Three UK - 3Store Peterborough Reviews 

157
TrustScore 5 out of 5

4.9

Unit 55a The Queensgate Centre, PE1 1NH Peterborough, Midlands, GB


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Rated 5 out of 5 stars

Jake in Peterborough was fabulous he sold us a router that gives the service we need. All of the other providers in the area we were moving to suggest the three service would not work. We have nothing... See more

Company replied

Rated 5 out of 5 stars

We went into the Peterborough 3 store to secure a new contract for my Daughters mobile + secure data roaming abroad as she is going on holiday. Kira instore was SUPERB- gave us a great deal, exp... See more

Company replied

Rated 5 out of 5 stars

Jake and the team were amicable, thoughtful and got me everything I needed and more. Good deal, offered me realsitic and honest opinions on what was available to me. Kind and caring service, would 100... See more

Company replied

Rated 5 out of 5 stars

Kevin and Kai at the 3Mobile store in Queensgate, Peterborough, were extremely helpful, friendly, and professional. They took the time to explain everything clearly and made sure all my questions were... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Peterborough

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 55a The Queensgate Centre, PE1 1NH, Peterborough, Midlands, United Kingdom

  • 01733339072

4.9

Excellent

TrustScore 5 out of 5

157 reviews

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4.9

All reviews

(157)

31,030 reviews in the last 12 months

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Rated 5 out of 5 stars

The best he help me

The best he help me

April 22, 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Thanks a ton, Costina! 🎉 We’re so glad everything went perfectly with us, and we can’t wait to welcome you back again! 🥰 -Kashish

Rated 5 out of 5 stars

Laura was fab and helped me work out…

Laura was fab and helped me work out the best options

April 18, 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Woohoo 🎉 Holly, delighted to hear Laura offered prompt support and guided you toward choices that fit you perfectly. Have a lovely day ✨ -Arvind

Rated 5 out of 5 stars

Service was very helpful

Service was very helpful, and everything explained simply.

April 16, 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

That’s wonderful, Sylvia 🌈 We’re so pleased to hear that the guidance provided was spot-on and easy to follow. Thanks for sharing such positive vibes with us 💫 -Arvind

Rated 5 out of 5 stars

Served by Andreea

Served by Andreea, assisted me in upgrading mobile device, good on the sale and nice to chat to

April 14, 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Absolutely fabulous, Thomas! We’re glad Andreea was such a great help to you. Thank you for taking the time to leave us a 5⭐ review! -Veronica

Rated 5 out of 5 stars

Andrei was super helpful

Andrei was super helpful, friendly and knowledgeable on our visit today. We had an excellent experience today and he is a credit to the company. Thanks again!

April 13, 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Hi Zoe, thank you for the lovely 5 ⭐ review! It's great to hear Andrei made everything smooth during your visit and ensured you felt well supported throughout. Have a wonderful day 😊 -Samad

Rated 5 out of 5 stars

Very happy with experience

April 10, 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Justina, it’s wonderful hearing your thoughts. Knowing that your visit left you feeling genuinely satisfied means a lot to us. We’re always aiming to create smooth, stress free experiences, and your message shows we’re on the right track. -Manavata

Rated 5 out of 5 stars

Kevin The Superstar

Kevin was absolutely amazing. He gave such a great experience and made our visit in store perfect! We will be recommending Three to everyone! Thanks for the help, Kev 😁

April 10, 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Big shoutout to Kevin for turning customer service into a full on joyful experience! 🎉 Iona, this is exactly what we want our customers to feel, valued and happy! Here’s to many more smiling moments together! 😃 -Kashish

Rated 5 out of 5 stars

I am very pleased with the two people …

I am very pleased with the two people that sold my phone did ever every thing for me a pleasure . Thank you Vivienne

April 9, 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Hey there, it’s fantastic to hear that our team made your visit so seamless. Your feedback means a lot to us, and we’re thrilled they left such a positive impression. 🥰 -Kashish

Rated 5 out of 5 stars

We have had great service with the team…

We have had great service with the team giving all sorts of amazing deals. An amazing customer service and ensuring that its met to expectations.

April 9, 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Hi Jolita, we’re delighted our team could provide such attentive support and ensure everything met your expectations. Your feedback means a lot to us. -Shivam

Rated 5 out of 5 stars

Tuba was lovely

April 9, 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Sushmasri, we’re delighted Tuba made your experience so pleasant. Thank you so much for the 5 ⭐ review! -Suhaas

Rated 5 out of 5 stars

Jake provided exceptional support

Jake provided exceptional support to both remediate my issue and also reduced my monthly costs. Excellent service.

April 7, 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

That’s brilliant! We’re super happy to hear that Jake gave you all the support you needed. Thank you so much for the 5⭐ review. -Neha

Rated 5 out of 5 stars

Friendly funny helpful honest staff

Friendly funny helpful honest staff, especially Jake

March 20, 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Hello Cheryl, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Came in with a minor question which was…

Came in with a minor question which was sorted and explained very well by olga who helped me save £5 on my airtime and was assisted by jake and I left with 2 new tablets

March 18, 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

🌟 Amazing feedback, Dave! We’re thrilled Olga and Jake worked together to provide such helpful service, guiding you through your query and helping you walk away with more than expected. Thanks for sharing your kind words 🙌 -Shivam

Rated 5 out of 5 stars

Great experience with Tuba

March 15, 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Hey Petrisor, this is wonderful to read! We’re delighted that Tuba made your experience such a positive one. Thanks for the brilliant 5⭐ review. -Ayesha

Rated 5 out of 5 stars

Great service lady helped me not sure…

Great service lady helped me not sure what her name was but she was lovely

March 13, 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Hi George, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

laura was nice and helpful

March 11, 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

What a sweet 5⭐ rating, Gavril! We’re heartened to know this has been your experience with Laura. Wishing you a bright and joyful day ahead! 🌸 -Ayesha

Rated 5 out of 5 stars

Service good

Service good, as expected for long time customers

March 10, 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

What a sweet 5⭐ rating, Roy! We really appreciate your loyalty and are glad the service continues to meet your expectations. -Ayesha

Rated 5 out of 5 stars

had a good experience from olga egle…

had a good experience from olga egle and aleksandra thank you

March 9, 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Thank you, Mitchell! Hearing that Olga, Egle, and Aleksandra made such a strong impact on your visit truly makes our day. Their dedication shines through, and it’s fantastic to know they helped create a standout moment for you. -Manavata

Rated 5 out of 5 stars

Tuba and Kev were great

March 7, 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Hey Michael! 🎊 That’s amazing to hear! Big kudos to Tuba and Kev for making your experience truly special. Your feedback means a lot to us. 😊 -Prabhjeet

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