Jake in Peterborough was fabulous he sold us a router that gives the service we need. All of the other providers in the area we were moving to suggest the three service would not work. We have nothing... See more
Company replied
Location
Switch locationUnit 55a The Queensgate Centre, PE1 1NH Peterborough, Midlands, GB
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See what reviewers are saying
We went into the Peterborough 3 store to secure a new contract for my Daughters mobile + secure data roaming abroad as she is going on holiday. Kira instore was SUPERB- gave us a great deal, exp... See more
Company replied
Jake and the team were amicable, thoughtful and got me everything I needed and more. Good deal, offered me realsitic and honest opinions on what was available to me. Kind and caring service, would 100... See more
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Kevin and Kai at the 3Mobile store in Queensgate, Peterborough, were extremely helpful, friendly, and professional. They took the time to explain everything clearly and made sure all my questions were... See more
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Company details
About Three UK - 3Store Peterborough
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 55a The Queensgate Centre, PE1 1NH, Peterborough, Midlands, United Kingdom
- 01733339072
4.9
Excellent
157 reviews
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Laura was very helpful with all our…
Laura was very helpful with all our queries and exceeded our expectations in terms of customer service. Very happy customer here.
March 6, 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Boom 💥 Reviews like yours truly make our day, Isabel! Delighted to hear Laura offered such brilliant support and made your experience so positive. Here’s to many more great moments ahead 💙 -Arvind
Top marks for Laura!
I was served by Laura and explained that I needed a new iPad and possibly a new iPhone. I am of the older generation, so technology doesn’t come easy to me. However, Laura was very helpful and explained all possibilities - particularly with regards to my iPhone - and allowed me the time and space to make my decision.
When she realised that I wear hearing aids she also, very carefully, explained that my records in-store could be marked so that I receive appropriate assistance in future without having to ask for it. She explained all of this in a very nice way.
The whole experience was very good and I did not feel at all rushed.
March 4, 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Hi Vivienne! This absolutely made our day. Laura is fantastic, and we’re so glad she could make everything clear and comfortable for you. It’s wonderful to know you felt supported and never rushed. We’re always here whenever you need us. 🥰 -Ayesha
Olga was very sweet and understood my…
Olga was very sweet and understood my mum's needs and got her a great deal
March 4, 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Thanks for this fantastic review, Alex! We’re thrilled to hear that Olga provided excellent support and guided your mum to the best deal 🎉 -Neha
Olga - Peterborough shop 🙌
Your assistant Olga was great, she clarified all my questions regarding my contract and gave me all the options possible in order to get another device soon, very professional and friendly, thx again Olga
March 3, 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Hello Nuno! It is wonderful to hear about your visit to our Peterborough branch. Olga clearly provided a thorough breakdown of your agreement and ensured you were fully aware of the various paths toward your next handset. We are delighted that her expert yet welcoming manner made such a positive impact. -Kishan
Olga was really good and professional
Olga was really good and professional. She helped us with all our issues.
February 28, 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Thank you for sharing your experience Ruben. It’s great to hear that Olga offered such strong support and guided you throughout your time with us. -Afaq
Upgrade
Came in to upgrade after having problems upgrading over the phone. So much easier and quick! Andrre helped me, he was very informative and helpful. Great experience, thank you!
February 28, 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Thank you for sharing your experience, Heidi. It’s great to hear that your visit went smoothly and that Andrre offered such clear and supportive help. We’re glad the upgrade process felt effortless for you! -Manavata
Reply from Three UK - 3Store Peterborough
Hey Kamil, we’re thrilled that Jake made your experience so positive! Thank you for this amazing 5⭐ review! -Veronica
excellent s
February 25, 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Sandeep, you've made us smile! 😊 Thank you for the amazing 5 ⭐ review. Wishing you a fantastic day! -Afaq
Andrea and egla were superhelpfull
Andrea and egla were superhelpfull. Really appreciate their efforts. Felt really happy talking to them
February 24, 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Hi Ali 🌟 We’re delighted to hear Andrea and Egla made your experience so positive, your kind words will mean a lot to them and we truly appreciate you sharing this with us. -Shivam
Friendly staff
Friendly staff, efficient and managed to complete what I came in for
February 19, 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Hey Izhaar, truly outstanding! Thank you for the 5 ⭐ love. You didn’t just share a review, you shared a moment that reminds us what exactly we strive for. -Ashifa
I am very happy the way my problem was…
I am very happy the way my problem was resolved in a few time.I am ready to give them 5 stars.
February 7, 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Hi Leonnie, we’re pleased our team could fix the situation for you in such a short window. It’s brilliant to know you’re satisfied with the outcome and that we could turn things around so efficiently. -Kishan
Laura a very good consultant
February 6, 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Amazing, Florin! We’re thrilled Laura made your experience outstanding. 🎊 Thank you for sharing such an excellent 5 ⭐ review. -Suhaas
Reply from Three UK - 3Store Peterborough
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Brilliant so good
February 5, 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Hi, Laura. We're so happy to know that you had a great experience with us. Thank you for taking the time to share this lovely feedback. ☺️ -Prabhjeet
Jake tried evrry option to give me the…
Jake tried evrry option to give me the best deal. He was very, very helpful. Thank you.
February 3, 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Hey Eileen, that’s wonderful! We’re thrilled Jake made everything seamless for you. Thank you so much for the amazing 5⭐ review! -Veronica
Jake was super helpful with my upgrade
Jake was super helpful with my upgrade. Great customer service, highly recommended.
February 3, 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
That’s wonderful feedback, David! It’s fantastic to hear that Jake made your experience seamless and ensured everything was clear throughout your upgrade. We truly appreciate your recommendation. -Manavata
Very helpful and patient
Very helpful and patient. Had answers to all my questions
January 31, 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Hi Lyn, thanks so much for sharing your experience 😊. We’re glad you felt supported and that all your questions were answered. -Shivam
Laura explained everything to me very…
Laura explained everything to me very clearly and helped me add a tablet to my order as I work in tech
January 30, 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Thanks for taking the time to leave this feedback, William. It’s great to hear that Laura provided clear guidance and helped you add the tablet with ease. We’re here whenever you need us 😊 -Ayesha
Laura helped me save money by giving me…
Laura helped me save money by giving me a good package deal
January 28, 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Every special memory begins with people like Laura, whose expertise made a difference and helped you walk away with a fantastic offer, Stivan. Enjoy your new deal, it was a joy to help! 💫 -Ashifa
Reply from Three UK - 3Store Peterborough
Hey Martin, that’s incredible! Great to hear Laura made such a lovely impression. 😊✨ -Veronica
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