Three UK - 3Store Newry Reviews 

32
TrustScore 4.5 out of 5

4.7

48A - 49 Buttercrane Shopping Centre, BT35 8HJ Newry, North, GB


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Rated 5 out of 5 stars

Stopped in store they helped me and quoted some some really good phones, really helpful staff, wrote some information down for me, will definitely be back

Company replied

Rated 5 out of 5 stars

I came into this shop because my phone was old and wouldn’t stop making loud noises at me. Distressing noises. Elizabeth helped me find a new phone that lets me watch my YouTube videos in peace.... See more

Company replied

Rated 5 out of 5 stars

My broadband wasn't working and when I went into store they tested it and found my router was faulty, after checking my account they found I was due a free upgrade and could get a replacement router a... See more

Company replied

Rated 5 out of 5 stars

I was in Three shop in Newry today, was dealing with Chloe re a bill query. Chloe was so pleasant and helpfulnwhich is refreshing. Any time I have been in to th Three shop I have had similar positive... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Newry

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 48A - 49 Buttercrane Shopping Centre, BT35 8HJ, Newry, North, United Kingdom

  • 02830252496

4.7

Excellent

TrustScore 4.5 out of 5

32 reviews

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4.7

All reviews

(32)

30,293 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent customer service

I was in Three shop in Newry today, was dealing with Chloe re a bill query. Chloe was so pleasant and helpfulnwhich is refreshing. Any time I have been in to th Three shop I have had similar positive experiences. Many thanks and Merry Christmas Three!

December 13, 2025
Unprompted review
Three UK - 3Store Newry logo

Reply from Three UK - 3Store Newry

Hi Una,

Your amazing 5 ⭐ review 🌟 put a big smile on our faces. We’re so glad Chloe made your experience smooth and memorable. Wishing you a Merry Christmas 🎄 and a wonderful New Year 🎉 from all of us ❤️ -Arvind

Rated 5 out of 5 stars

Very friendly and helpful

Very friendly and helpful. Chloe and Mathew have been very patient with me.

December 2, 2025
Unprompted review
Three UK - 3Store Newry logo

Reply from Three UK - 3Store Newry

We love to hear Chloe and Mathew have taken their time to give you all the help you need, Jennifer :) Thanks -Scott

Rated 5 out of 5 stars

Fantastic Phone Shop

The staff in the Newry staff have great customer service. Helped me get my Google Pixel 9 Pro XL with the best deal available and a tablet. Happily continue to take out Phone Plans with 3 Mobile.

December 7, 2025
Unprompted review
Three UK - 3Store Newry logo

Reply from Three UK - 3Store Newry

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

The staff were amazing especially Ronan…

The staff were amazing especially Ronan and Niamh who were very friendly and attentive with me during my time in the store

November 12, 2025
Unprompted review
Three UK - 3Store Newry logo

Reply from Three UK - 3Store Newry

Thanks for this fantastic 5⭐ review, Nathan. We appreciate you taking the time to send this over! Well done to Ronan & Niamh🎉 -Jade

Rated 5 out of 5 stars

Dealt with Patrick

Dealt with Patrick, he was so helpful and resolved my issue quickly and professionally

November 3, 2025
Unprompted review
Three UK - 3Store Newry logo

Reply from Three UK - 3Store Newry

Hi there.

That's great. We're glad to hear that. Thank you for the 5 stars. -Pete

Rated 5 out of 5 stars

Very impressed with the customer…

Very impressed with the customer service, the store manager,Patrick ,was very helpful and gave me all the information I needed

November 5, 2025
Unprompted review
Three UK - 3Store Newry logo

Reply from Three UK - 3Store Newry

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

Rated 5 out of 5 stars

Fantastic upgrade experience

When I visited the store I was unsure about moving to a new phone but the team were brilliant, they took the time to answer all my questions and I am very pleased with my new phone and plan.

November 6, 2025
Unprompted review
Three UK - 3Store Newry logo

Reply from Three UK - 3Store Newry

We're glad the store helped give you peace of mind, Phil, to make a confident decision. Best of luck with your new phone :) -Scott

Rated 5 out of 5 stars

Really clear communication!

Went in for an upgrade recently and was given really clear options and left a deal that I was very happy with.

November 4, 2025
Unprompted review
Three UK - 3Store Newry logo

Reply from Three UK - 3Store Newry

Thanks for this fantastic 5⭐ review, Conor. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade

Rated 5 out of 5 stars

Great experience

One of the staff members helped set up my phone and get my photos and contacts transferred as I wouldn't really know how, they made the process of getting a new phone much simpler and hassle free

November 5, 2025
Unprompted review
Three UK - 3Store Newry logo

Reply from Three UK - 3Store Newry

Thanks for this amazing 5⭐ review. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade

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