Three UK - 3Store Redditch Reviews 32

TrustScore 4.5 out of 5

4.7

Kingfisher Shopping Centre, 35 Evesham Walk, B97 4ET Redditch, South, GB


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Rated 5 out of 5 stars

Great customer service. Staff friendly and helpful. Huge thank you to Victoria, store No 1973. Very helpful and found the best deal for me

Company replied

Rated 5 out of 5 stars

I had a great experience today at the Three store in the Kingfisher, Ashley was very helpful and patient taking the time to assist my husband and I with our requests. He explained everything in detail... See more

Company replied

Rated 5 out of 5 stars

Brandon and Jake took care of me today and showed a great deal of enthusiasm answering my many questions, some quite obscure. I would recommend anyone looking for a phone, or new contract to go and se... See more

Company replied

Rated 5 out of 5 stars

Brandon is a credit to the company. I came in with no real knowledge on phones, and was looking for a new upgrade. Brandon was first to help me and show me all the different options. Didn’t upsell me... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Redditch

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Kingfisher Shopping Centre, 35 Evesham Walk, B97 4ET, Redditch, South, United Kingdom

  • 0152768209

4.7

Excellent

TrustScore 4.5 out of 5

32 reviews

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Rated 5 out of 5 stars

Great customer service

Great customer service. Staff friendly and helpful.
Huge thank you to Victoria, store No 1973. Very helpful and found the best deal for me

May 16, 2026
Unprompted review
Three UK - 3Store Redditch logo

Reply from Three UK - 3Store Redditch

Hey Sam. We’re so pleased Victoria turned things around by finding the right solution and securing a great deal for you. Moments like these brighten our day. ☺️ -Prabhjeet

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience, Jake was very helpful

May 10, 2026
Unprompted review
Three UK - 3Store Redditch logo

Reply from Three UK - 3Store Redditch

Hey Brendan. We're delighted Jake were able to help and make sure you got everything you needed during your visit. Feedback like this really makes our day. ☺️ -Prabhjeet

Rated 5 out of 5 stars

Ross and Aamir were very patient and…

Ross and Aamir were very patient and know their stuff. I left as a happy customer with a new phone package that fits my needs.

April 24, 2026
Unprompted review
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Reply from Three UK - 3Store Redditch

Yay, Mandy 🎉 Your words truly spotlight the dedication shown by Ross and Aamir! We are delighted their stellar expertise helped you secure the ideal setup for your needs. Sending you nothing but positive vibes for the rest of your week ✨ -Arvind

Rated 5 out of 5 stars

Jake was knowledgeable and helpful

Jake was knowledgeable and helpful, he was able to quickly sort out my pronlems when other phone stores couldn’t

April 2, 2026
Unprompted review
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Reply from Three UK - 3Store Redditch

Nothing makes us happier than fixing what matters and restoring smiles along the way, Rebecca. We're thrilled Jake could help and make your experience seamless. Thanks for the kind words! -Ashifa

Rated 5 out of 5 stars

Very helpful

Very helpful, informative and saved me money

March 16, 2026
Unprompted review
Three UK - 3Store Redditch logo

Reply from Three UK - 3Store Redditch

Thank you for sharing your experience. It’s wonderful to know the assistance you received was clear, reassuring, and genuinely helped you make a smarter financial choice. -Manavata

Rated 5 out of 5 stars

Aamir provided outstanding customer…

Aamir provided outstanding customer service. He is genuinely kind hearted soul. God bless

February 25, 2026
Unprompted review
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Reply from Three UK - 3Store Redditch

Hey Ronald, that’s marvelous! A big shoutout to Aamir for providing such amazing support. Thank you for taking the time to leave us a 5⭐ review! -Veronica

Rated 5 out of 5 stars

Jake ,he did brilliant job

Jake ,he did brilliant job. Very easy to communicate with Polish people. I'm very impressed how smooth that update went. Thanks you Jake 👍

February 8, 2026
Unprompted review
Three UK - 3Store Redditch logo

Reply from Three UK - 3Store Redditch

Hello Robert, we’re delighted Jake delivered excellent support and ensured everything went seamlessly. Your appreciation means a lot to us. -Suhaas

Rated 5 out of 5 stars

VICKY JEDRYS

Very polite and helpful..
Very efficient sales person.

