Three UK - 3Store Meadowhall II Reviews 

162
TrustScore 5 out of 5

4.9

7 High Street (Unit 12a), Meadowhall Shopping Centre, S9 1EN Meadowhall, Midlands, GB


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Rated 5 out of 5 stars

Great Customer Service I had a really positive experience at Three in Meadowhall today, thanks to Asam. He was extremely helpful, friendly and professional throughout. He took the time to under... See more

Company replied

Rated 5 out of 5 stars

Kelly was extremely helpful in renewing my phone contact. She was very informative about the phone , offers and anything else I needed to know. She also helped my son sort out a deal and he transferre... See more

Company replied

Rated 5 out of 5 stars

Great experience today in the 3 store at Meadowhall. Hadeeqah was very helpful and ensured me and my husband were on the best possible deal.

Company replied

Rated 5 out of 5 stars

I was served by a lad called Yoosuf. He was very accommodating for an old non-techie. He was very helpful and knowledgeable

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Meadowhall II

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 7 High Street (Unit 12a), Meadowhall Shopping Centre, S9 1EN, Meadowhall, Midlands, United Kingdom

  • 01142569376

4.9

Excellent

TrustScore 5 out of 5

162 reviews

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4.9

All reviews

(162)

32,280 reviews in the last 12 months

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Rated 5 out of 5 stars

I came in for a new mobile phone and…

I came in for a new mobile phone and was seen to by Sam. Can I say he has been marvellous.

February 23, 2026
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

Hi Malcolm, it’s brilliant that Sam’s exceptional support made finding your new phone such an effortless and enjoyable experience for you. -Kishan

Rated 5 out of 5 stars

Quick and patient

I was served by Yoosuf who was quick to solve my queries. He was very patient as he helped serve myself and my elderly mother. He was a great help

February 21, 2026
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

Hi Rua, we’re thrilled Yoosuf’s patience and quick support made things easier for both you and your mother. Thank you for sharing your experience! -Suhaas

Rated 5 out of 5 stars

Marcus was exceptional

Marcus was exceptional! Thank you

February 23, 2026
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

Thanks so much, Dave! We’re delighted you had such a positive experience with Marcus, and your kind words mean the world to our team 😊 -Neha

Rated 5 out of 5 stars

Great

Farhana has been brilliant, made the whole process easy and set my phone up for me.

February 20, 2026
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

Thank you, Paul. We’re delighted to hear Farhana made the process smooth and got everything set up for you. Feedback like this means a lot to our team. Enjoy your new phone! ☺️ -Prabhjeet

Rated 5 out of 5 stars

Top class service from Sam and Hadeeqah

Sam and Hadeeqah over two visits were extremely helpful and friendly when assisting my Mum with a new contract and a discovery session to transfer all data to a new phone. Their customer service made a situation my Mum was stressed about so smooth and stress free. I am very grateful to them both.

February 15, 2026
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

Ben, we’re really happy Sam and Hadeeqah were able to support your mum so well and make the process easy for her. Hope she’s loving her new phone already :) -Ayesha

Rated 5 out of 5 stars

Great work Hadeeqah

I was worried as I lost network on my phone however I came into store and hadeeqah sorted it all out for me.

February 15, 2026
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

Hey Anthony! Phone sorted and smiles all around! Hadeeqah truly nailed it, and we’re thrilled you had such a great experience! -Ashifa

Rated 5 out of 5 stars

Asam was extremely helpful and…

Asam was extremely helpful and friendly. Knowledgeable about the broadband we had closen and very efficient.

February 15, 2026
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

That's fabulous, Vanessa! We're glad Asam gave you the support you needed. 😊 Thanks for a great review! ⭐ -Neha

Rated 5 out of 5 stars

Great help

Yoosuf was kind, polite and very patient

February 14, 2026
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

Thanks for this fantastic review, Puvan! We’re thrilled to hear that Yoosuf provided excellent support. -Neha

Rated 5 out of 5 stars

Fab customer service

I think the person I spoke to was called Joe. He was super friendly and was happy to listen to everything I said I was looking for. Very knowledgable too!

February 14, 2026
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

Hey Aki! It’s wonderful to hear that Joe was so helpful and made sure everything was perfect for you. Thank you for sharing this! ☺️ -Neha

Rated 5 out of 5 stars

Great customer service!

Customer service advisor Hadeeqah was very knowledgable and helped me find the right deal

February 14, 2026
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

Hi there, thanks for this fantastic review! We’re thrilled to hear Hadeeqah provided excellent support and assisted you in getting the best deal. -Neha

Rated 5 out of 5 stars

Kelly is as very helpful with setting…

Kelly is as very helpful with setting up my phone Thank you

February 11, 2026
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

Setting up tech can be tricky, but Kelly’s guidance made it simple and seamless. Thank you, David, for letting us be part of it! -Ashifa

Rated 5 out of 5 stars

Kelly was very helpful with setting up…

Kelly was very helpful with setting up my phone

February 11, 2026
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

Hey Bridget! We’re glad to hear that Kelly provided clear, supportive guidance and made your setup experience smooth. Wishing you a wonderful day! -Afaq

Rated 5 out of 5 stars

Tanny gave me excellent service and…

Tanny gave me excellent service and saved me loads of money and a much better deal

February 5, 2026
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

Thank you for the review, Simon! We appreciate you sharing your experience. It’s wonderful to hear that Tanny helped you secure a deal that met your expectations and was even more affordable. ✨👏 -Neha

Rated 5 out of 5 stars

Fab service easy and good deal

Fab service easy and good deal

February 2, 2026
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

Thanks for the glowing review, Em ⭐. We’re so pleased you had a fab experience and walked away with a great deal ❤️. -Shivam

Rated 5 out of 5 stars

Kelly was friendly snd very helpful

Kelly was friendly snd very helpful, very knowledgable and helped set up my phone. Would highky recommend as customer service was excellent. Thsmkyou

February 2, 2026
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

Hi Tracey, your kind words and 5 ⭐ review truly made our day. We’re glad Kelly supported you through the setup and ensured everything went smoothly. Have a lovely day 💙 -Arvind

Rated 5 out of 5 stars

Helpful

I was served by Faz, he was polite and solved my issues. He was a great help.

February 2, 2026
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

Wonderful to hear this, Sharon! We’re thrilled to know Faz made such a positive impact. 🙌✨ -Veronica

Rated 5 out of 5 stars

Kelly has been very helpful and kind…

Kelly has been very helpful and kind thank you

February 2, 2026
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

Hi Mary, it’s great to hear about your experience. We’re glad Kelly provided the care and assistance you needed. It’s lovely to have you with us. 😊 -Kishan

Rated 5 out of 5 stars

Tanny gave good service,very happy with…

Tanny gave good service,very happy with everything

February 2, 2026
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

Hi Marie, it’s great to hear about the support you received. We’re glad Tanny was helpful and made sure you were well looked after. It’s lovely to have you with us. 😊 -Kishan

Rated 5 out of 5 stars

Tanny was very polite and helpful and…

Tanny was very polite and helpful and friendly, he explained all the options offered to me to make sure that I could choose the best one that suited my needs

February 2, 2026
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

WD, thank you for sharing this ⭐. We’re thrilled Tanny took the time to explain everything so you could find the option that worked best for you . -Shivam

Rated 5 out of 5 stars

Wonderful help with Tanny

Wonderful help with Tanny. Brand new phone and extras can't wait to use it

February 1, 2026
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

Hi Lisa, you made our day! 🎈 Huge thanks for the 5⭐ review. We're glad to hear that Tanny made your experience fantastic and ensured you got the best deal. Have a great day ahead! -Neha

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