Three UK - 3Store Peterborough Reviews 

158
TrustScore 5 out of 5

4.9

Unit 55a The Queensgate Centre, PE1 1NH Peterborough, Midlands, GB


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Rated 5 out of 5 stars

Jake in Peterborough was fabulous he sold us a router that gives the service we need. All of the other providers in the area we were moving to suggest the three service would not work. We have nothing... See more

Company replied

Rated 5 out of 5 stars

We went into the Peterborough 3 store to secure a new contract for my Daughters mobile + secure data roaming abroad as she is going on holiday. Kira instore was SUPERB- gave us a great deal, exp... See more

Company replied

Rated 5 out of 5 stars

Jake and the team were amicable, thoughtful and got me everything I needed and more. Good deal, offered me realsitic and honest opinions on what was available to me. Kind and caring service, would 100... See more

Company replied

Rated 5 out of 5 stars

Kevin and Kai at the 3Mobile store in Queensgate, Peterborough, were extremely helpful, friendly, and professional. They took the time to explain everything clearly and made sure all my questions were... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Peterborough

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 55a The Queensgate Centre, PE1 1NH, Peterborough, Midlands, United Kingdom

  • 01733339072

4.9

Excellent

TrustScore 5 out of 5

158 reviews

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4.9

All reviews

(158)

31,182 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Benjamin who served very kind n was…

Benjamin who served very kind n was very easy for me to get information

December 12, 2025
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Hi Saima, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Kev was spectacular

Kev was spectacular. I am very satisfied with my service today.

December 11, 2025
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Hey.

Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete

Rated 5 out of 5 stars

Couldn't be happier

Popped on to discuss possible move from elsewhere. Ended up taking new contact out straight away. Well looked after. Thank you

December 10, 2025
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Welcome to Three, Na! We're thrilled you chose us :) Thanks for a fantastic review -Scott

Rated 5 out of 5 stars

We popped to store close to closing…

We popped to store close to closing time and the staff here were super helpful and full of great knowledge

December 10, 2025
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine

Rated 5 out of 5 stars

Brilliant

Brilliant. Made changing my phone so easy. 👍

December 9, 2025
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Thanks for this fantastic 5⭐ review, Mike. We really do love to hear this! Hope you have a great day 😊 -Jade

Rated 5 out of 5 stars

Andrei was excellent in customer…

Andrei was excellent in customer service skills, very pleasant experience

December 8, 2025
Unprompted review
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Reply from Three UK - 3Store Peterborough

We appreciate the 5* - We know the retail staff will be happy to see this -Maxine

Rated 5 out of 5 stars

Very great customer service and clear…

Very great customer service and clear in all the information needed.
I would recommend 3 to my family as the service is great and friendly as well as efficient . Thank you so much Andrei for a job well done and a great service

December 8, 2025
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

We appreciate that, Michelle, that means a lot to us. We're glad that you had a great conversation with Andrei :) -Scott

Rated 5 out of 5 stars

Very helpful and friendly

Very helpful and friendly. Went through all options available to me to ensure I got the best deal. I was very happy with the extra accessories too

December 7, 2025
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

Very very helpful

December 7, 2025
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

Amazing customer service and great…

Amazing customer service and great plans and the switch over was super nice

December 5, 2025
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Hi there.

Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete

Rated 5 out of 5 stars

I was served by Laura she made the…

I was served by Laura she made the process very easy and was so helpful at explaining everything thoroughly to me 😁

December 5, 2025
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

I was here today and the service was…

I was here today and the service was excellent. The staff were wonderful, especially Benjamin and Olga

December 5, 2025
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Hi there.

That's great. We're glad to hear that. Thank you for the 5 stars. -Pete

Rated 5 out of 5 stars

Very good service

Very good service. I will recommend to friends and family

December 4, 2025
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Thanks for this fantastic 5⭐ review, Elisabeth. We really do love to hear this! Hope you have a great day 😊 -Jade

Rated 5 out of 5 stars

Thank you Egle!!!!!

Egle was the best. She helped me out so much with the problems on my account, and I really don't know what I would have done without her. I've been a Three customer for 20 years and what Egle did to help has made me feel looked after. She is a true testament to your company, and someone I will be coming back to see in future

December 3, 2025
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Thanks for this amazing 5⭐ review, Marie. We really appreciate you taking the time to send this over to us! Great work Egle 🎉 -Jade

Rated 5 out of 5 stars

Excellent customer service

I recently visited the 3 Network store and had an outstanding experience. Egle was absolutely amazing—knowledgeable, friendly, and incredibly helpful. She made the entire process smooth and enjoyable. Truly excellent customer service!

November 30, 2025
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine

Rated 5 out of 5 stars

Amazing

Amazing. Insightful. Experienced.

November 26, 2025
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Hi Olukunle, we’re very happy to see this has been your experience, we’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Amazing customer support

Amazing customer support, in perticular Olga who helped and answered all the questions we had, very friendly and lovely lady. Recommend.

November 25, 2025
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Thanks for your feedback, Andreea, and it's lovely to hear that you enjoyed great customer service from Olga. We appreciate you taking the time to share this with us. -Michael

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