Three UK - 3Store Peterborough Reviews 

158
TrustScore 5 out of 5

4.9

Unit 55a The Queensgate Centre, PE1 1NH Peterborough, Midlands, GB


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Rated 5 out of 5 stars

Jake in Peterborough was fabulous he sold us a router that gives the service we need. All of the other providers in the area we were moving to suggest the three service would not work. We have nothing... See more

Company replied

Rated 5 out of 5 stars

We went into the Peterborough 3 store to secure a new contract for my Daughters mobile + secure data roaming abroad as she is going on holiday. Kira instore was SUPERB- gave us a great deal, exp... See more

Company replied

Rated 5 out of 5 stars

Jake and the team were amicable, thoughtful and got me everything I needed and more. Good deal, offered me realsitic and honest opinions on what was available to me. Kind and caring service, would 100... See more

Company replied

Rated 5 out of 5 stars

Kevin and Kai at the 3Mobile store in Queensgate, Peterborough, were extremely helpful, friendly, and professional. They took the time to explain everything clearly and made sure all my questions were... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Peterborough

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 55a The Queensgate Centre, PE1 1NH, Peterborough, Midlands, United Kingdom

  • 01733339072

4.9

Excellent

TrustScore 5 out of 5

158 reviews

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4.9

All reviews

(158)

31,182 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ogla is really Nice

Ogla is really Nice, Gives good customer service♥️

January 16, 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Hey Chathurangani! 🎉 We’re thrilled to hear that Ogla made your experience outstanding. Thank you for leaving such a fantastic 5 ⭐ review! -Suhaas

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff, specially Andrea. So kind and friendly person.
I recommend 100 %

January 15, 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

That’s awesome, Monika! A big shoutout to our team and to Andrea for going above and beyond to make your experience exceptional. Thanks for a great review. -Neha

Rated 5 out of 5 stars

I’m so happy with the service today

I’m so happy with the service today , I have met amazing people especially Andrei was particularly helpful and insightful!

January 15, 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Woohoo 🎉 Lyudmila, we love hearing feedback like this 🌟 We’re delighted Andrei’s support made your visit truly memorable. Have an amazing day 😊 -Arvind

Rated 5 out of 5 stars

Excellent stuff service Egle Datiene

Excellent stuff service, Assistant manager Egle was very helpful.
I m very happy. Thanks

January 14, 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Wow, Mr. Ceslovas! We’re absolutely thrilled to hear that Egle made your experience so smooth. Thank you for taking the time to share such an incredible 5 ⭐ review. Have an amazing day! -Afaq

Rated 5 out of 5 stars

Very great service

Very great service. Very helpful staff. Highly recommended.

January 14, 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Edita, we couldn’t be happier! 🌟 Your recognition of our team’s 5⭐ dedication shows how great service brings lasting joy. Thank you for sharing your wonderful experience with us ☺️ -Ashifa

Rated 5 out of 5 stars

Excellent customer service from…

Excellent customer service from Benjamin at Peterborough 3 Store.
He explained everything to me in such a easy and polite manner.

January 14, 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Hello Opeyemi, thank you for the 5 ⭐ rating! We’re delighted Benjamin at our Peterborough Store provided such outstanding support and explained everything clearly with great courtesy. It’s wonderful to know your visit left you feeling confident and well‑informed. -Kishan

Rated 5 out of 5 stars

Speaking to Jake this morning

Speaking to Jake this morning
I found this gentleman very helpful and is great with customer service.
Thank you Jake

January 14, 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

That’s amazing to hear, Daniel! 🎉 It’s great that Jake could provide the support you needed today. We’re pleased our team could make things easy for you and deliver such a positive experience. -Kishan

Rated 5 out of 5 stars

I had a amazing experience at three…

I had a amazing experience at three today, Aleksandra and Egle went above and beyond for me and my partner, give them a raise they deserve it. Thank you once again.

January 11, 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Hi there.

That's great. We're glad to hear that. Thank you for the 5 stars. -Pete

Rated 5 out of 5 stars

Great service

Great service

January 9, 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

Amazing lady and gentleman I interacted…

Amazing lady and gentleman I interacted with today. I wish the online staff are as polite and kind
Thanks Jake's for dealing with the technical support and Olga for your patience with me and answering all my questions with a smile.

January 8, 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

We're grateful for the fantastic review, Edith. It's brilliant that you found visiting our store rewarding, and Olga and Jake gave you the friendly support you deserved. -Scott

Rated 5 out of 5 stars

Laura helped me and my partner manage…

Laura helped me and my partner manage our finances by putting all our contracts under one account, only came in for a homebroadbrand and left with an amazing package deal helping me save money!

January 7, 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

That's fabulous to hear, Ericq! 🎉 We're glad Laura made your experience epic, and your feedback means a lot to us. Have an amazing day! -Afaq

Rated 5 out of 5 stars

Very nice

Very nice, good experience. Alexandra was very polite and helpful. I am customer this network for so many years and very happy with service they provide.

January 6, 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

We're thrilled that Alexandra gave you the help you needed. Your loyalty means the world to us, Evelina. :) -Scott

Rated 5 out of 5 stars

Really good support

They were really supportive with helping me get a new phone and transfering all the data and apps across safely. They helped me to adjust all the new settings to the same or similar of my old phone.

January 6, 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Thanks for your 5 ⭐ review, Sophie, and it's lovely to hear that you enjoyed great customer service with your new phone purchase and data transfer. We appreciate you taking the time to share this with us 🎊. -Michael

Rated 5 out of 5 stars

Professional engagement

The agent (Jake)has been very helpful and show a degree of patience

January 2, 2026
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Hey.

Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete

Rated 5 out of 5 stars

Jake was very informative and helpful…

Jake was very informative and helpful around changing everything

December 29, 2025
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

We appreciate you taking the time to leave a 5* review. Thanks for your feedback and we’ll make sure this is passed back to the team. -John

Rated 5 out of 5 stars

Benjamin and olga they gave us a …

Benjamin and olga they gave us a really well service for us. They explained everything well and were really kind .

December 27, 2025
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Hey.

That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete

Rated 5 out of 5 stars

Laura matched everything i Washington…

Laura matched everything i Washington lookjng for today. Vero, Delightful person

December 18, 2025
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Hey Nicu, thank you for the 5 ⭐ review! We’re thrilled to hear that Laura and Vero made your experience absolutely epic. Wishing you a wonderful day! -Manavata

Rated 5 out of 5 stars

Alex was extremely helpful and very…

Alex was extremely helpful and very professional.

December 14, 2025
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Hello Beryl, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John

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