Three UK - 3Store Meadowhall II Reviews 

162
TrustScore 5 out of 5

4.9

7 High Street (Unit 12a), Meadowhall Shopping Centre, S9 1EN Meadowhall, Midlands, GB


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Rated 5 out of 5 stars

Great Customer Service I had a really positive experience at Three in Meadowhall today, thanks to Asam. He was extremely helpful, friendly and professional throughout. He took the time to under... See more

Company replied

Rated 5 out of 5 stars

Kelly was extremely helpful in renewing my phone contact. She was very informative about the phone , offers and anything else I needed to know. She also helped my son sort out a deal and he transferre... See more

Company replied

Rated 5 out of 5 stars

My experience was great. Thanks to Hadeeqah for being very helpful and efficient whilst I was upgrading my phone.

Rated 5 out of 5 stars

Yoosuf, the best sales assistant I have ever met with any retailer. Very knowledgeable, I had a few specific technical questions and few problems with my account that even customer support didn't reso... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Meadowhall II

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 7 High Street (Unit 12a), Meadowhall Shopping Centre, S9 1EN, Meadowhall, Midlands, United Kingdom

  • 01142569376

4.9

Excellent

TrustScore 5 out of 5

162 reviews

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4.9

All reviews

(162)

32,374 reviews in the last 12 months

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Rated 5 out of 5 stars

Fahana was awesome when setting up new…

Fahana was awesome when setting up new contract for me. Super friendly and knowledgeable.

January 13, 2026
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

It’s a pleasure to hear that Farhana made such a positive impression, Jason. We’re pleased their approachable manner and expertise helped get your new plan sorted with ease. 🌟 -Kishan

Rated 5 out of 5 stars

Joe is a credit to the company …

We was helped in the store by Joe after I had been receiving suspicious calls. He sorted everything out for us very efficiently in a proffesional manner. I thoroughly explained everything to us and made sure we fully understand what was happening. He's a credit to the company.

January 10, 2026
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

The best sales assistant I have ever…

Yoosuf, the best sales assistant I have ever met with any retailer. Very knowledgeable, I had a few specific technical questions and few problems with my account that even customer support didn't resolve. The sales assistant dealt with everything straight away. Very polite and courteous. If anybody wants the same experience, ask for Yoosuf, you thank me later. Great experience 👍

January 10, 2026
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

Hey.

Thanks! Your review is really appreciated. -Pete

Rated 5 out of 5 stars

I have the most amazing experience in…

I have the most amazing experience in the three shop today. Nothing was too much trouble. Everyone was very knowledgeable. I got an extremely good deal on an iPhone 17 which I’m very much looking forward to setting up when I get home. I would highly recommend three as a mobile phone provider. I have now three contracts for me and my two boys.

January 5, 2026
Unprompted review
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Reply from Three UK - 3Store Meadowhall II

Hey Tara, love this! So glad everything went smoothly for you. Thanks for the glowing 5⭐ review. We hope your family had a wonderful New Year:) -Veronica

Rated 5 out of 5 stars

Tanny gave great service

Tanny gave great service

January 5, 2026
Unprompted review
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Reply from Three UK - 3Store Meadowhall II

Hello Saiful! 🎉 It is great to hear that Tanny looked after you so well. We appreciate you sharing your 5 ⭐ rating with us! -Kishan

Rated 5 out of 5 stars

Sam was the consummate professional who…

Sam was the consummate professional who exhibited fantastic customer skills in dealing with me. He was super knowledgeable, friendly & caring. A real credit to the team. What a guy!

December 31, 2025
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

Wow, Dene! Your review is next-level awesome! 🎉 Huge shout-out to Sam for making it unforgettable. We can’t wait to welcome you back soon! ☺️ -Kashish

Rated 5 out of 5 stars

Joe was phenomenal!

Joe was phenomenal!
He helped me with my new iPhone, and sorting my contract out also.
The kindest team ! Everyone helped and was lovely go team 3!!

December 23, 2025
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

Wow! 🎉 Amazing, Abbie! Great to know that Joe was super helpful to you, thank you so much for trusting and choosing us. We're always happy to help 😄 -Kashish

Rated 5 out of 5 stars

Great customer service and information…

Great customer service and information provided to us whilst purchasing 2 new phones and a new plan. Couldn’t have asked for better service and a more welcoming attitude. Sam was our advisor and he was amazing.

December 21, 2025
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

Hey.

Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete

Rated 5 out of 5 stars

Farhana

So so sweet and helpful. Honestly was so kind and made everything so easy to understand

December 19, 2025
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

Hi there.

That's great. We're glad to hear that. Thank you for the 5 stars. -Pete

Rated 5 out of 5 stars

Very helpful assistant Joe

Very helpful assistant Joe, helped my partner with a new email address and contract as my usual provider was too expensive! A credit to your company

December 18, 2025
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

We appreciate you taking the time to leave a 5* review. Thanks for your feedback and we’ll make sure this is passed back to the team. -John

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Very friendly, very helpful and personalised service.

December 15, 2025
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

Hey Becky, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

I'm very pleased with the service I…

I'm very pleased with the service I received at meadowhall three. A lovely lady named Amna helped me with setting up a pay as you go SIM for my travel. She was very patient and helpful. I'm very happy with everything will definitely come back.

December 13, 2025
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

We're very happy that Amna made a great impression, and helped get your SIM set up. We hope you have a brilliant trip, Abmbreen :) -Scott

Rated 5 out of 5 stars

Sam & Tanny were so helpful

Sam & Tanny were so helpful. Helped me gwt back on my phone. I cant thank you both enough. Excellent service

December 13, 2025
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

Hey Deborah! We're thrilled Sam and Tanny helped get you connected :) Thanks for your kind review -Scott

Rated 5 out of 5 stars

Kelly was very good helpful and…

Kelly was very good helpful and considerate

December 11, 2025
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

Hey David, that’s marvelous! A big shoutout to Kelly for providing such amazing support. Thank you for taking the time to leave us a 5⭐ review! -Veronica

Rated 5 out of 5 stars

Knowledgeable and patient

I was served by a very knowledgeable and patient advisor called Yoosuf.

I had trouble with my device and Yoosuf was able to to fix the problem and also get me a great deal on a new device.

He helped me get set up and showed me around the device and some new features such as Gemini.

December 3, 2025
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

We're glad Yoosuf was able to sort out the problem and smooth away the inconvenience for you, Alayna :) Thank you for writing an awesome review -Scott

Rated 5 out of 5 stars

Kelly was very speedy and excel

Kelly was very speedy and excel
excellent service. Very greatful for the help.

December 9, 2025
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

We appreciate the 5* - We know that Kelly will be happy to see this -Maxine

Rated 5 out of 5 stars

Served by Sam at the Three Store

Sam served me today in the meadow hall three store today. I was there to upgrade my phone. He listened to what I what and found me the best deal. He was cheerful and polite throughout our interaction.
He is very good at his job and a credit to the store.

December 6, 2025
Unprompted review
Three UK - 3Store Meadowhall II logo

Reply from Three UK - 3Store Meadowhall II

Hey.

That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete

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