Great Customer Service I had a really positive experience at Three in Meadowhall today, thanks to Asam. He was extremely helpful, friendly and professional throughout. He took the time to under... See more
Company replied
Location
Switch location7 High Street (Unit 12a), Meadowhall Shopping Centre, S9 1EN Meadowhall, Midlands, GB
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Kelly was extremely helpful in renewing my phone contact. She was very informative about the phone , offers and anything else I needed to know. She also helped my son sort out a deal and he transferre... See more
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Great experience today in the 3 store at Meadowhall. Hadeeqah was very helpful and ensured me and my husband were on the best possible deal.
Company replied
I was served by a lad called Yoosuf. He was very accommodating for an old non-techie. He was very helpful and knowledgeable
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Company details
About Three UK - 3Store Meadowhall II
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
7 High Street (Unit 12a), Meadowhall Shopping Centre, S9 1EN, Meadowhall, Midlands, United Kingdom
- 01142569376
4.9
Excellent
162 reviews
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Hi There,
Hi There,
I hope you're doing well. One of your customer service representatives is very greatly appreciated. Her name is "Farhana". I am appreciated her. Thanks
Kind Regards,
Ans Siddiqi.
January 27, 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Thank you for your thoughtful message, Rana. We’re so glad Farhana was able to assist you and leave such a positive impression. Wishing you all the very best ahead. -Ayesha
Came in to just see about broadband…
Came in to just see about broadband packages and was over joyed by the amazing service provided by farhana. Can I say it was the best customer service I've ever received.
January 27, 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Lovely to hear, James, that Farhana provided you with the very best service throughout. We’re so happy! Wishing you all the very best ahead. 😊 -Ayesha
Where do i start
Where do i start. I came in because my old phone was not working properly. Sam the man was so helpful I couldn't thank him enough. He deserves a promotion.
January 26, 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
This is brilliant to read, Andrew 🎉
We’re so glad Sam was able to step in and make the whole experience easier for you 🙌 Thanks for sharing your feedback. -Shivam
Jo was helpful and knowledgeable great…
Jo was helpful and knowledgeable great experience thanks
January 25, 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Hi Jammy, it’s great to hear Jo made your visit such a smooth and positive one. We’re really glad their support left you with a strong impression. -Kishan
Discovery
I was served by Yoosuf. He was calm and professional. He solved my queries and helped set up my new device. He showed me the new features of the device. Definitely staying with 3 with this service.
January 25, 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
That’s wonderful to hear, Andy! 🎉 Congratulations on your new device, and great to know Yoosuf made things easy. Enjoy exploring everything your new phone can do! -Kishan
Thank you for all your help
Thank you for all your help! Great customer service experience from Hadeeqah. Feel happy leaving the 3 store in Meadowhall today..
January 24, 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Thank you for sharing your feedback, Craig! We’re delighted to hear Hadeeqah made your Meadowhall visit a happy experience. See you again! ☺️ -Kashish
Yoosuf was a great help
Yoosuf was a great help, he was very patient and kind.
January 21, 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Joana 🌟, we’re really pleased to hear Yoosuf offered such great support and made your experience a positive one . -Shivam
Fab customer service from Joe
January 21, 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
That’s awesome, Sarah 🎉! We’re so glad you received such caring and helpful support from Joe. Wishing you a wonderful day! -Manavata
Kelly at 3 in highly recommended
Kelly at 3 in Meadowhall was friendly, patient and helpful. I felt fully confident taking her advice and got the deal I was looking for. Highly recommended!
January 21, 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
That’s wonderful to hear. Kelly delivered exceptional support and made your visit feel effortless. We’re delighted the store has earned your confidence, Kathryn, and we look forward to welcoming you back again soon. -Manavata
Reply from Three UK - 3Store Meadowhall II
Carl! It’s fantastic to hear how Farhana’s sharp insight and seamless support made your experience memorable and secured a brilliant 5 ⭐ -Ashifa
Reply from Three UK - 3Store Meadowhall II
Hey Muhammad, that’s truly delightful! 💕 We’re so glad Kelly’s outstanding care made your visit special. You shared your happiness with a dazzling 5 ⭐, and it means a lot to us. -Ashifa
Sam has been amazing help he sort me…
Sam has been amazing help he sort me very well he so polite
January 19, 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Sam sorted me out
Sam sorted me out, my Google 10 camera stopped working so I had to get in touch with Google which sam helped me do. He also helped me set my phone up when I finally got a new Google 10 phone back from Google as a replacement
Thanks Sam
January 18, 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Thanks for sharing this. We’re pleased Sam supported you through the issue and helped you get your replacement phone set up smoothly. Wishing you a fantastic day ✨ Nigel 💙 -Arvind
Best ever customer service
Sam was exceptional at his job. Customer service second to none
January 17, 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Ian, thank you for the stellar 5 ⭐ love. Sam worked his magic, and your feedback made our day. -Ashifa
Came in and seen Sam very helpful…
Came in and seen Sam very helpful gentlemen indeed. Thank you for all your support.
January 16, 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Superb, Sharon! We're overjoyed to hear that Sam delivered such an amazing experience. Thank you so much for the 5 ⭐ review! -Suhaas
Tanny was so helpful in the 3 store in…
Tanny was so helpful in the 3 store in Meadowhall, great customer
January 15, 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Such lovely feedback, Dayka! It’s great to hear that Tanny at Meadowhall took care of everything for you. Have a wonderful day. -Manavata
Excellent way of communication
Excellent way of communication, compassionate, well behaved
January 15, 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Hello Khawer, thank you so much for your wonderful review! 🎉 We’re glad you enjoyed our services, and we’re always here to help. ☺️ -Kashish
Fahana was awesome when setting up new…
Fahana was awesome when setting up new contract for me. Super friendly and knowledgeable.
January 13, 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
It’s a pleasure to hear that Farhana made such a positive impression, Jason. We’re pleased their approachable manner and expertise helped get your new plan sorted with ease. 🌟 -Kishan
Joe is a credit to the company …
We was helped in the store by Joe after I had been receiving suspicious calls. He sorted everything out for us very efficiently in a proffesional manner. I thoroughly explained everything to us and made sure we fully understand what was happening. He's a credit to the company.
January 10, 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
The best sales assistant I have ever…
Yoosuf, the best sales assistant I have ever met with any retailer. Very knowledgeable, I had a few specific technical questions and few problems with my account that even customer support didn't resolve. The sales assistant dealt with everything straight away. Very polite and courteous. If anybody wants the same experience, ask for Yoosuf, you thank me later. Great experience 👍
January 10, 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Hey.
Thanks! Your review is really appreciated. -Pete
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