Called into three to get a phone case and screen protector, was assisted by niamh who was really helpful.
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My broadband wasn't working and when I went into store they tested it and found my router was faulty, after checking my account they found I was due a free upgrade and could get a replacement router a... See more
Company replied
I was in Three shop in Newry today, was dealing with Chloe re a bill query. Chloe was so pleasant and helpfulnwhich is refreshing. Any time I have been in to th Three shop I have had similar positive... See more
Company replied
Got served today by Alfred, he was very polite and patient and helped set a new phone for my father, he was great and really helped make the process as painless as poss
Company replied
Company details
About Three UK - 3Store Newry
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
48A - 49 Buttercrane Shopping Centre, BT35 8HJ, Newry, North, United Kingdom
- 02830252496
4.7
Excellent
32 reviews
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Went in looking a tablet for my…
Went in looking a tablet for my daughter,a lovely girl called Niamh approached and I explained what I was looking for as I'm not tech savvy,she went through everything with me, explained it clearly in a way I understood and was very knowledgeable,the staff are a credit to 3,you want to hold on to that girl she's an asset to any company,all in all an extremely enjoyable experience
May 21, 2026
Unprompted review
Reply from Three UK - 3Store Newry
Hi Helen, lovely to know Niamh created such a reassuring experience and guided you through everything in a way that felt comfortable and easy to follow. It’s great to hear the visit left such a positive impression. -Kishan
Called into three to get a phone case…
Called into three to get a phone case and screen protector, was assisted by niamh who was really helpful.
February 4, 2026
Unprompted review
Reply from Three UK - 3Store Newry
Thank you for your lovely feedback, Hannah! We’re so happy that Niamh made your experience a great one. ✨ -Veronica
Reply from Three UK - 3Store Newry
From friendly guidance to finding the perfect new phone for your dad, we’re so glad our team could help, Catherine. Thanks for sharing your experience with us! -Ashifa
Speedy and informative
I came in to enquire about fast chargers that were inexpensive, Elizabeth guided me through my options. Very polite and well mannered. A positive experience!
May 5, 2026
Unprompted review
Reply from Three UK - 3Store Newry
Curtis, it’s great to hear your visit went so well. We’re delighted that Elizabeth was able to guide you through the charger options with such clarity and professionalism. Her polite and helpful approach clearly made a strong impression, and we’ll be sure to pass on your kind words. Thanks for sharing your experience. -Manavata
Had a poblem with my roaming not…
Had a poblem with my roaming not working in Ireland, Liz in the store fixed the issue in 2 minutes, very pleased
May 1, 2026
Unprompted review
Reply from Three UK - 3Store Newry
Hi there, thanks for sharing your experience.
We’re really pleased to hear Liz was able to get your roaming sorted so quickly and make everything smooth for you while travelling. -Shivam
Reply from Three UK - 3Store Newry
Thanks so much, Margaret! 🎉 We’re delighted that Newry was able to assist you in exactly the way you needed. Wishing you a wonderful day! ☺️ -Kashish
Patient staff!
I upgraded over the phone but was having issues swapping over to my new phone. Elizabeth was the one who helped me and she was great and didn't charge me anything.
