Three UK - 3Store Peterborough Reviews 

158
TrustScore 5 out of 5

4.9

Unit 55a The Queensgate Centre, PE1 1NH Peterborough, Midlands, GB


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Rated 5 out of 5 stars

Jake in Peterborough was fabulous he sold us a router that gives the service we need. All of the other providers in the area we were moving to suggest the three service would not work. We have nothing... See more

Company replied

Rated 5 out of 5 stars

We went into the Peterborough 3 store to secure a new contract for my Daughters mobile + secure data roaming abroad as she is going on holiday. Kira instore was SUPERB- gave us a great deal, exp... See more

Company replied

Rated 5 out of 5 stars

Jake and the team were amicable, thoughtful and got me everything I needed and more. Good deal, offered me realsitic and honest opinions on what was available to me. Kind and caring service, would 100... See more

Company replied

Rated 5 out of 5 stars

Kevin and Kai at the 3Mobile store in Queensgate, Peterborough, were extremely helpful, friendly, and professional. They took the time to explain everything clearly and made sure all my questions were... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Peterborough

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 55a The Queensgate Centre, PE1 1NH, Peterborough, Midlands, United Kingdom

  • 01733339072

4.9

Excellent

TrustScore 5 out of 5

158 reviews

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4.9

All reviews

(158)

31,182 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service. Very helpful. Great staff

November 24, 2025
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Hi Michael, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Thank you so was hopefully

Thank you so was hopefully

November 24, 2025
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Hey there, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John

Rated 5 out of 5 stars

Fantastic service

November 19, 2025
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Thanks for the review. We're glad to hear it's been such a good experience for you -Maxine

Rated 5 out of 5 stars

Everything went fast and professional

Everything went fast and professional

November 19, 2025
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Hey Krzystof, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John

Rated 5 out of 5 stars

Very helpfull

Very helpfull

November 11, 2025
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Thank you for writing a 5 star review, Leslie, we're grateful :) -Scott

Rated 5 out of 5 stars

Great team and support!

Great team and support!
Guided me towards the best phone option having my interests at best!

Thank you Laura, Olga and Egle.

November 7, 2025
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Thanks for your feedback, Martina, and it's lovely to hear that you enjoyed great customer service from the team. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Jake was amazing

Jake was amazing, he was patient and talked to me about my alternatives and what was best for my plan and budget. I can be a handful and he didn’t make me feel like I was stupid or that I was talking too much, really great guy and a great salesman too!! Thank you so much

November 5, 2025
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Hey Maple, don't you worry at all, we're more than happy to answer any question you have no matter how small or silly you might see it as. We're glad Jake gave you the time to be as thorough as you could to make you feel assured. If you ever have any other questions please reach out :) -Scott

Rated 5 out of 5 stars

Great staff

Great staff, spotted that I was paying too much for my mobile which they corrected.
I can’t fault the customer service.
100% satisfaction

November 4, 2025
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Thanks for your feedback, Andy, and it's lovely to hear that you enjoyed great customer service with your plan. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Jake is helpful l appreciate is…

Jake is helpful l appreciate is customer service

November 4, 2025
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Thank you for the brilliant review, Gasper. We're glad Jake gave you the help you needed :) -Scott

Rated 5 out of 5 stars

Great service

Great service today

November 1, 2025
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

Rated 5 out of 5 stars

The service was really good everything…

The service was really good everything was explained and was a quick easy process

November 1, 2025
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

Rated 5 out of 5 stars

Today I received exceptional service…

Today I received exceptional service from the Peterborough store, and I couldn’t be happier.
After another company messed me around for 6 weeks with connecting broadband in my home I gave up, went to Three and wow they sorted me out on the spot , answered all questions I had, left with the hub plugged it in and now the internet is on.i just wish I’d gone to Three first, plus the monthly cost is cheaper than the other company :) just amazing service.

September 13, 2025
Unprompted review
Three UK - 3Store Peterborough logo

Reply from Three UK - 3Store Peterborough

Hello, Sean.

Thanks for the fantastic review! We're so pleased to hear that our Peterborough store was able to help you get connected so quickly after your experience with another company. It's great to know that the team answered all your questions and got you set up on the spot. We're glad you're happy with your new broadband and the cheaper monthly cost! -Pete

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