)
Nillza very good understand and knowledge of the case I came for .very helpful to my issue

Reply from Three UK - 3Store Manchester (Arndale)
Needed a new phone as mine stopped working suddenly. Nilzah was very helpful, knowledgeable and found me a good deal without being pushy, which was appreciated.

Reply from Three UK - 3Store Manchester (Arndale)
Good customer service , Nilzah was extremely helpful and explained everything carefully to me

Reply from Three UK - 3Store Manchester (Arndale)
Reece and Marcus were very helpful and communicated all the way through the purchase, give them a raise immediately

Reply from Three UK - 3Store Manchester (Arndale)
Hayley and Marcus attended to me . They were very patient and explained all the options I have and im glad to have met them.

Reply from Three UK - 3Store Manchester (Arndale)
Razaha was fantastic, offered various deals and was very helpful and polite

Reply from Three UK - 3Store Manchester (Arndale)

Reply from Three UK - 3Store Manchester (Arndale)
Anto what can I say about her very great lady,very friendly and soo healpful

Reply from Three UK - 3Store Manchester (Arndale)

Reply from Three UK - 3Store Manchester (Arndale)
Hayley was amazing, very helpful, very knowledgeable, and made the whole experience a pleasure

Reply from Three UK - 3Store Manchester (Arndale)
We got the best service ever from three fro u staff (Hayley)

Reply from Three UK - 3Store Manchester (Arndale)

Reply from Three UK - 3Store Manchester (Arndale)
Hayley helped me with installing a new sim card and couldn’t have asked for better customer service.

Reply from Three UK - 3Store Manchester (Arndale)
Reisse was most helpful today as he helped move all my data thankyou so much

Reply from Three UK - 3Store Manchester (Arndale)
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