April 7, 2026
Unprompted review
Reply from Three UK - 3Store Newry
Hi there, thanks for sharing this. Great to hear Elizabeth took the time to help get everything sorted with your new phone. -Kishan
Elizabeth was very helpful and…
Elizabeth was very helpful and friendly..a great experience and new phone today
April 4, 2026
Unprompted review
Reply from Three UK - 3Store Newry
Hey Hughes! Thanks for sharing this. We're glad to hear you received such great support from Elizabeth. Enjoy your new device! -Afaq
great experience in store
great experience in store , got my screen protector replaced by Elizabeth extremely helpful
April 3, 2026
Unprompted review
Reply from Three UK - 3Store Newry
Thank you, Conwell. It’s wonderful to hear how smoothly things went in store. We’re delighted that Elizabeth was able to assist you with your screen protector replacement and that her helpful approach made the visit a positive one. -Prabhjeet
Stolen phone
Had my phone stolen at the weekend and the fella in the store helped block my phone and get a new SIM with my same number sorted at the same time, very pleased
March 16, 2026
Unprompted review
Reply from Three UK - 3Store Newry
We’re so glad to know you felt supported and guided toward the right choice. 🌟 Your appreciation means a lot, and it’s wonderful to hear the care put in made a difference for you. Thank you, Johnny! -Kashish
Staff very helpful
Staff very helpful, had a good contract, any problems got them sorted
March 10, 2026
Unprompted review
Reply from Three UK - 3Store Newry
That's wonderful, Gaby! We're thrilled that our team supported you in securing a great deal and resolving every issue. Thank you for sharing your lovely experience 💛 -Arvind
Very good service
My broadband wasn't working and when I went into store they tested it and found my router was faulty, after checking my account they found I was due a free upgrade and could get a replacement router and at a cheaper price than I was currently paying. Very happy with service I received
March 4, 2026
Unprompted review
Reply from Three UK - 3Store Newry
Hi Mary, thanks for sharing your experience. We’re really glad the team in store were able to quickly identify the issue and get you set up with a new router and upgrade all while saving you money. It’s wonderful to hear you’re happy with the service you received. 😊 -Neha
Polite and patient
Got served today by Alfred, he was very polite and patient and helped set a new phone for my father, he was great and really helped make the process as painless as poss
February 21, 2026
Unprompted review
Reply from Three UK - 3Store Newry
Hi Dave, Alfred’s polite and patient support made setting up your father’s new phone effortless — thanks for sharing your experience! 🌟💙 -Shivam
replacement sim
Went into store after getting my phone stolen, and the advisor was great, getting my previous phone blacklisted, and replacing my sim very quickly, great customer service and helped to reassure me that the thief would not be able to access my phone
February 11, 2026
Unprompted review
Reply from Three UK - 3Store Newry
It’s a relief to hear our team could help after such a stressful experience, Terry. Getting things secured and back online quickly is always the priority. We're glad we could provide some reassurance and get your new SIM sorted so smoothly. -Kishan
Spoke with Elizabeth and she was…
Spoke with Elizabeth and she was fantastic! A credit to the store.
February 10, 2026
Unprompted review
Reply from Three UK - 3Store Newry
Thank you for the 5⭐ review, James! We truly appreciate you sharing your experience. It’s wonderful to hear that Elizabeth provided you with outstanding care. -Neha
In for a new screen protector and got…
In for a new screen protector and got it put on for me great service
February 7, 2026
Unprompted review
Reply from Three UK - 3Store Newry
Hey Mia, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Reply from Three UK - 3Store Newry
Ethan! Thanks for the feedback. We’re delighted to hear your visit went well and the team were able to assist you. Enjoy the rest of your day! -Afaq
Great experience with Ronan and Patrick
Great experience when visiting Three Newry. I spoke with Ronan and Patrick, they made the experience really enjoyable and answered all of the questions that I had. Will be back!
January 21, 2026
Unprompted review
Reply from Three UK - 3Store Newry
Hi Chloe! We’re so happy to hear that you received such attentive and friendly support from Ronan and Patrick. They truly made your experience remarkable. Have a lovely day! -Manavata
I went in to the store for an upgrade
I went in to the store for an upgrade. I don't know anything about phones and the assistant was so helpful. Friendly knowledgeable staff
January 14, 2026
Unprompted review
Reply from Three UK - 3Store Newry
Thanks for your 5 ⭐ review, Catherine, and it's lovely to hear that you enjoyed great customer service during your store visit. We hope you enjoy the new upgrade, and appreciate you taking the time to share this with us 🎊. -Michael
Always great to deal with
Always great to deal with, nothing too much trouble. Signed up with 3 after Christmas and have called in twice for assistance. Darrol always willing to help and always with a smile.
January 9, 2026
Unprompted review
Reply from Three UK - 3Store Newry
Hi Phyl! Knowing that you often enjoy a smooth experience and found Darrol supportive means a lot to us. Thank you for taking the time to leave such an amazing 5 ⭐ review! -Manavata
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