Three UK - 3Store Peterborough Reviews 

158
TrustScore 5 out of 5

4.9

Unit 55a The Queensgate Centre, PE1 1NH Peterborough, Midlands, GB


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Rated 5 out of 5 stars

Jake in Peterborough was fabulous he sold us a router that gives the service we need. All of the other providers in the area we were moving to suggest the three service would not work. We have nothing... See more

Company replied

Rated 5 out of 5 stars

We went into the Peterborough 3 store to secure a new contract for my Daughters mobile + secure data roaming abroad as she is going on holiday. Kira instore was SUPERB- gave us a great deal, exp... See more

Company replied

Rated 5 out of 5 stars

Jake and the team were amicable, thoughtful and got me everything I needed and more. Good deal, offered me realsitic and honest opinions on what was available to me. Kind and caring service, would 100... See more

Company replied

Rated 5 out of 5 stars

Kevin and Kai at the 3Mobile store in Queensgate, Peterborough, were extremely helpful, friendly, and professional. They took the time to explain everything clearly and made sure all my questions were... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Peterborough

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 55a The Queensgate Centre, PE1 1NH, Peterborough, Midlands, United Kingdom

  • 01733339072

4.9

Excellent

TrustScore 5 out of 5

158 reviews

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4.9

All reviews

(158)

31,182 reviews in the last 12 months

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Rated 5 out of 5 stars

Jake is a SUPERSTAR

Jake was an amazing help. He got me more data and set me up for amazing broadband. So much cheaper than my current provider. Thank you Jake, you're a true credit to your company!!

January 28, 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Thank you for the fantastic feedback, Jimmy! We’re glad Jake was able to get everything sorted for you and secure you a better deal 😊 He’s definitely a valued member of our team. ⭐ -Veronica

Rated 5 out of 5 stars

Queensgate Three

Guy i dealt with, Jake, was very helpful sorting out my pain in the ass problem👍

January 27, 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Thanks for sharing this, Joao. Great to hear that Jake was able to help you get everything sorted. Have a wonderful day. -Kishan

Rated 5 out of 5 stars

Laura - Peterborough

Laura was knowledgeable and helpful. She helped me narrow down which phone to buy based on my needs and helped me choose a budget friendly option. I would recommend her service and the deals at 3 to others.

January 26, 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Hi Nicola, thank you for sharing your lovely experience 😊 We’re pleased Laura could support you in finding an option that suited your needs and budget. Wishing you a fantastic day 🌟 -Arvind

Rated 5 out of 5 stars

andreea was amazing

andreea was amazing

January 26, 2026
Unprompted review
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Reply from Three UK - 3Store Peterborough

Lovely to hear Andreea did a great job, Gheorghe! Providing service at its best is our priority! 😉 -Kashish

Rated 5 out of 5 stars

Very good advice and price

January 26, 2026
Unprompted review
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Reply from Three UK - 3Store Peterborough

Your 5⭐ review made us smile, Kelly! We’re so happy you had an excellent experience, and we wish you a fantastic day ahead 🤗 -Ayesha

Rated 5 out of 5 stars

10/10 service from Customer Advisor…

10/10 service from Customer Advisor Jake.

January 24, 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

That's amazing to hear, Brandon. Jake is truly a gem. He always goes above and beyond, and we’re grateful your time with him was so positive! ✨ -Ayesha

Rated 5 out of 5 stars

Amazing customer service from tuba very…

Amazing customer service from tuba very kind and respectful

January 24, 2026
Unprompted review
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Reply from Three UK - 3Store Peterborough

Hello Malaikasarfraz, thank you so much for your wonderful review! 🎉 We’re happy you enjoyed our services from Tuba, and we’re always here to help. ☺️ -Kashish

Rated 5 out of 5 stars

Top class advice

Top class advice, thank you very much

January 24, 2026
Unprompted review
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Reply from Three UK - 3Store Peterborough

What an incredible review, Dave. You didn’t just share a review, you shared a moment that reminds us what exactly we strive for ☺️ -Ashifa

Rated 5 out of 5 stars

Good communication geat

Good communication
Respectful
Polite
Good presentation
Well detailed

January 23, 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Hi there! Thanks so much for sharing this. We’re happy to see that you had such a positive experience. That's exactly what we want for our customers 😊 -Ayesha

Rated 5 out of 5 stars

Laura made my phone deal very simple…

Laura made my phone deal very simple and easy and I left with a good package deal

January 23, 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Thank you for sharing this! ✨ Laura’s expertise and personal touch truly make a difference, and we’re delighted she helped you walk away with a fantastic offer, Marinela, that perfectly suits your needs. Enjoy the rest of your day! 😊 -Ashifa

Rated 5 out of 5 stars

laura helped me set up my first sim…

laura helped me set up my first sim contract in the uk

January 23, 2026
Unprompted review
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Reply from Three UK - 3Store Peterborough

Hey Mohammed. It’s fantastic to hear Laura made your first SIM setup smooth and straightforward. Thank you for sharing this, it means so much to us! 😊 -Prabhjeet

Rated 5 out of 5 stars

Good knowledge of product

Good knowledge of product, answered questions I had, efficient and professional service

January 22, 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Thanks for the awesome review! We’re pleased our team made the process simple and carried it out with care. Your feedback means a lot to us. 😊 -Prabhjeet

Rated 5 out of 5 stars

Mr Jake is excllent

January 22, 2026
Unprompted review
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Reply from Three UK - 3Store Peterborough

Hey Mohamed! 🎉 Awesome to hear! Huge shoutout to Mr Jake for making your experience excellent. Thank you for this amazing 5 ⭐ review. -Prabhjeet

Rated 5 out of 5 stars

Andrei was absolutely amazing

Andrei was absolutely amazing, I haven’t seen someone so good at their job in a while, very beautiful too!

January 22, 2026
Unprompted review
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Reply from Three UK - 3Store Peterborough

Hi Andrei, this is what we love hearing from our customers! We'll be sure to pass this on! -John

Rated 5 out of 5 stars

Laura helped me with my home broadband…

Laura helped me with my home broadband brand today when i was in need. Very happy with my experience

January 21, 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

💫 Your feedback means a lot to us, Aslam! We’re thrilled Laura could make your broadband experience smooth and seamless. Thank you for taking the time to share your experience! 😄✨ -Veronica

Rated 5 out of 5 stars

Laura helped me open my business…

Laura helped me open my business account and encourage me to try a new phone brand called Honor! Very excited to use this

January 21, 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Your message is a gift, Jean! 🎀It’s great to hear Laura was able to guide you through the process and introduce you to something new. We’re sure you’ll enjoy your new phone 💖 -Ashifa

Rated 5 out of 5 stars

Seamless experience with the customer…

Seamless experience with the customer advisor Jake.

January 20, 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Hi Alice, that’s wonderful! 🎉 Knowing that Jake nailed it and made your experience remarkable feels amazing. Thank you so much for the lovely review ☺️ -Manavata

Rated 5 out of 5 stars

Phone upgrade

Quick and easy to upgrade. No hassel

January 18, 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Hey Mark, we are delighted to hear that our team made the upgrade smooth. Thank you for sharing, your words truly made our day. -Afaq

Rated 5 out of 5 stars

When in to upgrade my phone

When in to upgrade my phone. Tuba was very helpful and spent a lot of time researching and finding the best deal for me. Very friendly service and she's a credit to the store.

January 18, 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Hey Emily 😊 That’s brilliant! We’re happy to know Tuba made your upgrade smooth and helped you choose the best option. Wishing you a fantastic day 💙 -Arvind

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