February 2, 2026
Unprompted review
Three UK - 3Store Redditch logo

Reply from Three UK - 3Store Redditch

Hey there. this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Great customer service rendered and…

Great customer service rendered and very detailed explanations. Was attended to by AAMIR great guy 👍

February 2, 2026
Unprompted review
Three UK - 3Store Redditch logo

Reply from Three UK - 3Store Redditch

Hey there, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Just excellent service from jake…

Just excellent service from jake nothing was an issue just perfect very very helpfull.

January 22, 2026
Unprompted review
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Reply from Three UK - 3Store Redditch

Thanks a ton for your review, Potter! 🎉 Jake really nailed it, and we look forward to serving you again. ☺️ -Kashish

Rated 5 out of 5 stars

Happy customer

I had a great experience today at the Three store in the Kingfisher, Ashley was very helpful and patient taking the time to assist my husband and I with our requests. He explained everything in detail which instantly put me at ease, I was very grateful for his calm nature because it helped me understand our decisions. Thanks Ashley!!

January 19, 2026
Unprompted review
Three UK - 3Store Redditch logo

Reply from Three UK - 3Store Redditch

Glad to hear that Ashley provided you and your husband with such a great experience, Linzi. This makes our day! 🥰 -Jade

Rated 5 out of 5 stars

Brandon and Jake took care of me today…

Brandon and Jake took care of me today and showed a great deal of enthusiasm answering my many questions, some quite obscure. I would recommend anyone looking for a phone, or new contract to go and see them in the 3 store Redditch 🙏

January 16, 2026
Unprompted review
Three UK - 3Store Redditch logo

Reply from Three UK - 3Store Redditch

What a sweet 5 ⭐ rating, Andy! Brandon and Jake have been exceptional in their work, and we truly appreciate you sharing such lovely feedback. It means so much to us! 😊 -Kashish

Rated 5 out of 5 stars

Vicky was super helpful!

Vicky was super helpful and went through everything clearly and professionally.

January 11, 2026
Unprompted review
Three UK - 3Store Redditch logo

Reply from Three UK - 3Store Redditch

Hi there.

Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete

Rated 5 out of 5 stars

Brandon is a credit to the company

Brandon is a credit to the company. I came in with no real knowledge on phones, and was looking for a new upgrade. Brandon was first to help me and show me all the different options. Didn’t upsell me the most expensive product, gave me honest advice and I left happy and confident I had made the right choice! Thank you Brandon for excellent service!

January 3, 2026
Unprompted review
Three UK - 3Store Redditch logo

Reply from Three UK - 3Store Redditch

Hello there! 🎉 We’re so happy you were guided through your purchase with such clear and sincere support. It’s a priority for us that you walk away feeling positive about your decision. Brandon clearly did a fantastic job, and it’s great to know you were looked after so well. Thank you for being part of the family! -Kishan

Rated 5 out of 5 stars

Thank you Brandon

I came into the store not knowing anything about the new phones etc but Brandon really helped me pick a phone that was right for me. He was very helpful, understanding and patient. Thank you Brandon

January 4, 2026
Unprompted review
Three UK - 3Store Redditch logo

Reply from Three UK - 3Store Redditch

Hi there.

Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete

Rated 5 out of 5 stars

Very Helpful staff member

Brandon is such a gem, helped me with getting my phone up and running from switching networks. thank you brandon

December 3, 2025
Unprompted review
Three UK - 3Store Redditch logo

Reply from Three UK - 3Store Redditch

Hi there.

Awesome stuff. Thanks for the 5 stars. -Pete

Rated 5 out of 5 stars

Aamir was extremely helpful

Aamir was extremely helpful, we had an issue with several contracts and he went out his way to help us and get it resolved. Very knowledgeable about upgrading phones.

December 13, 2025
Unprompted review
Three UK - 3Store Redditch logo

Reply from Three UK - 3Store Redditch

That's fantastic, Amy! We truly appreciate you sharing your experience. It's wonderful to hear how smoothly Aamir resolved everything for you. Thank you so much for the 5 ⭐ review! -Suhaas

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