Great Customer Service I had a really positive experience at Three in Meadowhall today, thanks to Asam. He was extremely helpful, friendly and professional throughout. He took the time to under... See more
Company replied
Location
Switch location7 High Street (Unit 12a), Meadowhall Shopping Centre, S9 1EN Meadowhall, Midlands, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Kelly was extremely helpful in renewing my phone contact. She was very informative about the phone , offers and anything else I needed to know. She also helped my son sort out a deal and he transferre... See more
Company replied
My experience was great. Thanks to Hadeeqah for being very helpful and efficient whilst I was upgrading my phone.
Company replied
Yoosuf, the best sales assistant I have ever met with any retailer. Very knowledgeable, I had a few specific technical questions and few problems with my account that even customer support didn't reso... See more
Company replied
Company details
About Three UK - 3Store Meadowhall II
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
7 High Street (Unit 12a), Meadowhall Shopping Centre, S9 1EN, Meadowhall, Midlands, United Kingdom
- 01142569376
4.9
Excellent
162 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sam gave us great advice really nice…
Sam gave us great advice really nice bloke
December 2, 2025
Unprompted review
Reply from Three UK - 3Store Meadowhall II
We totally appreciate your 5* review - Have a nice day -Maxine
Quick and no messing around
Quick and no messing around! Very friendly and chatty. Thanks Joe!
November 26, 2025
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Thanks for your feedback, and it's lovely to hear that you enjoyed great customer service from Joe. We appreciate you taking the time to share this with us. -Michael
Had a problem and Mason sorted a tablet…
Had a problem and Mason sorted a tablet I brought in !! Brilliant 3 store always very happy to help and most of all very friendly 👍
November 26, 2025
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Thanks for your feedback, Gilly, and it's lovely to hear that you enjoyed great customer service from Mason during your store visit. We appreciate you taking the time to share this with us. -Michael
great customer service from Farhana…
great customer service from Farhana verry happy thank you
November 25, 2025
Unprompted review
Reply from Three UK - 3Store Meadowhall II
That's ideal, Mehdi. We're thrilled that Farhana made you happy :) -Scott
Amna was really friendly and helped a…
Amna was really friendly and helped a lot with working out best deals for us
November 22, 2025
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Mason was really helpful on the front…
Mason was really helpful on the front desk
November 22, 2025
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Faz was Very friendly staff and…
Faz was Very friendly staff and experience
November 21, 2025
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Faz the manager was amazing at customer…
Faz the manager was amazing at customer services, he helped a lot.
November 20, 2025
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Hey Afagh, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John
Excellent customer service by Farhana
November 20, 2025
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Wonderful, Robert. We're thrilled that you had great service from Farhana :) -Scott
Brilliant and fast service very good…
Brilliant and fast service very good agent
November 19, 2025
Unprompted review
Reply from Three UK - 3Store Meadowhall II
We appreciate the 5* - We know the retail staff will be happy to see this -Maxine
Quick
Quick , easy and with a positive outcome, Kelly offered some excellent options and I settled on the one best suited for my need.
November 19, 2025
Unprompted review
Reply from Three UK - 3Store Meadowhall II
We're thrilled that Kelly was able to guide you through each of your options and help you settle on the one you needed :) Thank you for a great review, Nigel -Scott
Kelly was very helpful couldn’t ask for…
Kelly was very helpful couldn’t ask for anymore more. Thank you
November 12, 2025
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Thanks for this fantastic 5⭐ review, Eileen. We appreciate you taking the time to send this over! Well done Kelly 🎉 -Jade
Great service and professional support!
November 12, 2025
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Hello Tendai, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Excellent customer service!
Came into the store today and Hadeeqah was the biggest help! I had a few questions about my contract, not only did she answer them all thoroughly but she also sorted my plan for me. 2 in 1! I walked away feeling very happy😁
November 9, 2025
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Thanks for this amazing 5⭐ review, Shazia. We really do appreciate you taking the time to send this over! Great work Hadeeqah 🎉 -Jade
Asam went above and beyond
Asam was really helpful today. We needed help with the iMessage as it was not working. He managed to get it changed and fixed for my daughter.
November 9, 2025
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Amna at Meadowhall three store was very…
Amna at Meadowhall three store was very helpful. She fixed the issue I was facing on my phone. She was very polite and helpful. I wouldn’t definitely come back to Meadowhall three
November 8, 2025
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Hey.
Thanks! Your review is really appreciated. -Pete
Excellent service from Kelly and…
Excellent service from Kelly and Marcus (Meadowhall shop)
Was very patient and helpful, explained and helped me throughout the process of setting up my sim.
I would definitely recommend to existing customers and new customers.
November 8, 2025
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Kelly was great
Kelly was great, really patient and tried to help despite me being an idiot.
November 8, 2025
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Kelly has been fantastic really good…
Kelly has been fantastic really good and helpful
November 5, 2025
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Thanks for the 5* review! We’re always working on ways to make the experience with our service better, so we appreciate your feedback. -John
Reply from Three UK - 3Store Meadowhall II
Brilliant, Resca. We're happy you're happy! :) -Scott
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.